The moss looks good, with minimal packaging, which I appreciate. But the AI customer service has some glitches: this tests patience all around. As long as we can learn from it & aim for higher ground.... See more
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Review summary
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I purchased 50 bare root cypress. They arrived one month to the day from when I ordered them. I received double the amount I ordered and all trees looked very healthy with the majority starting to bud... See more
Company replied
My plants have been in the ground for less than a week but a they are already sprouting new leaves and showing signs of being healthy and ready to thrive. The only drawback was the delivery timeline w... See more
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My experience was great! Their website is straightforward, easy to navigate, and gave me a lot of helpful information about the plantings I need for my yard. I ordered one plant first to check the qua... See more
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Company details
Written by the company
61 year-old Nursery: trees, shrubs, perennials, moss, ferns and natives at online-low grower prices. Ships to all states.
Contact info
Tennessee 108 12845, 37301, Altamont, United States
- 931-692-7325
- sales@tennesseewholesalenursery.com
- www.tennesseewholesalenursery.com
4.2
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
I was kept informed about shipping…
I was kept informed about shipping date, had good directions for planting and the saplings were very healthy.
15 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Reply from Tennessee Wholesale Nursery
We're sorry to hear you feel that way. We welcome honest feedback because it helps us improve our service and better serve our customers. If there was a specific issue with your order, we would have appreciated the opportunity to address it.
– Bailey
Tennessee Wholesale Nursery
Good product mix it did take too long…
Good product mix it did take too long to get to me after shipment probably not your fault
16 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Healthy plants arrived quickly
Healthy plants arrived quickly, thrived immediately. Thank you!
16 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
All trees planted within 24 hours of…
All trees planted within 24 hours of arrival. All planted the same fashion with various amount of shade. So far only half of the 25 trees planted have shown signs of growth. Some in shade some in full sun but all with identical planting and watering. Many of the root systems looked poor or almost non-existent.
12 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. Bare-root trees naturally have fewer feeder roots than container-grown trees because those roots regenerate after planting. Different species—and even individual trees of the same species—can break dormancy at different times, so it is common for some to leaf out later than others. Every shipment includes a QR code with planting instructions and a scratch test to help determine whether dormant trees are alive.
Our wholesale orders are covered by our 100% Live Arrival Guarantee. After planting, growth depends on factors such as soil conditions, weather, watering, drainage, planting depth, and transplant shock.
– Bailey
Tennessee Wholesale Nursery
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
My experience was great
My experience was great! Their website is straightforward, easy to navigate, and gave me a lot of helpful information about the plantings I need for my yard. I ordered one plant first to check the quality and height, and if it meets my expectations—which I’m confident it will—I’ll be ordering many more. Highly recommend!
9 December 2025
Unprompted review
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
I wanted to wait till I received my…
I wanted to wait till I received my chestnut seedlings barefoot before I gave a review.
I’ve planted over 100 of them after I received them and after 10 days every one of them have green leaves growing
I’m extremely happy with them and appreciate the quick response and support from you.
Will definitely recommend you to anyone wanting barefoot trees.
9 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Half of the Nikko Blue Hydrangeas died.
15 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear your hydrangeas did not perform as expected. Bare-root plants can establish at different rates, and survival after planting depends on factors such as soil conditions, watering, drainage, weather, planting depth, and transplant shock. Our wholesale orders are covered by our 100% Live Arrival Guarantee, and every shipment includes a QR code with planting instructions to help ensure successful establishment.
– Bailey
Tennessee Wholesale Nursery
Absolutely horrible customer service
Absolutely horrible customer service. Only received a response after having to chargeback when plants did not show up.
4 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear this was your experience. During peak shipping seasons, processing times can be longer due to demand, and shipping time refers to carrier transit after an order leaves our nursery. We strive to respond to every customer inquiry, with AI assisting common questions while live team members review emails and answer phones Monday–Friday, 8:00 AM–3:00 PM Central.
We appreciate your feedback and wish you the best.
– Bailey
Tennessee Wholesale Nursery
Shipped out later than what date…
Shipped out later than what date said.on website, all 25 plants died
15 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear you were disappointed. During our busy spring season, processing times may be longer than estimated due to high order volume. Our bare-root plants are shipped dormant, and every shipment includes a QR code with planting instructions and a scratch test to help determine whether dormant plants are alive upon arrival.
Our wholesale orders are covered by our 100% Live Arrival Guarantee. After planting, factors such as weather, soil conditions, watering, drainage, planting depth, and transplant shock all influence establishment and long-term growth.
– Bailey
Tennessee Wholesale Nursery
trees were received as ordered
trees were received as ordered. I planted them, now we see how many have the will to live and produce.
15 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Bareroot mayapples
I order bareroot mayapples and all but one successfully grew, which was better than I expected! The roots were very healthy with obvious "eyes" and well packed. It seemed like there were a few extra in my bag as well :)
I was very impressed, I had purchased bare roots from another seller this year as well and things did not go nearly so well. I will definitely make note for the future that these are the roots to beat!
3 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
It took two weeks to ship the product…
It took two weeks to ship the product it's spring I need my product the response I got from customer service was condescending
13 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear this was your experience. During the busy spring shipping season, processing times can be longer due to high order volume, while shipping time refers to carrier transit after an order leaves our nursery. We strive to provide respectful and professional customer service to every customer, and we appreciate your feedback as it helps us improve.
– Bailey
Tennessee Wholesale Nursery
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
No Communication about delivery.
Gorgeous moss! But no communication about when I would receive it. After one month without hearing anything about my moss delivery, I called TN Wholesale Nursery. It took 3 calls to get someone on the phone. I was then told, “This is our busy season,” but still no date for delivery.” On fifth phone call, I was told, “I’m not sure what more we can do other than add it to rush delivery orders” I finally received the moss one month later. Great moss, but worst customer service ever!
5 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. We're glad you were pleased with the quality of the moss. We apologize that the timing did not meet your expectations.
During our busy spring season, processing times can be longer due to high order volume. We send email updates throughout the fulfillment process, including order and shipping notifications, though we understand these can occasionally be missed or filtered by email providers. We appreciate your patience and your feedback as we continue working to improve our communication.
– Bailey
Tennessee Wholesale Nursery
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Never received order after 6 weeks??
Never received order after 6 weeks??? Took my payment and nothing back from the seller. No emails, calls, texts, etc. saying there is a problem but tons and tons of spam emails.
6 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear about your concerns. However, the carrier's tracking records show that your order was delivered to the front door in Sapulpa, Oklahoma, on April 15 at 3:45 PM. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information, though these can occasionally be filtered into spam or promotions folders.
– Bailey
Tennessee Wholesale Nursery
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