Waoh waoh. This Company pays full attention to Feedbacks. About 2 weeks go I called them and also wrote on review how excellent their services are but an option ommitted in their app and that was pur... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently sent money through TapTap to my family for Eid, but due to some bank issues, the payment was delayed. I contacted customer support, and Mr. Sohaib Ahmad assisted me. He was very polite, p... See more
Company replied
Muhammad Ahmed 🌹🌹🌹 Thank you to everyone on the team for helping us send money to our families in Egypt. Thank you for the wonderful service and the professional, courteous treatment—especially Mr... See more
Company replied
Very easy Transfer and ref bonus no fake apps is very excellent another people i will request please download tha app and easy transfer and quick received Me first transfer 5pound bonus
Company replied
Company details
About Taptap Send
Written by the company
💸 Fair, fast, easy: money transfer as it should be.
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Contact info
United States
- support@taptapsend.com
- www.taptapsend.com
4.7
Excellent
35K reviews
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So fast No fuss straight forward.
2 June 2026
Reply from Taptap Send
We're so happy you found our service fast and straightforward! Thank you for your kind words.
Taptap Send
Every transaction was made smoothly and…
Every transaction was made smoothly and instantly received without fee! I will highly recommend this app to my family and friends.
2 June 2026
Reply from Taptap Send
We're so happy to hear that your transactions were smooth and instantly received without fees! Thank you for recommending us to your family and friends.
Taptap Send
Reply from Taptap Send
Thank you so much for leaving us a review. We are delighted to hear that you find our service fast. If there is anything we can do to improve your experience, please let us know. Your feedback is valuable.
Reply from Taptap Send
We're glad you found our service excellent and fast, with great rates. Thank you for your feedback!
Taptap Send
Bad experience
Its been 3 days i haven't received anything. A lot of advertisment for something that is not sure gonna work.
Bad experience !
30 May 2026
Reply from Taptap Send
Hi Anass, we are sincerely sorry to hear about your experience and apologize for the frustration caused by the delay in resolving your issue. Please be assured that your funds remain safe, and our team is actively working to resolve the matter as quickly as possible. As discussed in our previous chat, occasional delays can occur due to external factors beyond our immediate control. Should you require any further assistance, please do not hesitate to contact us directly. We remain committed to providing you with prompt support and updates throughout the process. Thank you for your patience and understanding. Taptap Send
Reply from Taptap Send
Thank you very much for leaving us a review. We’re delighted to hear that you like the service. If there’s anything we can do to improve your experience, please don’t hesitate to let us know. Your feedback is valuable.
Reply from Taptap Send
Thank you very much for leaving us a review. We’re delighted to hear that you like the service. If there’s anything we can do to improve your experience, please don’t hesitate to let us know. Your feedback is valuable.
I would like to thank Lucy for her…
I would like to thank Lucy for her excellent customer service and follow-up regarding my account issue.
My TapTap account was suspended, and it took approximately four weeks to resolve. Throughout this period, Lucy stayed in contact with me and kept following up on my case until it was finally fixed. Thanks to her efforts, I successfully regained access to my account and was able to complete my remittance transfer without any problems.
Although the resolution took longer than expected, I truly appreciate Lucy's professionalism, patience, and commitment to helping me. She made sure my concerns were addressed and followed through until the issue was resolved.
Thank you, Lucy, for your support and dedication. Your assistance made a big difference, and I am very grateful for your help.
2 June 2026
Unprompted review
Reply from Taptap Send
We are so happy to hear about your positive experience and that we could help resolve your account issue. We truly appreciate your patience and kind words.
Taptap Send
Reply from Taptap Send
We're glad your sending was fast. Thanks for your kind words!
Taptap Send
Reply from Taptap Send
We're happy you find our app the best! Thank you for sharing your positive experience with us.
Taptap Send
Reply from Taptap Send
We're glad you appreciate our exchange and service. Thank you!
Taptap Send
Reply from Taptap Send
We're glad your transaction was easy and good. We appreciate your feedback.
Taptap Send
Reply from Taptap Send
Thank you very much for leaving us a review. We’re delighted to hear that you like the service. If there’s anything we can do to improve your experience, please don’t hesitate to let us know. Your feedback is valuable.
Reply from Taptap Send
We're glad sending money was easy and hassle-free for you. We appreciate your positive feedback.
Taptap Send
Reply from Taptap Send
We're so glad you found the transfer easy and appreciate the good exchange rate and lower taxes! Thank you for your feedback.
Taptap Send
So easy and quick
So easy and quick. After trying various other Taptap is the best for transfers to Africa.
2 June 2026
Reply from Taptap Send
Hello Pedro, thank you for your kind review! We're delighted to hear that you found TapTap easy, quick, and reliable for transfers to Africa. Your feedback means a lot to us, and we're grateful you chose TapTap. We look forward to continuing to serve your transfer needs.
Great experience every time
Great experience every time. The app is user-friendly, transfers are quick, and the rates are competitive. Everything works smoothly, and I feel confident using the service. Highly recommended.
2 June 2026
Reply from Taptap Send
We're so pleased to hear you consistently have a great experience! It's wonderful that you find our app user-friendly, transfers quick, and rates competitive. Thank you for your strong recommendation!
Taptap Send
Remittance taking soooo long
I sent money using the Taptap Send App on May 29, 2026 and since then the status shows “In Progress”. I was expecting the money would be remitted immediately, like in seconds if not, in an hour or so. It’s been 3 days now and the money has not yet been deposited in the account even though the money was already drafted from my checking account here in the USA. Three times I have called their customer support and all I get is, “Rest assured your money will be deposited asap. There’s a technical issue right now”. I asked them to give me the specific reason for the delay and they have no answer but ‘technical issue’. I asked to speak to the Supervisor and every time I called, there’s no Supervisor. Poor customer service! They cannot even refund my money right away because they said it’s In Progress. This is unacceptable and very frustrating. Is you are reading this review, think twice before using this Remittance service. I give them a NEGATIVE 10.
1 June 2026
Unprompted review
Reply from Taptap Send
Hello Feliciano, thank you for your feedback, and we’re sorry for the delay and inconvenience caused. While most transfers are processed quickly, occasional delays can occur. Please be assured your money is safe, and if the transfer cannot be delivered, it will be fully refunded. A manager from our team will contact you shortly to assist further. Thank you for your patience, TaptapSend.
I send money to Thailand
I send money to Thailand. Lots of problems, taking up to 10 days for a transfer, sometimes very complicated.
I found Taptap send, it is so easy to send money and transfers in less than 5 minutes ! This is the only service to use. My bank takes 2 to 3 days to do a wire transfer and costs 50.00. Trust me you will love this company. And cost is very cheap.
1 June 2026
Unprompted review
Reply from Taptap Send
We are so glad to hear that our service has made sending money to Thailand easier and faster for you compared to previous methods. Thank you for your kind words and for recommending us!
Taptap Send
I chat with Muhammed concerning my…
I chat with Muhammed concerning my account not been verified and within a few minutes he helped me out
2 June 2026
Unprompted review
Reply from Taptap Send
We are so glad to hear we could help resolve your account verification quickly. Thank you for sharing your positive experience!
Taptap Send
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