Terrybakes Reviews 

353
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 352 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant disappointment with the quality of the products, describing them as dry, stale, tasteless, and sometimes greasy, leading to many items being inedible or thrown away. Reviewers also frequently cited issues with order fulfillment, including exceptionally long wait times that far exceeded initial estimates, and receiving products that were poorly packaged or smaller than expected. Furthermore, many people were dissatisfied with the company's conduct on social media, reporting that complaints were met with rude responses, blocking, and a generally dismissive attitude from the staff. Conversely, some people also felt that the products were delicious, generously sized, and well worth the wait, praising the taste and texture of the bakes.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant disappointment. Reviewers... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant disappointment. Reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Social media

People report negative experiences with social media, noting that negative comments are often deleted and... See more

Staff

Customers consistently note negative experiences with staff, citing rudeness and unprofessional conduct from... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in t... See more

Rated 2 out of 5 stars

After waiting 24 weeks for these ( Jan ordered ) Terry Baked cakes, I was extremely disappointed. The cakes arrived looking ok ish, but unfortunately that was where the positives ended. They were very... See more

Rated 1 out of 5 stars

i’ve actually had two boxes from this baker i must admit my first box was good enough for me to order a second . but time between the boxes was about a year of them both being delivered due to the ord... See more

Rated 1 out of 5 stars

Absolutely horrendous. Dry cakes, so stale they weren't even edible. Icing stuck to the cheap rubbish packaging. Mystery box of 4 cakes and they can't even be bothered to send 4 different ones. T... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

353 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(353)

353 reviews in the last 12 months

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Rated 1 out of 5 stars

Fell for the hype last year...

Fell for the hype last year.... ordered in August and received in January.

Cakes weren't the nicest at all, my 7 year old didn't even like them which is saying something.

Cookie pie crust was dry, sponge cake was mediocre at best and the other 2, the brownie wasn't even a brownie and can't remember the last one.

This is the only place you will get genuine reviews, for the past couple months I've gotten more and mroe frustrated as his true self comes to light. What was once considered possibly funny is now embarrassing for him.

Language is appalling, his efforts are shocking and the wait keeps increasing.

Please avoid and spend your money elsewhere!

24 January 2026
Unprompted review
Rated 1 out of 5 stars

6 months wait for 4 cakes that when…

6 months wait for 4 cakes that when they arrived were of substandard quality.. Cheapest ingredients used, portion sizes small and if anything is said online him and his Mrs give abuse and block. Thier block lost is actually probably now bigger than their followers. They seem to spend less and less time baking and more time creating content about shopping hauls and meals out, spending customers money without fulfilling orders. No cake company takes 6 months to deliver, he might have told people there was a wait, but didn't think they were expecting 6 month and some.. Keeps on taking orders even though so behind. Watch his videos he seems to prefer spending his time baking drip cakes, for which he then goes on to headbutt.. Absolute disgrace of a man. And his wife no better.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Honestly biggest disappointment going

Honestly biggest disappointment going. I stupidly gave into the hype, ignored the reviews because “surely if there’s that long a wait he must be doing something right” no no. The wait was 12 weeks, it went over that. What I received were 3 sweaty cakes/cookie pie things in sandwich bags. School cake undercooked and wet, cookie pie products were stale and tasteless. He may have months of orders but I can bet they aren’t repeat customers, they’re probably people like me who have given into the hype and will be extremely dissapointed. Appearance, taste, delivery and customer service are all appalling,buttered really is no redeeming quality. Go to your local baker, have a look online and the thousands of amazing bakers available because Terry Bakes is a flop.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Waited 14 weeks for the delivery

Waited 14 weeks for the delivery. The old school cake was undercooked but also didn’t taste good at all. So binned it.

The cookie was just bang average nothing special

£25 for 4 cakes is too much for what I received. Won’t order again.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

More interested in baking and…

More interested in baking and headbutting cakes than actually getting orders out. I’d give him a wider birth than the tiny cakes he’s baking in a calzone box for a fiver each. Dare to question it and you are immediately blocked.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid.

Warning: Do not order from this baker. Despite initial promises of a 12-week wait, delivery times have stretched to over 6 months with no clear resolution. Quality has suffered, with reports of cheap ingredients making products taste synthetic. Cookie pies have minimal cookie dough, and cakes are dry.

