Tattahome Reviews 

2,094
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 458 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent product quality, gorgeous designs, and attractive pricing found across the website. People also mention that items arrive securely packaged and that customer service is helpful and responsive when assistance is required. However, some customers also noted unexpected customs charges and import duties that added to the overall cost upon delivery. Reviewers additionally experienced long shipping delays and lengthy waiting periods for their orders to arrive from abroad. A few consumers expressed frustration regarding slow communication or lack of updates when chasing their heavily delayed shipments.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and attractive pricing for... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly between buyers. On... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between satisfaction and... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers feel that initially attractive deals and... See more

Customer service

Consumers find customer service to be highly mixed and unpredictable. Many reviewers report frustrating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

ORDERED AT X-MAS DELIVERED FOR EASTER ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20! REASON WHY I HAVEN`T CANCELED MY... See more

Rated 4 out of 5 stars

Communication regarding delivery and when it was showing up, was very good. Product arrived in good condition but no instructions at all. It’s a lamp I can put together but there was not even an image... See more

Rated 4 out of 5 stars

The product is great but this review is about the vendor. The vendor has great products that are difficult to find in the UK. Delivery was superfast by DHL. The product was very competitively p... See more

Rated 5 out of 5 stars

I love Tattahome! I’ve purchased several pieces from this site and have been thrilled with their merchandise. The service is always fast considering it must ship from Italy to California. Whomever... See more

Company replied


Company details

  1. Furniture Accessories Supplier
  2. Bathroom Supply Store
  3. Decoration and Interior Design Store
  4. Interior Designer
  5. Kitchen Supply Store
  6. Lighting Store

Written by the company

Tattahome – Italian Design for Home and Bathroom Tattahome is an Italian company specializing in the online sale of high-end furniture, bathroom furnishings, faucets, and stylish home accessories. With over 50 years of experience, we offer a carefully curated selection of design products known for their quality, functionality, and timeless elegance. Our wide-ranging catalog includes furniture, lighting, kitchen accessories, tableware, bathroom vanities, mirrors, showers, and faucets — ideal for both modern and classic interiors. We work with private customers, architects, and interior designers on residential and commercial projects across Europe, the United States, the Middle East, and Asia. At Tattahome, we provide a complete and personalized service: from product consultation to order management and global shipping. We handle logistics and ensure home delivery, including customs clearance where required. Our multilingual support team offers technical assistance, regular updates, and fast response times. What sets us apart is our commitment to reliability, professionalism, and attention to every detail. Our customers appreciate the smooth shopping experience, secure packaging, competitive pricing, and the peace of mind that comes from working with a dedicated and experienced team. Choosing Tattahome means bringing the best of Italian design into your home — effortlessly, safely, and wherever you are in the world.

From Our Door to Yours — Guaranteed and Protected

Fast & Safe Shipping with DHL, UPS and FedEx

At Tattahome, we pride ourselves on offering insured shipping to your door — wherever you are in the world. In the rare event of damage during transit, we take full responsibility for replacing the item at no extra cost to you. Our multilingual support team is always available to provide updates, technical advice, and dedicated after-sales assistance.

Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(2,094)

503 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Great product - Bugatti cutlery set! BEAUTIFUL, & SO appealing to the senses in terms of its ergonomic design- weight & shape etc.
Took a little while to arrive - maybe 3 weeks, but was being imported from Milan.
Very happy.

4 June 2026
Unprompted review
Rated 4 out of 5 stars

Overall Good Experience

Prices were better than most places, ordering and paying were easy, but a warning to expect import duties would have been appreciated. The package shipped relatively quickly and arrived 1 day earlier than expected.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I made a purchase on March 28th, and to this day, June 5th, I still haven't received my refund of £122.02.

This is a huge lack of respect for customers.
They send emails informing that the customer will be refunded, but in reality, the refund is never made.
I am disappointed with Tattahome.
I don't recommend the store to anyone, as I have been suffering from anxiety since the first month after I made the purchase, and my husband argued with me because of this unreceived purchase.
In short... it's unacceptable.
I WANT MY MONEY BACK, PLEASE.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Our Go-To Store for Seletti Products

The Tattahome team is professional, efficient, and attentive to detail. The quality of their products is excellent, and their delivery process is always reliable and smooth.

We love Seletti products and exclusively purchase them through Tattahome for delivery to our home in the UK. Their prices are competitive, their service is outstanding, and every order has arrived exactly as expected.

Highly recommended.

(Order number: RFTBPTMDD)

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Very competitive prices

Very competitive prices! Very responsive client service. Goods were in stock and arrived within a few days, despite the fact that the website mentioned a waiting time of 4-5 weeks. So very satisfied experience, will buy again here for sure!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Gessi Officine

The transaction went smoothly. I received the product in a timely fashion, as described. I would purchase and highly recommend Tattahome to individuals looking for out of the ordinary housewares.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Sadly my order was badly packaged & 2…

Sadly my order was badly packaged & 2 of the glasses arrived smashed which was very disappointing as it took ages for the order to arrive, I have reported the issue but have had no response,so overall a very disappointing service.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. I purchased the SMEG tea kettle. Great communication, fast shipping and beautiful product. I will definitely purchase from Tattahome in the future. RIOHWQEKG

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Bugatti Cutlery

Order: LCZKEJDBG

Great service and delighted with the Cutlery.
It’s my second purchase of Bugatti Pois.
I love the design and many people visiting comment on it!
Would definitely recommend.
Thank you Tattahome!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

With all the issues importing products into USA. I was'nt sure if ordering products from Italy was the right thing to do. But my experience with the team at Tattahome was exceptional. Both Antonio and Andrew answered all my questions, they were honest, patient and handled everything professionally. I placed my order on line, my special order arrived within a reasonable time, and the products shipped and arrived perfectly to me in USA. Thank you to the entire team at Tattahome. You have a fan in New Jersey, USA.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I made a mistake and I ordered the wrong item. I sent an email asking the cancelation of the order . The Customer service was outstanding . Despite was Sunday they answered me in a few hours and cancelled my order. For sure I will use again Tattahome!

24 May 2026
Unprompted review
Rated 3 out of 5 stars

Be aware! Delivery is 4 weeks+

Delivery is 4 weeks as standard, should have it advised clearly on the website as it’s extremely long to wait for an item. In fact mine is still not dispatched after 4weeks and I’m seriously considering cancelling the order.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication, did not refund as agreed

Poor communication. Delivery never happened. I was agreed a refund. It didnt happen after a few prompts and over a month. I had to go to the credit card company to force a refund. I have read similar experiences on reddit.
Avoid at all costs, is my recommendation.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order in November and was…

I placed my order in November and was told I would receive it within 2 weeks. Since then, I have spent months chasing this company for updates, only to repeatedly be told that my order was “on the way.” We are now in May and I am still waiting.
To make matters worse, they have now asked me to pay additional tax charges before receiving the order — something they never mentioned at the time of purchase. Had I known about these extra costs and the endless delays, I would never have ordered from them.
This has been the most unprofessional company I have ever dealt with. Poor communication, misleading information, and absolutely unacceptable customer service. I would strongly advise others to avoid ordering from this company.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

very happy with the purchase

very happy with the purchase. ordered two artemide lamps. it arrived on time in less than a week. (italy to singapore)

at first, i was hesitant but now i received the items in good order, im tempted to purchase more from this online shop.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

ORDER #49342

ORDER #49342: Had a great experience purchasing a lamp from Tattahome. Customer service reached out to confirm that the item was in stock and would be shipped promptly from Italy, which it did. The price is competitive too. Very impressed!

2 May 2026
Unprompted review

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