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Thamesvalleyservice Reviews 1

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TrustScore 3.5 out of 5

3.7

Appliance Repair Service
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Company details

  1. Appliance Repair Service
  2. Appliances Customer Service
  3. Electrical Repair Shop
  4. Washer and Dryer Repair Service

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

Quick, Reliable, Comitted

Phoned TVS to pop round to check on a washing machine fault. They were quick to answer, quick to arrange a time and easy to communicate with.
They often say its when you have a problem that you know how good the company you are dealing with is. I asked for an invoice with the words 'inherently faulty' which AO require as proof the machine was 'dead' and therefore I could get a partial refund. When the invoice came it was missing those crucial words.
When I contacted TVS not only did they re-issue the invoice with the correct wording, but phoned me after hours to ensure I had received it. Thats service.
In addition I would add that the Domestic & General experience before we engaged TVS was shocking. I know who I'm calling next time

31 March 2022
Unprompted review

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