My coach Angie is super! She has given me really useful feedback that is detailed but concise enough to digest/understand. Taking up the course has been such a humbling experience. Really, learning ne... See more
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Classroom and online TEFL course provider
Suite Number 4, 8 Church Street, IV1 1EA, Inverness, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I am writing this review to share my factual experience regarding the refund policy and sales tactics used by this company.
1. False Urgency: The website utilises a countdown timer that suggests a "sale" is ending imminently. In my experience, this created a sense of false urgency to purchase.
2. Refund Obstacles: The company’s Terms and Conditions (Section 6) state that customers are entitled to a full refund within 14 days for any reason. I requested a refund on Day 7, well within this window.
3. The "Learner Agreement" Loophole: Despite my 14-day statutory rights, the company refused my refund. They claimed that by signing an administrative "Learner Agreement" form—which is required to even see the course—I had waived my right to a refund.
4. 0% Progress: Most significantly, the company admitted to me in writing via email that my course progress was at 0% and that I had not accessed or streamed any content. Despite this admission that no digital service had been consumed, they still refused to honor the 14-day cooling-off period.
Conclusion: I found the process of trying to exercise my legal rights incredibly circular and frustrating. I have had to involve my bank to protect my funds. I would advise potential students to be extremely cautious and read the "Learner Agreement" very carefully, as the company appears to use it to override their own 14-day refund promise.
UPDATE 06/05/2026: The company has replied with a generic template that fails to address any of the factual points raised. They suggest they would be "happy to help" if I want to "get back into teaching," yet they continue to refuse a refund for a course I have 0% progress on and haven't even started. This dismissive response further confirms the lack of transparency regarding their 14-day refund policy. Still awaiting a resolution.

Reply from The TEFL Org
I never contacted Tefl, yet they have been sending me marketing messages completely without my consent and then it was a process to be removed. Always a bad sign in a business.
I contacted TEFL to complain and to remove my email address from further contact. TEFL confirmed that I never gave them my email address and so it was done without any consent, but they still chose to send me marketing messages. At least they have now removed my details.

Reply from The TEFL Org
The exercises in the modules were extremely helpful. Kudos to Iona, who conducted the 20-hour portion of the course. Iona is a truly outstanding instructor who put a great deal of enthusiasm and thought into our course. As an older student, I would like to personally thank Iona for the Powerpoint challenges. As a retired relationship manager, I had access to a marketing team who put all of our presentations together for us.

Reply from The TEFL Org
I am a transformative educator. What I loved most about the course was its quality. My word, it was challenging and engaging. But there was something else that I liked even more - TEFL's uncompromising stance on professional integrity. I am proud to have become part of the TEFL family.

Reply from The TEFL Org
I learned very much how to teach English to other people. I am gratefule for your teaching me!

Reply from The TEFL Org
Professional and Informative. They answered all questions and requests I had promptly, politely and clearly. The program is very informative and teaches you not only how to teach English but great ways to teach in general. I'd recommend this course to all teachers not just TEFL aspiring teachers.

Reply from The TEFL Org
All the courses are well explained, you can take your time to learn everything, the tutor helps you when you are stuck on something. I was very happy to pass the exam and I feel very confident now to teach English.
That was a good experience and everyone who wants to teach English should learn how to become a good teacher with The TEFL Org.

Reply from The TEFL Org
It was very impactful and insightful ,thank you for elevating my skills!

Reply from The TEFL Org
It was a very enjoyable enriching course! I learned a lot and the best part was that it was at my own pace.
The way the content is distributed and explained is phenomenal.

Reply from The TEFL Org
This was a great affordable course that I would recommend for anybody like me looking for a career change into TEFL. My only complaint was that my assignments kept on being flagged as AI generated, something I'm very against. AI checkers are very inaccurate and the company really should use a different one or scrap it altogether. Whilst responses were fast, the only reply I got to this issue was 'write a few paragraphs to explain how you wrote this'.

Reply from The TEFL Org
Asif, my tutor has been polite and helpful throughout the course with specific and detailed feedback. The flexibility of the online course really helps out in planning and scheduling time. The content as well was quite relevant.
One thing which can be worked upon, would be 'the two-way' communication process, for doubts and queries, within the portal itself (instead of discord).

Reply from The TEFL Org
I am fully satisfied with the course content and structure. It was practical and structured in a way that was easy to understand. Online classes gave me much benefits , especially when I delivered the presentations.
Apart from the above, The TEFL Org whole team is supportive. Whenever I needed,I asked and I had been informed, instructed and guided.
To be honest,I recommended this platform to my three friends.

Reply from The TEFL Org
The course was quite rigorous and very engaging. The coursework required that I play close attention to instruction and definitely notetaking was essential (for me).

Reply from The TEFL Org
Great program that allows you to work at your own pace. Online assignments were graded quickly with great feedback

Reply from The TEFL Org
Thank you a lot! It was so comprehensive. I really appreciate the opportunity you gave me! You help to make dreams come true🥰

Reply from The TEFL Org
My husband is taking 120 hours.online tefl cource.
I am extremely disappointed with the technical support at The TEFL Org. For the past several days, he has been unable to finish his course because his learning progress keeps reverting to a previous state.
He has tried everything on my end:
clearing cache, using different browsers (Chrome, Safari, Edge), and even using Incognito mode. Nothing works.
What’s worse is the complete lack of communication. I have tried reaching out via phone and text multiple times, but I have received zero response. This is unacceptable for a paid certification course, especially when he has a strict deadline to meet.
If this issue is not resolved immediately and his progress is not restored, I will be forced to request a full refund or initiate a chargeback through my credit card provider. Please contact me and fix this bug now.

Reply from The TEFL Org
Bad course with over complicated pointless tests at the end

Reply from The TEFL Org

Reply from The TEFL Org
The course is very much what you make of it. They have everything you need and a group of teachers that give great feedback. I also love being able to download the videos I feel will help me the most!

Reply from The TEFL Org
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