Uærlig, uhøflig og dyrt
They made us pay for mistakes made by their staff! To make a long story short, they had to come three times before the problem was fixed. On the last time, they used a different technique and the person who did the work said that if they had used that technique from the beginning it would have solved the problem immediately. Despite this, we were charged TWO call out fees (at 1,050kr each)! I paid one immediately, as we had agreed to the fee. But each time I tried to discuss the second bill with the office, it would take at least one week to get a response. Then I received a phone call saying that if I didn't pay they would send the bill to RKI. When I tried to explain that it was them who had made mistakes, the lady simply hung up the phone on me...