Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... See more
Company replied

Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
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Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... See more
Company replied
We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... See more
Company replied
We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... See more
Company replied
It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too! The lane was ready and waiting, the touch-sc... See more
Company replied
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, United Kingdom
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Toielts disgusting and claw machines rigged
Staff looked anyoed at ingored us

Reply from Tenpin - Coventry
The laser quest was shrunk to 3/4 of its original size, you could hardly hear the video on what to do. It was just one long room which was not very fun compared to the original two stories massive room it gave no room for the imagination. I have to say I would be willing to pay double if not triple the price for a better one, even if that meant I had to go further.

Reply from Tenpin - Coventry
Fab family Tuesday bowling night with a fantastic offer!

Reply from Tenpin - Coventry
Well run venue Staff very friendly food nice The kids really enjoyed it they can’t wait to return

Reply from Tenpin - Coventry
Worth it for the Tuesday deal but when we got to our lane it was covered in drinks and food, the line for drinks took a long time, handful of the machines were broken and only one change and one ticket machine was working meaning there were lines for both. We had fun becuase we made it fun

Reply from Tenpin - Coventry
The customer service. Even they don't know whether food order is placed or not. Kids had good time with those playing machines etc

Reply from Tenpin - Coventry
Mid week deals pretty good but the staff just don’t really care about anything but selling alcohol and they always bunch people together or let people pay for one person and have 8 on the lane.

Reply from Tenpin - Coventry
We started late because the staff had a problem with organising.
Then we wanted to buy cider and they said that they have just apple so we agreed to buy and another lady came and said that they don't sell cider now they just sell beer that is more expensive. We didn't want beer so we didn't buy anything.
Horrible experience.

Reply from Tenpin - Coventry
The staff were rude and treated us differently to other customers. Absolutely disgusting to see the partiality.

Reply from Tenpin - Coventry
We came with family for a fun time with kids we had drinks at the table which me and husband sat at staff member came started putting drinks in to a jug as waste without asking, we looked at her and she said are you finished it was to late so we said yes she spilt drinks on table and never came back to clear the mess she came back after I spoke to other staff she said I will bring tissues for you to clean we gave her a look and she cleaned as she was leaving banged her trolley in to my disabled husbandd chair on purpose staff also need to be polite to kids when they win there tickets and not sigh at them

Reply from Tenpin - Coventry

Reply from Tenpin - Coventry
Poor customer service - staff were unwelcoming, dismissive, disinterested and verging on incompetent. They actively ignored customers who were waiting to be served and had a terrible attitude.
The whole place was unbearably hot and had an awful smell which resulted in us leaving early and not finishing our second game.
Would not return.

Reply from Tenpin - Coventry
The actual bowling was good, but the staff are Very miserable when serving, it’s honestly like they hate their job. And very slow serving times to sign in and get a drink.

Reply from Tenpin - Coventry
Good deal but staff were miserable & not very helpful or welcoming which was disappointing

Reply from Tenpin - Coventry
Was okay. We had fun bowling. It took a while for the staff to clean up the lane we were assigned but this didn't dampen our fun.

Reply from Tenpin - Coventry
Staff friendly and helpful .Good atmosphere.
Grandchildren loved it.
Easy to book online.

Reply from Tenpin - Coventry
The staff are very friendly and helpful and the place is clean 👌 kids love it

Reply from Tenpin - Coventry
Staff were really helpful and friendly, place was clean and spotless.

Reply from Tenpin - Coventry
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