Taylor Of Old Bond Street Reviews 

534
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality, traditional British style, and wonderful scents of the grooming items, noting that a very small amount lasts a long time. People also appreciate the fast delivery service, reliable shipping, and the smooth, efficient online ordering process that makes purchasing gifts or personal items very easy. However, some people mentioned occasional issues regarding unexpected international customs charges, tracking updates, or delays with shipping during busy holiday periods. Some reviewers were also dissatisfied when customer support responses did not provide clear delivery information or helpful answers about their orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting exceptional shaving creams, wonderful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Order

Consumers find order to be positive, highlighting that the whole ordering and delivery process is easy and... See more

Service

Customers had positive experiences with service, frequently highlighting outstanding support, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As i had some stock of shaving cream i have just had two shaves with this new product. both shaves have been comfortably close, day lasting, & most importantly, suiting my very sensitive skin. I am... See more

Rated 5 out of 5 stars

We are all in love with the sandalwood fragrance, that is myself husband and teenage son! So far I have bought the shower gel, soap and small aftershave oil. All the products are exceptional. Will b... See more

Rated 5 out of 5 stars

Due to postal error my package was posted to a vacant property post box to which I have no access! However contacting you to explain the situation you kindly agreed to resend my package . Too which I... See more

Rated 5 out of 5 stars

Been using TOBS for the last 20 years and still come back. Their grooming products are excellent and really set the gold standard in the UK. I know if I buy from them the quality will be good and I do... See more


Company details

  1. Toiletries Store

Written by the company

Established 1854 in London. Shop online for luxury shaving brushes, razors, shaving sets, shaving mirrors, shaving soaps, shaving cream, aftershave and cologne.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

534 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(534)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve bought goods from Belgium

I’ve bought goods from Belgium. On the invoice I paid TVA. When DHL delivered I’ve to pay again taxes. When I enquire with the customs they declared that Talor of Bondstreet did not declare that I already paid taxes for import to Belgium. So I paid taxes twice while Taylor of Bondstreet did not declare the races to customs.

25 May 2024
Rated 5 out of 5 stars

Brilliant

Brilliant range of products (Sandalwood personal favourite) which are top quality, prices are fantastic and quick delivery

24 April 2024
Rated 2 out of 5 stars

Expensive DHL shipping!!

The goods are alright. But I paid you for shipping by DHL € 22,95 and DHL billed me another € 16,95 plus the customs of € 28,53. So it is a very expensive logistic partner you use! € 40,00 for the goods and € 39,48 for shipping (plus € 28,- for customs which is ok). Greetings G.K.

25 March 2024
Rated 5 out of 5 stars

Some of the best shaving products ever.

Some of the best shaving products ever.
I love the different flavors. And They just smell amazing. The tobacco leaf scent is amazing. My only comments would be that the antibacterial soap cap broke during shipping, but I was able to remedy that.

23 February 2024

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