I used the Terrarvision in Rome heading back to the airport. The staff at the terminal were very helpful and patient. I made payment on the day of travel and travelled with Terravision to the air... See more
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Easy to book, easy to get registred, professionel staff and driver. Passengers who occupied a seat with lugage were promtly corrected, so all could have a seat.
Horrible experience and one horrible person working for then at 6 am Monday 10.8 termini Fiumicino Trainline app is not connected to terravision so they start telling u that is another app , and if... See more
Mario was very professional and polite. Communication was excellent, and he drove very well. He also spoke a little Spanish, which was helpful.
Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
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Terrible service
Terrible service. I pre-booked and paid for an airport bus ticket for a specific time, only to be refused boarding because the bus was already full. What’s the point of booking a bus departure time in advance if a seat is not guaranteed!? As a result, I nearly missed my flight.
Great service
Everthing fine!
Cesare drove us to our terravision bus…
Cesare drove us to our terravision bus perfectly. He arrived on time and was really kind. It was so early in the morning and to have the chance to take a terrafast service is highly recommended.

Reply from Terravision
I'm satisfied with Terravision's
I'm satisfied with Terravision's services. I recommend driver Cesare. A safe, professional journey.

Reply from Terravision
Fantastic new service from Terravision
Fantastic new service from Terravision. We were given the VIP treatment from all the staff we met. Front seats were reserved for us on the coach and when we arrived at Termini station our driver Mario was waiting to take us directly to our accommodation in Trastevere. Absolutely transformed getting to the city and took all the worry out of making connections and buying tickets. I definitely recommend using this service. The best thing is that we already have our return journey booked. Many thanks to Mario our super friendly driver and all at Terravision!

Reply from Terravision
Great service
Great service, met when arrived both arriving and departing rome . With definitely use again .
pickup from and to airport are on time
pickup from and to airport are on time. bus not to crowded and price is just right.
Nice company and staff
Nice company and staff. Departures on time. Prices are not always the best in town.
Terrafast- Amazing service
The Terrafast service was amazing! Caesar arrived early and managed to accommodate us really well considering we had two suitcases. The whole experience was very smooth and very welcoming. Thank you Terravision for introducing Terrafast! X

Reply from Terravision
Denied boarding our booked bus.
We booked a bus from Milan Centrale to malpensa airport when we arrived they had sold more tickets than they had seats and despite book in advance we were told we couldn't get on and had to wait half an hour for the next bus which is completely unacceptable. The guy selling tickets was pretty rude to us and blamed us for not turning up earlier despite being on time for the bus
Excellent service
Excellent service, Terrafast was super convenient and safe, Cesare arrived earlier and was ready for me at my hotel, I recommend the service 100%
Thank you!

Reply from Terravision
Great Experience
We had Cesare as our driver (Terra Fast). Everything went well, and he was very helpful and caring.
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