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Tenkateracingproducts Reviews 

134
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The order got delayed due to mismatch in stock numbers but after a pleasant phone call they found the pieces that were not registered. It was urgent and they helped me get my parts in due time before... See more

Rated 5 out of 5 stars

Products ordered were shipped quickly and arrived on time and exactly as described. Terrific quality aftermarket parts and genuine GYTR parts were exactly what I needed to finish my race build, will o... See more

Rated 5 out of 5 stars

Ten Kate sells the catalog of proven brands. Parts and accessories that are sometimes difficult to source in the US, like GYTR. Good price, fast shipping and excellent customer service if you have que... See more

Rated 5 out of 5 stars

Martijn at Tenkateracingproducts was great to work with. They received my order from the US and promptly updated me with the shipping information and costs. I had my shipment to the US in under a we... See more

Company details

  1. Yamaha Motorcycle Dealer

Written by the company

Welkom bij Ten Kate Racing Products, gevestigd aan de Rollecate 55 in Nieuwleusen. De motorsport heeft ook bij u een speciaal plekje in het hart, net zoals bij ons. Ons eigen Ten Kate Racing Yamaha-team is, met inmiddels 12 wereldtitels op naam, al jarenlang succesvol in het FIM WK Supersport en WK Superbike. Dankzij deze racesuccessen en de intensieve samenwerking met Yamaha Racing, heten wij u sinds 2019 van harte welkom in onze Ten Kate Yamaha GYTR PROSHOP. In deze volledig ingerichte en gedecoreerde showroom, met een ruim aanbod aan Yamaha R-modellen, ontvangen wij u graag onder het genot van een kop koffie. Naast motorfietsen en onderdelen kunt u ook terecht in het Ten Kate Öhlins servicecenter voor veringservice. Bovendien staan onze specialisten in de tuning- en motorenwerkplaats voor u klaar, waar u inzicht krijgt in de prestaties van uw motorblok dankzij een testronde op onze Dynostar testbank. Wij zijn er om aan uw wensen te voldoen en eventuele problemen op te lossen, met onze jarenlange ervaring opgedaan in het wereldkampioenschap Superbike en Supersport. Of u nu een ervaren competitieracer bent of een beginnend trackday-rijder, bij ons bent u aan het juiste adres.


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4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.7

All reviews

(134)

59 reviews in the last 12 months

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Rated 2 out of 5 stars

Placed an order

Placed an order, parts were supposed to be in stock. They were not, and the order was not shipped. I was not notified that the order was a problem until I reached out my self wondering why there was no tracking number. In the mean time, we needed a part of the order that was in stock in a bad way for a race event. We didn’t get to finish the engines build for the race event. Better communication is needed.

29 May 2026
Tenkateracingproducts logo

Reply from Tenkateracingproducts

Dear Mr. Bauer,

We are deeply sorry to hear that you were not satisfied with our customer service and that the delay in receiving your ordered parts caused you to miss a race.

We have investigated your order to better understand what happened. Our webshop indicates whether a product is in stock, but it does not display the exact quantity available. In this case, the quantity ordered exceeded the stock we had available at the time.

In addition, one of the parts you ordered was not only out of stock at Ten Kate, but was also unavailable from our supplier, which resulted in a longer lead time than expected. We acknowledge that we did not proactively inform you that this item was on backorder. However, after you contacted us for an update, we responded as quickly as possible and offered an alternative solution for the unavailable part.

Although we have handled the follow-up to your inquiry promptly, we understand and appreciate your feedback regarding communication during the backorder process. At Ten Kate, we strive for a fully transparent ordering process and excellent customer service. We will take your comments into account and use them to improve our communication in similar situations in the future.

Thank you for bringing this to our attention. We sincerely hope that we will have the opportunity to continue serving you as a valued customer in the future and to restore your confidence in our service.

Kind regards,

The Ten Kate Team

Rated 5 out of 5 stars

The order got delayed due to mismatch…

The order got delayed due to mismatch in stock numbers but after a pleasant phone call they found the pieces that were not registered. It was urgent and they helped me get my parts in due time before my event by fast international delivery. Much appreciated delivery time and sincerely impressed with their willingness to help. Definitely I will order my parts there again

22 May 2026
Rated 5 out of 5 stars

Great service.

I am very happy with the service that I received. My questions were answered and my parts were shipped quickly, which I appreciate.
Thank you

25 February 2026
Rated 1 out of 5 stars

Shipping wasn’t calculated until after…

Shipping wasn’t calculated until after I paid, and it was many times more than the product I ordered (it weighs less than 100 grams

17 October 2025
Tenkateracingproducts logo

Reply from Tenkateracingproducts

Dear Mr. Flaxman,

We are sorry to hear that you were not satisfied with our service.
After reviewing your order, we see that you ordered six Yamaha screws for the ABS sensor rotor.

At Ten Kate, we only ship via DHL courier, as it is a fast and reliable shipping method that includes tracking for our customers. We understand that, for smaller orders, the shipping cost can sometimes exceed the value of the items. For this reason, we always provide a shipping offer that includes the option to cancel the order before proceeding.

In your case, you chose to cancel the order because the shipping cost was disproportionate to the value of the six screws. We have therefore refunded your payment in full. Additionally, we provided you with the screw dimensions to help you find an alternative solution locally.

We truly appreciate your feedback and will take it into consideration for future improvements. However, we also believe we have handled your order in a fair and respectful manner.

We hope to have the opportunity to serve you again in the future.

Kind regards,

Rated 5 out of 5 stars

YAMAHA R6 COVER

Many thanks to the Team at ten Kate experienced a seamless transaction and am very pleased with the items received. Will certainly be a return customer. Highly recommended.

28 August 2025

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