I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall quality is brilliant and print quality is great. The biggest issue and most vital is fitment, everything fits a size down I ordered a large it fit like a medium. I ordered joggers in my normal... See more
Company replied
The process is extremely easy. I made a sweatshirt in less than 5 minutes with some reservation about the quality of the product, my hoodie arrived this morning and I couldn’t be happier. The print is... See more
Company replied
The print quality is excellent. Fine details and colors were reproduced very well, and the hoodie itself feels much better than many other POD products I've tried. I'll definitely order more samples.
Company replied
Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am writing to express my profound…
I am writing to express my profound disappointment and frustration regarding the recent drastic downturn in my experience with your service. While my initial interactions were positive, the continuous and inexplicable cancellation of my recent orders has left my customers waiting and has severely damaged the credibility of my brand.
I have placed multiple orders only to have them canceled repeatedly. This inconsistency is unacceptable for a serious brand owner.
My attempts to gain clarity and resolve these issues through customer service have been entirely fruitless. I have communicated with agents, including Gen and Mikay via chat, and received an email response from Qin. In all instances, the responses were generic, canned statements, often citing, "we are currently unable to meet the quality expectations you have for printed products."
The situation escalated when I pressed for accountability regarding an order placed on November 22, 2025, that never arrived, as well as previous printing errors. After questioning these failures, a chat agent abruptly advised me that "you can't place new orders your account is restricted." This directly contradicts assurances from two previous agents who explicitly stated I had "no issues with my account."
It is apparent that when I questioned Tapstitch about accountability or sought resolution for errors, my account was suddenly targeted with restrictions. As a premium brand owner, I cannot and will not jeopardize my brand's reputation with this level of operational inconsistency and punitive customer service.
I am now certain that I must take my business elsewhere—to a partner who respects my brand's commitment to quality and reliability as much as I do.
13 December 2025
Unprompted review
Reply from Tapstitch
Hi Demarcus,
Thank you for taking the time to share your feedback. We understand how frustrating order disruptions can be, especially when they impact your customers and brand reputation, and we appreciate the opportunity to clarify the situation for transparency.
After a thorough internal review of your account and order history, we can confirm that the repeated order cancellations were not arbitrary. They were the result of ongoing production feasibility and quality control concerns identified across multiple orders. As a print-on-demand partner, we have a responsibility not only to fulfill orders, but to ensure that products shipped meet our minimum production and quality standards. In cases where we determine that we are unable to reliably meet those standards for a specific setup or account, we may decide not to proceed with further production to avoid sending substandard products to end customers.
Regarding account restrictions: these are applied only after careful internal evaluation and are not a response to customers raising questions or requesting accountability. On the contrary, we welcome feedback and inquiries. However, when past issues indicate a high likelihood of repeated production failure or misalignment with our manufacturing capabilities, continuing to accept new orders would not be responsible for either party.
We acknowledge that our communication during this process could have been clearer and more consistent, and for that we sincerely apologize. We are actively working on improving how such decisions are explained to avoid confusion or mixed messages in the future.
While we respect your decision to seek an alternative partner that better fits your needs, we want to reassure other customers reading this that account restrictions are rare and are based on operational and quality considerations—not punitive measures. Our goal remains to build long-term, reliable partnerships grounded in transparency and product quality.
We wish you the very best in your future endeavors and appreciate the time you spent working with us.
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Oliver,
Thank you for your feedback.🌟
We’re glad to hear that our platform was helpful in designing your product and that it was able to resolve your concern.
We truly appreciate your support, and if you need any further assistance, please feel free to reach out—we’re always happy to help. 💬
– The Tapstitch Team ❤️
Amazing Quality and Pricing
So impressed with the quality of the hoodie, as well as the print design. In shock that the design, hoodie and shipping only came to $52 canadian. Would highly recommend Tapstitch over any other company!
12 December 2025
Unprompted review
Reply from Tapstitch
Hi Dylan,
Thank you very much for your wonderful feedback. 🌟
We’re truly pleased to hear that you were impressed with the quality of the hoodie and the print design, as well as the overall pricing.
