We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... See more
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See what reviewers are saying
Brilliant fantastic price for two adults one student and three children one hour bowling with a pizzas to share for £40 is amazing very affordable
Company replied
The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... See more
Company replied
All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Festival Park, Stoke on Trent, ST1 5SP, Stoke, United Kingdom
- 0333 034 6100
4.4
Excellent
168 reviews
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Not a long queue to check in which was…
Not a long queue to check in which was great. Food/drinks is a little over priced.
10 April 2026
Reply from Tenpin - Stoke
Hello Customer 2,
Thank you for taking the time to rate Tenpin Stoke 4 stars. We're happy to hear that you didn't have to wait long to check in. We appreciate your feedback regarding the prices of our food and drinks. We hope to welcome you back again soon and that the visit is a 5 star experience. All the best ~ Laura
Very enjoyable evening
Very enjoyable evening, its changed a lot since I last went, had a refurb, didn't have food just drinks but food looked nice from what I saw.
15 April 2026
Reply from Tenpin - Stoke
Hi John,
Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to to us. It's great to hear you love the new refurb and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Stoke
Hi Amy, thank you so much for the excellent 5* review of Tenpin Stoke! We are really pleased to hear this lovely feedback regarding staff. We can't wait to see you again soon and will be sure to pass these comments on! Best wishes, Jade
Booked on line quick and easy
Booked on line quick and easy. Thought it was a bit expensive for 3 games for 3 adults 1 junior £95 plus drinks wen u get in there for only a couple of hours kids enjoyed there self
2 April 2026
Reply from Tenpin - Stoke
Hi Tina, thanks for leaving a rating and review for Tenpin Stoke! We appreciate you booking online and sharing your feedback. We're glad the kids had fun. We'll ensure that your comments about the pricing are passed onto the correct teams for future improvements to be made. Thanks for your time and we hope to see you all again soon! Best wishes - Rosie
Nice atmosphere with no issues
5 April 2026
Reply from Tenpin - Stoke
Hi Gabriel. Thank you so much for rating Tenpin Stoke 5*! We will be sure to pass these comments on, thanks again. Best wishes, Jade
Came twice last week and enjoyed both…
Came twice last week and enjoyed both times. Staff always friendly
8 April 2026
Reply from Tenpin - Stoke
Hi Sarah,
Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear the staff have been so friendly and welcoming. We hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Stoke
Hi Rosmary,
Thank you for you fantastic 5* review at Tenpin Stoke! It's great to hear you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Staff lovely
Staff were all , toilets very clean. The reason I gave 4 stars was the music was extremely loud which is not good for everyone’s hearing.
8 April 2026
Reply from Tenpin - Stoke
Hi Janet, thank you for the 4* rating of Tenpin Stoke. We're pleased to hear you had a lovely time, despite the loud music. Your feedback is important to us and we will ensure this is passed on. Hope to see you again soon.
Take care,
Kirsty
Friendly and welcoming staff
Staff were friendly and greeted us warmly. A young lady wiped up a spillage we had and cleaned our table. The young man at the reception/check in was lovely and welcoming. Also, we were running late so called and someone very helpful moved our time forward 20 minutes so we’d still be able to play.
2 April 2026
Reply from Tenpin - Stoke
Hi there, thank you for the 5* review for Tenpin Stoke! We are so pleased to hear that you enjoyed the service from our team and we will be sure to pass on your kind feedback. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Stoke
Hi Callum, thank you for the amazing 5* review of Tenpin Stoke! We are really happy to see you had the best time and found our team super friendly and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Not the best …
It's a shame we have to book online to get the offers as we arrived and couldn't do it that way so played ok the arcade and booked online, also other Easter half term offers aren't available on the actual bank holiday which again isnt good , we had 1 hour bowling with pizza for £40 and the pizza is as thin as a wrap and covered in sauce but not much cheese so they could do better with them .
8 April 2026
Reply from Tenpin - Stoke
Hi Leanne, thank you for taking the time to leave a review of Tenpin Stoke! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and we will be sure to pass your feedback onto the team for future improvements! We do hope this will not deter you from visiting us in the future and we very much look forward to welcoming you back! Best wishes - Mel
Excellent customer service
Excellent customer service. Any enquiries were dealt with well.
The children were happy.
1 April 2026
Reply from Tenpin - Stoke
Hi there, thank you for rating Tenpin Stoke 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Reply from Tenpin - Stoke
Hello Jason,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We are delighted that you enjoy the atmosphere and that the staff were helpful. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great staff
24 March 2026
Reply from Tenpin - Stoke
Hi Rees
Thanks for giving our staff a glowing review. Hope to see you back soon. Best wishes - Clare
Reply from Tenpin - Stoke
Hi, thank you for rating Tenpin Stoke 4 stars! We're glad to hear you enjoyed your recent experience. Your feedback is important to us and we will pass your comments on to the correct team.
Take care,
Kirsty
There was a young blonde women and she…
There was a young blonde women and she was rude and had no manners when serving our drinks this was on Wednesday and I was very disappointed with the lack of respect
1 April 2026
Reply from Tenpin - Stoke
Hi Daniel, thank you for taking the time to leave a review of Tenpin Stoke! We are very sorry to hear you found one of our team members rude! We pride ourselves on excellent customer service so this is very disappointing to see! Please be assured all feedback will be sent on and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Stoke' Best wishes - Mel
Reply from Tenpin - Stoke
Hi Kayode, thank you for rating Tenpin Stoke an amazing 5 stars! It's lovely to hear you had a fun time and enjoyed your visit.
Take care,
Kirsty
Food quality and wait time
The bowling was good but I had to wait for ages to get my food. I ordered burger, fries and ice-cream. The burger and fries took like 25 mins before it came and the ice-cream never came. I have to go with a friend like 15-20 minutes later to the person that took my food order before she (the person that took my food order) actually went to get my ice-cream. The burger was plain with no ketchup or pickle. In the menu, I'm pretty sure it stated there'll be other toppings on the burger but there wasn't for me. That's why I'm not giving Tenpin full 5 stars.
1 April 2026
Reply from Tenpin - Stoke
Hi Susanna, thank you for taking the time to leave a review of Tenpin Stoke. We are sorry for the disappointment caused with your meals and the wait time. We will ensure this feedback is passed on to the correct teams for future improvements. Hope to see you again for a much better experience.
Take care,
Kirsty
Reply from Tenpin - Stoke
Hi Mark, thank you for the wonderful 5* review for Tenpin Stoke! We're delighted to hear that you enjoyed the service from our team, and we hope to see you again soon for another great time! Best wishes - Adelaide
Friendly staff booking in to bowling…
Friendly staff booking in to bowling and buying drinks from the bar and helpful staff in arcades when trying to change money on the machine
1 April 2026
Reply from Tenpin - Stoke
Hi Nicola, thank you for the 5* review for Tenpin Stoke! We're glad to hear that our team had provided a helpful service when ordering drinks and that they were able to assist with the arcade machines. We hope to welcome you back again soon! Best wishes - Adelaide
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