Availed of their transfer promo where we can get Xiaomi Scooter at significant discount. It was great experience, smooth transfer, transparent process, and ridiculously fast shipping... I mean almost... See more
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See what reviewers are saying
I have a good experience with the mohammed he help me there in a very good way and i am very suprised with him with his service at power . Hope to shop again with him at the same store again
I’ve been with you for nearly ten years and I’m generally very satisfied. What I will like to see change is the pricing when traveling outside of EU.or at least some kond of safe switch that detect au... See more
Telmore verry nice company with good offerts i have a little problem with the app that i can t find my balance or top up button until i go over payday in my monthly plan.. otherwise excelent :)
Company details
About Telmore
Written by the company
Telmore Kundeservice
Vi holder rigtig meget af vores kunder, og vi hjælper dig gerne, hvis du har nogle udfordringer eller har brug for generel vejledning til et af dine produkter – er du ny kunde, hjælper vi dig også gerne med at komme godt i gang.
Oplever du problemer med at ringe, sms'e eller gå på nettet? På vores Facebook side kan du hurtigt og nemt følge med i vores driftsstatus.
Vi giver dig Danmarks bedste mobilnet
Faktisk er det 8. år i træk at TDC Groups mobilnetværk er kåret som Danmarks bedste. Det betyder blandt andet lynhurtig hastighed, når du surfer på nettet, og at du får den stærkeste geografiske dækning.
Læs mere her
Få Danmarks bedste underholdning
Med Telmore Play giver vi dig timevis af underholdning lige ved hånden. Uanset om du bedst kan lide at lytte, se eller læse så har vi en pakke der passer til dig og din familie.
Læs om Telmore Play
Written by the company
Contact info
Gullandsstræde 2, 2 sal. , 4000, Roskilde, Denmark
- 70218900
- trustpilot@telmore.dk
- www.telmore.dk
4.1
Great
60K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Telmore super company 👌💪
31 January 2026
Unprompted review
all goodall goodall goodall goodall…
all goodall goodall goodall goodall goodall goodall good
31 January 2026
Unprompted review
Very good service!
31 January 2026
Unprompted review
Super fint og fantastisk service
31 January 2026
Unprompted review
Telmore
I had Telmore for more than 20 years by now - they never let me down 😃
31 January 2026
Unprompted review
God service
3 January 2026
Unprompted review
Just love it🤩
31 January 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
6 months binding subscription
6 months binding subscription, but the number transfer can be done only in 18 months from TDC that owns Telmore. And that is not allowed to be used a reason to cancel the subsciption.
Don't fall to this company or it's siblings TDC, YouSee or Eesy.
5 January 2026
Reply from Telmore
Hi Esa
Thank you for your review, despite the unfortunate circumstances.
I am truly sorry to read that you have gained this impression of Telmore. This is certainly not our intention, as we only wish to offer the best in terms of quality and service.
I would very much like to look into your case in more detail.
For that reason, I have already sent you a direct email to the address you provided.
I look forward to hearing from you and wish you a good day.
Kind regards
Josefine
No customer service, just an App. And sloppy AI.
You better like apps. You have to do everything through the app. The app crashes, you have no service. I called them, a bored sounding person referred me back to the crashed app. The AI is useless. It’s not AI, it’s equivalent to chat bots from a few years ago being called AI. There was sadly no intelligence there.
23 January 2026
Unprompted review
Reply from Telmore
Hi
Thank you for your review, despite the unfortunate circumstances.
I am very sorry to read about your experience with us, and I would very much like to look into this further for you.
You have received a message from Trustpilot, and you are very welcome to reply to it with the relevant phone number or the email address registered to the number in question.
In order for us to locate you in our system, we need a bit of information from you.
Despite everything, I wish you a great day.
Kind regards
Aja
A good evening with new friends
Everything was fantastic. The Telmore agent knew what we need and explained it for us and both my wife and I, changed our subscription to Telmore
13 January 2026
Service is fine
Service is fine, but you recently raised my price for no reason. I've had the same service over 5 years with no change. Until recently
23 January 2026
Unprompted review
Reply from Telmore
Hello Lisette
Thank you very much for your review on Trustpilot.
We truly appreciate that you took the time to share your thoughts with us here.
Our price adjustments are partly due to rising costs related to our mobile networks. All of our customers are connected to TDC’s network, which has been named Denmark’s best. This is, of course, a title TDC is very proud of and continuously strives to live up to. In addition, we are experiencing general price increases from our partners across several streaming services, which results in higher settlement costs for the entertainment services included in Telmore Play.
If you are left with the feeling that your subscription no longer suits your needs or usage, you are more than welcome to send us an email at trustpilot@telmore.dk
, and I will be happy to help you find the right solution.
Despite everything, I wish you a great day.
Very poor customer service
11 January 2026
Unprompted review
Reply from Telmore
Hi
Thank you very much for your review on Trustpilot
We really appreciate you taking the time to share your thoughts with us here.
If you have any further comments or suggestions, please feel free to send us an email at trustpilot@telmore.dk
Kind regards
Josefine
Bad mobile service and then whe I moved…
Bad mobile service and then whe I moved i need a wifi connection then they send me a router without a sim card so I could not use it. I waited for 2mounths then I decided to get wifi from another company then telmore wants me to pay for the wifi I never got to use and now they have taken me to court 😢.
3 March 2025
Unprompted review
Reply from Telmore
Hi Nanyama
Thank you for your review, despite the unfortunate circumstances.
I am very sorry to read about your experience with us and would very much like to look into it further for you.
You have received a message from Trustpilot, and you are welcome to respond to it using the phone number or email address registered to the number in question.
In order for us to find you in our system, we need some information from you.
Despite everything, I wish you a good day.
Kind regards
Josefine
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