It’s great to know that we were able to deliver both quality and value, and we sincerely appreciate your recommendation. Your support means a lot to us, and we look forward to continuing to serve you with the same level of excellence. If you need any assistance in the future, please don’t hesitate to reach out. 💬
– The Tapstitch Team ❤️
Dissapointed
I purchsed 3 items, 2 different hoodies and a pair of sweat pants, honestly I was expecting really good quality items, however the colour is off, and the materials are quite hard material used for the one hoodie and the pants. The other hoodie is really soft and very nice but again the colour is off. Unfortunately i can't see myself purchasing anything else, pitty I was hoping for a good quality supplier. The price is also quite expensive, over £50 for the 3 items.
12 December 2025
Unprompted review
Reply from Tapstitch
Hi Jacques,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that your experience did not meet your expectations, and we understand how disappointing this must have been.
We appreciate you providing details about the items you received, including the differences in material feel and color. Quality consistency is very important to us, and your feedback helps us identify areas where we can improve.
To better assist you, we kindly ask that you get in touch with us directly regarding your order. This will allow our team to review the details, understand your concerns more thoroughly, and explore possible solutions for you. You may contact us via our support channels, and we’ll be more than happy to help.
Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to support you further.
– The Tapstitch Team ❤️
Great product, easy to operate online.
If i have one vripe it would be the time it took from printed product to my door, but overall that is completely a non issue after seeing the prosuct, fantastic work.
25 November 2025
Unprompted review
Reply from Tapstitch
Hi Nolan,
Thank you so much for sharing your feedback with us. We’re glad to hear that you found our platform easy to use and that you were pleased with the final product. 🌟
We appreciate your patience regarding the delivery time. While we understand the wait can sometimes feel a bit long, we’re delighted to know that the quality of the product made it worthwhile in the end . ✨
Your support means a lot to us, and we’re committed to continually improving both our production and delivery processes. If there’s anything we can assist you with moving forward, please don’t hesitate to reach out.
– The Tapstitch Team ❤️
Quality products, unbeatable prices, and reasonably fast shipping.
As a POD artist, I was looking for a print partner that had quality products, unbeatable prices, and reasonably fast shipping. That's when I came across Tapstitch on Google. They have multiple products to choose from, and their design creator is super easy to use and integrates with my store. Samples came within the delivery window, and the products and print were better than expected. I will be using Tapstitch for all my POD products from here on out.
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Jill,
Thank you so much for taking the time to share your experience with us. 🌟
We truly appreciate your kind words and are delighted to hear that our product quality, competitive pricing, and shipping times met your expectations.
We’re glad you found our design creator easy to use and that the integration with your store was seamless. It’s wonderful to know that your samples arrived within the expected timeframe and that both the products and print quality exceeded what you anticipated. ✨
We’re honored that you’ve chosen Tapstitch as your print-on-demand partner, and we look forward to supporting you and your business as you continue to grow. If you ever need any assistance, please feel free to reach out—we’re always here to help.
– The Tapstitch Team ❤️
Ordered blank hoodies 3 weeks later no…
Ordered blank hoodies 3 weeks later no update. I reached out to customer service and they said the item was out of stock and they will send the order out when they receive more stock. They could not give a timeframe for when that would be. It is now 5 weeks later still no update.
1 November 2025
Unprompted review
Reply from Tapstitch
Hi Isaiah,
Thank you for taking the time to share this feedback and I’m truly sorry for the frustration and lack of clear updates you experienced with your hoodie order.
I’ve reviewed your case with our team and discovered that there was an internal process misunderstanding that led to the incorrect information you received. Your order did encounter a stock issue initially, which is why you were told it was out of stock. However, by the time you contacted customer service, your item had already been restocked and your order was actually prepared and shipped on December 9.
You would see movement on the tracking shortly. If you haven’t seen any tracking updates yet, please reach out to us directly at [support@tapstitch.com], and we’ll be happy to share the tracking details and make sure everything arrives as expected.
We take full responsibility for the confusion and poor experience this created. Clear, timely communication is something you should always be able to count on, and we’re actively working on improving our internal processes so that stock updates and order statuses are synchronized more accurately in the future.
We really appreciate you bringing this to our attention, and we hope this won’t discourage you from working with us again. If there’s anything else we can do to make this right, please let us know, we’d genuinely like the chance to restore your confidence in us.
– The Tapstitch Team ❤️
Top stitch has good quality products…
Top stitch has good quality products good blanks good printing but their customer support customer service SUCKS
5 December 2025
Unprompted review
Reply from Tapstitch
Hi Joey,
Thank you for sharing your honest feedback with us. We truly appreciate your positive comments regarding the quality of our products, blanks, and printing.
