Efficiency is the name of the game, and Text Request is the ultimate teammate. We needed an SMS solution that could keep up with our pace without the usual technical headaches. They delivered a platfo... See more
Company replied
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See what reviewers are saying
If you've dealt with services like this before, you'll understand when I say, this was the first that didn't feel icky. 'no thanks, we wouldn't use that feature' and that was the end of the upsell. W... See more
Company replied
In typical sales person fashion, the sales guy said that the 800 number we opted for would be set up within 24-48 hours and it was more like 3.5 business days. I was already down and needed it to be... See more
Company replied
Text Request is a great business texting software. Our team uses the web-based version and the mobile app version of the software. Text Request uses our business' landline's phone number to allow us t... See more
Company replied
Company details
- Business to Business Service
- Automation Company
- Internet Marketing Service
- Software Company
- Software Vendor
- Telecommunications Service Provider
Written by the company
Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.
Text Request. Ignite Customer Engagement
Written by the company
- The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
- Request and collect secure payments by text. Track requests and revenue all in one place.
Quick and accurate 10DLC registration
We will walk you through the registration process.
Our support team is committed to ensuring your 10DLC registration gets approved in a timely manner. Although not everyone gets approved, our success rates are much higher than our competitors.
Contact info
417 Market Street Suite 201, 37402, Chattanooga, United States
- 4232180111
- info@textrequest.com
- www.textrequest.com
Text Request
4.4
Excellent
449 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Text Request
Jack, thanks for this review. Glad you enjoy using Text Request.
It is a great app
It is a great app! We use it across 15 centers to communicate to 1000+ current clients as well as 10,000+ leads. Works great, every time!
3 December 2024
Unprompted review
Reply from Text Request
Thank you so much for leaving us this review.
I love text request!
2 December 2024
Unprompted review
Reply from Text Request
Amber, thank you for leaving us a review.
Text Request is easy to use and their…
Text Request is easy to use and their support is top notch. They handle things quickly and make sure youre back to messaging in no time.
29 November 2024
Unprompted review
Reply from Text Request
Katrina, thank you for leaving us a review.
so easy and user friendly
I was able to connect with my customers in a way that was easy and convenient for them
27 November 2024
Unprompted review
Reply from Text Request
Jessica, thank you for this review.
It is very helpful when clients are…
It is very helpful when clients are able to communicate properly through text request.
5 January 2024
Unprompted review
Reply from Text Request
Thank you for leaving us a review.
Great service very easy to deal with!
18 November 2024
Reply from Text Request
Eric, thank you for leaving us a review.
My experience with Text RequesStreamlined Communication and Excellent Support with Text Requestt has…
My experience with Text Request has been great due to its user-friendly interface and excellent customer support. The company excels at providing seamless communication tools, such as group texting and automation, which make it easy to engage with customers efficiently and effectively.
21 November 2024
Unprompted review
Reply from Text Request
Micah, thank you for leaving us a review. Please reach out to success@textrequest.com with any questions.
Text Request is the best texting program!
Text request is helpful with keeping my teams messages organized! It is a quick and effective way for us to communicate with our clients. Text messaging is becoming the quickest way to get a response most times.
21 November 2024
Unprompted review
Reply from Text Request
Krystina, thank you for this review. Please let us know if you ever have any issues.
User friendly
User friendly, easy to use - good dashboard and easy to navigate.
20 November 2024
Unprompted review
Reply from Text Request
Thank you for leaving us a review.
Responsive to my request for help.
I am not a techy person at all, but they walked me through the whole process and made it easy!
15 November 2024
Reply from Text Request
Kelly, thank you for taking the time to leave us a review.
Great Business Texting Vendor
Text Request makes communicating with customers and prospective customers streamlined. We have seen a higher response rate and quicker response times through texting than with other platforms. Our customers have noted the convenience of being able to reach us on a platform that is organic for them.
18 November 2024
Unprompted review
Reply from Text Request
Thank you so much for this review. I'm glad to hear your customers are happy about being able to text you.
Best way to reach our clients
Best way to reach our clients. Response is much better than email communication. Highly recommend.
10 November 2024
Reply from Text Request
Thank you for taking the time to leave us a review.
It’s been a nice addition to my…
It’s been a nice addition to my business since we make so many outgoing calls. It’s a must have to do business today in my opinion- texting service.
6 November 2024
Reply from Text Request
Brenda, thank you for his review. Please reach out to success@textrequest.com if you have any questions.
The Text Request staff went above and…
The Text Request staff went above and beyond to get us up and going quickly. The user experience is easy. The pricing is very reasonable.
5 November 2024
Reply from Text Request
Thank you so much for this review, Rick.
Read the reviews before you sign up…
Read the reviews before you sign up with this company. When Zipwhip shut down I made the mistake of going to Text Request. I finally gave up and transferred to Voxie (big improvement!), but they continued billing me and refused to refund the money even after I called.
4 November 2024
Unprompted review
Reply from Text Request
Rob, thank you for leaving your review. We apologize for your bad experience and for what may have been our miscommunication. Our records show you ported your number away from Text Request, but did not cancel your account or schedule a cancelation. This is not uncommon, as those who do move away from Text Request often keep their accounts during the transition for 10DLC registration and data migration purposes. Your account has since been canceled. We do not have records of any ongoing troubles before you requested to port your number away. Please let us know any issues you experienced, and we'll share those directly with our Support and Product teams.
Love this product and everything it…
Love this product and everything it allows me to accomplish on a daily basis. Easy to text and track conversations and customize fields.
5 November 2024
Unprompted review
Reply from Text Request
Andrew, thank you for leaving us a review.
Got us on right away and it is easy to…
Got us on right away and it is easy to work with and get answers to our questions right away
31 October 2024
Reply from Text Request
Karen, thank you for this review. Glad to hear you haven't ran into any issues.
I love how easy it is to use
I love how easy it is to use, to customize, and it keeps our clients happy.
4 November 2024
Unprompted review
Reply from Text Request
Thank you for leaving us this review!
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