The baker appears more focused on social media and lifestyle than fulfilling orders. Orders remain open despite long delays, potentially sustaining an unsustainable lifestyle funded by customers' money. Extensive social media posts showcase luxurious spending on holidays, dining, clothes, and gadgets, contrasting sharply with poor customer service and product quality.

Concerningly, comments about wait times and food quality seem to be deleted from his social media. Hygiene standards also raise concerns - products appear poorly handled.

Customers asking about their place in the queue are met with rude responses, and there's even suggestions of poor handling practices.

Given these issues, it's best to avoid this baker. Sharing this aims to inform others.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not order off this company

Do not order off this company.
Read reviews before doing so. On his website its has gone from a 12 week wait once ordered and paid for to 6 months +
And let me tell you his cakes are certainly not worth the wait.
Cheap ingredients used so taste very synthetic, the cookie pies have the thinnest of layer of cookie dough on them and his sprinkle sponge cake was so dry.
Looks like Terry is more interested in becoming a social media personality rather than getting on with baking and fulfilling the back log of orders. Keeps his orders open so he And his wife can maintain a certain lifestyle in a not so honest way. Holidays, trips away, eating out all the time, expensive clothes and gadgets. I’ve seen it all over his social platforms. Oh yes not forgetting his go fund me and begging. The guy is something else.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible dry cakes

Terrible dry cakes, packed in food bags, no time or cake put In to them, rude to customers, deleted all negative comments to make him look better, lots and lots of bad press around him and begs for all sorts

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers through and through

Please please do not order from this company.
No customer consideration at all.
Abuses customers consistently!

Deletes any negativity from social media.

Six months wait on cakes but still keeps orders open as he hasn’t the cash flow to fulfill old orders as all has been spent. New orders are paying for historic orders. He should be a character in Aladdin, ‘new orders for old’.

He is head butting cakes he is making instead of fulfilling orders.

Terry Pegler and wife are taking everyone for fools.
A bad foot is on the cards soon and then a holiday!

Wise up sheep!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic bakes..Best sprinkles sponge ever!

I ordered my box in September and my cakes arrived in February. I knew there would be a wait as Terry is always open and honest about that.

I was so impressed with the order. The range of cakes were amazing. The School Sprinkle cake was the BEST I have ever tasted! The portion sizes were big and we split them all between 4 and had them in 2 sittings as there we couldn't finish it all.

The Biscoff and white chocolate cookie pie was my favourite, we also had gold bar brownie, it was all so delicious. The cookie we got was kinder, my boys thought that was there favourite.

Late in leaving a review, but thought I definitely need to after reading so many negative comments. The comments differ so much from my experience, so it really makes me think these are false reviews. Such a shame as people should be behind independent businesses and not trying to destroy people due to jealousy.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Recieved order.
Tasted 3/4 Of the bakes but only because 1 of them is biscoff and I'm not a fan so cant comment on that

Cakes I taste tested were absolutely delicious! Recommend highly

Only downside is the wait time but I suppose us customers are aware of this when we order!

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Orderd from terry knowing there was a…

Orderd from terry knowing there was a wait but terry assured me that it will be worth the wait, took my money made me wait 6 months for some cakes to taste like they was from the local spar shop, DO NOT BUY PEOPLE FAR TOO EXSPENSIVE

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Long but worth it

Yes I had to wait a long time but his open about that on his page everything is cooked fresh and sent out in each weekly box my box was lovely and will be definitely ordering again when I have the money to

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful cakes

Awful cakes, very dense and dry, can taste the chocolate used is the cheapest you can buy. Drip cakes are definitely not worth it. Better cakes from better bakers are a plenty compared to this slob

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Hi all my honest review Terry only…

Hi all my honest review Terry only waited 15 weeks for my order , again I ordered thought they were something different, I think Terry bakes for videos but buys from Costco some cakes look very familiar . It's a con instead of buying chocolate from Aldi he should be using Callebaut chocolate, and the cakes I recieved i think were 15 weeks old they were despicable and for the prices he charges , well ripped off

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered to see what all hype was about…

Ordered to see what all hype was about waited 12 weeks plus for them to come .
A very genuie review they were awful , sprinkle sponge was dry , the brownie you can't call a brownie it was like eating rubber , cookie pie was very sweet the texture was all wrong, the oatie thing was grease, tasted chemically. There are not as big in size as he make out just average size pieace of cake. Very expensive for what they
are.
I havent put review on his social as don't want my name slander by him for giving honsest review. I will stick to buying localy to me rather than following g the lastest fad / person online . 🙂

10 July 2025
Unprompted review

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