We are, however, very sorry to hear about your experience with our customer support. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience or frustration this may have caused.
Please know that we take this feedback seriously. We are continuously working to improve our support processes to ensure that all customers receive timely, helpful, and courteous assistance.
If you’re open to it, we would appreciate the opportunity to address your concerns directly. Feel free to reach out to us, and we will do our best to resolve any issues promptly.
Thank you again for bringing this to our attention. Your feedback helps us improve.
– The Tapstitch Team ❤️
Overall good
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned.
2 December 2025
Unprompted review
Reply from Tapstitch
Hi Jamarious,
Thank you for taking the time to share your feedback. We’re delighted to hear that you are very satisfied with your experience, and that our product quality, shipping speed, and print alignment met your expectations.
We sincerely appreciate your trust in our service. Should you need any further assistance or have questions in the future, please don’t hesitate to reach out, we’re always here to support you. 🌟
– The Tapstitch Team ❤️
Very good quality t-shirt and printing
Very good quality t-shirt and printing. Received my order to Canada in 6 days. Going to make t-shirts for my friends.
4 December 2025
Unprompted review
Reply from Tapstitch
Hi Tracy,
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of both the t-shirt and the printing, and we’re glad your order arrived in Canada within 6 days.
It’s great to know you’ll be creating more t-shirts for your friends, we truly appreciate your trust in our service.
If you need any assistance with your future designs or orders, please don’t hesitate to reach out. We’re always here to help! 🌟
– The Tapstitch Team ❤️
I ordered 3 products and didn't receive…
I ordered 3 products and didn't receive them and reason was "unknown" i contacted them many times and they told me to contact my local carrier knowing that it says in the tracking order "returned to sender"
Edit : the support contacted me,was patient and offered a free replacement order i hope i can get the order soon!
2 December 2025
Unprompted review
Reply from Tapstitch
Hi Shadow,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it must be to have your order returned with the status “unknown,” despite your efforts to follow up.
Please rest assured that your concern has now been fully escalated, and one of our Account Specialists is currently handling your case to ensure this is resolved as quickly and smoothly as possible. We appreciate your patience while we investigate the situation in detail.
Thank you for allowing us the opportunity to address this. If you have any additional information or questions in the meantime, please feel free to reach out, we’re here to assist you every step of the way.
– The Tapstitch Team ❤️
Tapstitch 5+
Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration.
The user interface is quite friendly and good to use in design mode.
High quality products, I mostly ordered oversize T-shirts, quality is impressive + strong print that looks long lasting.
2 December 2025
Unprompted review
Reply from Tapstitch
Hi There,
Thank you so much for your wonderful feedback! 🌟
We truly appreciate your continued trust in Tapstitch, and we’re delighted to hear that you’ve had a positive experience with our platform and support team. ✨
We’re glad that our ongoing improvements, responsive support, and user-friendly design interface have been helpful to you. It’s also great to know that the quality of our oversized T-shirts and the long-lasting prints met your expectations, your satisfaction means so much to us!
Thank you again for taking the time to share your experience. We look forward to supporting your future projects and continuing to provide you with products and service you can rely on. 🚀
– The Tapstitch Team ❤️
First order was fast and Quilty is top…
First order was fast and Quilty is top notch , I definitely recommend using this manufacture for small business and any business to create a ready to wear clothing line.
30 November 2025
Unprompted review
Reply from Tapstitch
Hi Eli,
Thank you so much for your kind feedback! 😊
We’re thrilled to hear that your first order was delivered quickly and met your quality expectations. Your recommendation means a lot to us, and we’re excited to continue supporting your business as you grow your ready-to-wear clothing line. We look forward to working with you on many more successful orders! ✨
– The Tapstitch Team ❤️
Quality clothing and very nice print
Quality clothing and very nice print
27 November 2025
Unprompted review
Reply from Tapstitch
Hi William,
Thank you so much for your wonderful feedback! 😊
We're delighted to hear that you’re pleased with the quality of the clothing and the print. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
If there’s anything else we can assist you with or if you have future design ideas in mind, we’re always here and happy to help! 🌟
– The Tapstitch Team ❤️
Bomb website
Bomb website, user friendly!
Hands down best print on demand available.
25 November 2025
Unprompted review
Reply from Tapstitch
Hi Anthony,
Thank you so much for your wonderful feedback! 🌟
We’re truly glad to hear that you find our website user-friendly and that you’re enjoying your experience with our platform. It means a lot to us to know that you consider Tapstitch one of the best print-on-demand services available. 🙌
We appreciate your support and look forward to continuing to provide you with excellent service and high-quality products. If there’s anything else we can assist you with, please feel free to reach out anytime. 💬
Thank you once again! 😊
– The Tapstitch Team ❤️
Amazing as usual
15 November 2025
Reply from Tapstitch
Hi Beyala,
Thank you so much for your continued support! 🌟
We’re delighted to hear that you’re consistently satisfied with our products and service. Your feedback truly motivates our team to keep delivering the best experience possible.
We look forward to serving you again soon! 👕✨
– The Tapstitch Team ❤️
Top notch
I'm honestly so impressed. The quality of the T-shirts we bought are high end, and the delivery services chosen are quite quick as well. The print quality is premium and even small print details show well on the clothes.
20 November 2025
Reply from Tapstitch
Hi There,
Thank you so much for your kind words!😊
We’re thrilled to hear that you’re impressed with the quality of our T-shirts and the delivery service. It’s wonderful to know that the print details met your expectations as well.
Your feedback means a lot to us and motivates our team to continue providing high-quality products and excellent service. We look forward to serving you again soon! 🌟
– The Tapstitch Team ❤️
User friendly
This is the smoothest service I've seen to make your own clothing brand from scratch. I hope options continue to expand for sleeve printing and things like that, it's been nothing but fun and exciting to use so far.
Edit. This is listed as an unprompted review, but it was prompted so these people are liars basically lol. I'm sure this is my inexperience showing, but I'm pretty sure I'm losing money on my store with every purchase because I don't want to charge people $80 for a hoodie and it's difficult to manage shipping costs. I didn't expect to be covering that myself. The blanks are still very cool and high quality and the design interface is great. That said, I frequently wish I had more room to place my designs, especially on the sleeves. Optimistic for the future.
18 November 2025
Unprompted review
Reply from Tapstitch
Hi Alyx,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you find our platform user-friendly and wallet-friendly, and that creating your own clothing brand has been smooth, exciting, and enjoyable.😊
We truly appreciate your suggestion regarding additional customization options such as sleeve printing. Feedback like yours helps us identify what our users value most, and we are continuously working to expand our features and offerings to better support your creative process.
If you ever need assistance or have more ideas you’d like to share, please feel free to reach out. Thank you again for your support, and we look forward to being part of your brand’s journey! 🙏
– The Tapstitch Team ❤️
Overall good
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned.
Things I’d like to see improved: please add an external paper/cardboard label with the option to customize it with our own logo, and also the garment print could be improved a little bit, colors are not very bright, a little bit washed out. Aside from this, I’m very satisfied with their service.
20 November 2025
Reply from Tapstitch
Hi Tony,
Thank you so much for sharing your feedback with us. 😊
We’re delighted to hear that you are satisfied with the overall quality, print alignment, and shipping speed. Your positive experience truly means a lot to our team.
We also appreciate your thoughtful suggestions regarding customizable external labels and improving print vibrancy. Feedback like yours helps us identify opportunities to enhance our products and services. Please rest assured that your recommendations have been forwarded to our product and development teams for review ✨.
If there is anything else we can assist you with or if you have more ideas to share, we would be more than happy to hear from you. Thank you once again for choosing us, we look forward to serving you again soon! 🙏
– The Tapstitch Team ❤️
The quality of is great definitely…
The quality of clothing is great definitely gives premium. There shipping is pretty fast as well. Only room for improvement is custom packaging and not being limited on printing space on garments but I believe that will improve in the future
16 November 2025
Unprompted review
Reply from Tapstitch
Hi Zoie,
Thank you so much for sharing your thoughtful feedback with us! 🌟
We’re delighted to hear that you’re impressed with the premium quality of our clothing and our fast shipping. Knowing that our products meet your expectations truly means a lot to us.✨
We also appreciate your suggestions regarding custom packaging and expanded print areas. Your insights are valuable, and we’re continuously working to enhance our services. Improvements in these areas are definitely part of our long-term vision. 🛠️
Thank you again for your support we look forward to serving you even better in the future!
– The Tapstitch Team ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.