My neighbor purchased the 75” Sylvox outdoor Google TV and recommended it for my home. I was concerned because my backyard reno wasn’t complete and I feared that any malfunction may not be covered be... See more
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Company details
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
Contact info
United States
- service@sylvoxtv.com
- www.sylvoxtv.com
Hasn’t replied to negative reviews
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Souper Twist knows
We are using this at our restaurant for a menu board, it works perfectly. It’s clear and easy to see and user-friendly.
Great TV
Great TV, love watching outside.
Easy instructions.
Bracket was delayed in shipping, however the customer service was great, prompt and efficient.
We've had everything from heavy rain to…
We've had everything from heavy rain to extreme heat, and the Slyvox outdoor TV hasn't missed a beat. I no longer have to worry about bringing electronics indoors during bad weather. Very impressed with how it holds up!
The Sylvox outdoor TV has completely…
The Sylvox outdoor TV has completely transformed my backyard. The picture quality is sharp, and even on the brightest days, there's no glare or distortion. We've hosted a few outdoor movie nights, and everyone has been blown away by how clear the screen is.
55” deck pro 2.0
We purchased the 55” deck pro 2.0 and we love it so far. Great picture and looks to be a well built tv. It looks indestructible. We bought the installation with the tv and when the install date came around we had hurricane Helene come through and ravage our area so we could not get the tv installed that day. We were very happy with the customer service during that time because they worked with us in rescheduling the installation four different times. They worked with us with every question and concern we had and I will definitely use this company again in the future for our outdoor television needs. We appreciate them.
I love the sleek
I love the sleek, modern design of this TV. It blends perfectly into my backyard. Not only is it highly functional, but it also enhances the overall look of the outdoor area. Every time friends visit, they can't stop raving about it!
While the Sylvox outdoor TV is priced…
While the Sylvox outdoor TV is priced higher than a regular indoor TV, considering its waterproof, weatherproof features and superior picture quality, I believe it's well worth the investment. Since buying it, my outdoor life has become much more enjoyable.
Amazing customer service by Sunny
Amazing customer service by Sunny and great communication. Pricing was excellent for an outdoor TV with mount. Shipping was fast! This group gets 5 STARS!! This is how business should be done.
Sylvox offers top-notch customer…
Sylvox offers top-notch customer service! I had a few technical questions, and their online support helped me quickly. The staff were very professional and patiently answered all my questions. Their customer service has given me even more confidence in this brand.
The sound and picture quality are both…
The sound and picture quality are both outstanding! I was worried that the outdoor environment might affect the sound, but the audio system on the Sylvox TV exceeded my expectations. Watching movies outdoors now feels just like being in a theater.
One of my biggest concerns with an…
One of my biggest concerns with an outdoor TV was visibility under direct sunlight, but Sylvox solved that completely. Even in the brightest midday sun, the picture remains clear and smooth, which has really increased the use of our outdoor space.
The Sylvox outdoor TV is completely…
The Sylvox outdoor TV is completely weatherproof! I live in an area that gets a lot of rain, and this TV has survived several storms without any issues. Its waterproof feature and overall durability give me great peace of mind. Definitely the best choice for an outdoor TV.
This TV was super easy to install
This TV was super easy to install, and I managed it all by myself. The smart features are amazing, with many pre-installed apps like Netflix and YouTube. My backyard has now become our new family entertainment hub!
I recently purchased a Sylvox outdoor…
I recently purchased a Sylvox outdoor TV and installed it in my backyard. The performance is excellent. Even under direct sunlight, the screen remains crystal clear, with vibrant colors and great picture quality. Now my family and I can enjoy movie nights outdoors without worrying about the weather or lighting conditions. Highly recommend!
I purchased a TV for my business
I purchased a TV for my business, but it came damaged.
I reached out to the support team, and they asked for pictures and my order information.
Within a few emails back and forth and very fast responses from Sunny, he was able to send me a new one! I have not received the new TV yet but as of now I am extremely satisfied with the support team and expect to be just as happy with the TV.
Thank you to all!
Sylvox's approach to customer support
Update: 17 October 2024. Sylvox customer support contacted me and shared that my TV in fact had a 2 year guarantee not the 1 I was previously informed of!! After several emails back and forth my TV was replaced with an upgraded version and the faulty TV returned to base. I would like to thank 'Sunny', from the support team for being my main contact throughout, they were really communicative and supporting and helped make a not-very-good initial outcome into a successful one. If only it had happened without my having to write a review on Trust Pilot. For Sunny's help and for the replacement TV I have upgraded my rating from 1 to 3.
I bought a Sylvox TV based on its company reputation for quality and reliability of its products. The 24 inch TV was for my RV where it would be used sparingly when on vacation. After 18 months (guarantee is 12 months), and approximately 25 hours of viewing, the screen failed. The solution from the Sylvox support team... buy another Sylvox TV (at a discount) or pay for the (likely) costly repairs. I selected neither as an expensive TV should surely last longer than 25 hours?!! My faith in Sylvox as a brand has been shattered.
I purchased a TV over a year ago and it…
I purchased a TV over a year ago and it all of a sudden stopped displaying a picture. I emailed them 3 times and tried calling 5 days in a row - no response. This is looking like a scam company - no support and all lies about "24 hour email response". I will be contacting my credit card company and disputing the charge and filing a legal claim as well.

Reply from Sylvox
The 1080P FHD display is sharp
The 1080P FHD display is sharp, and the built-in smart features make it easy to stream my favorite shows while cooking. Its compact design fits perfectly under my cabinets. It's a great blend of functionality and entertainment, making meal prep much more enjoyable.
Terrible customer service
Terrible customer service. Tv was missing screws. Had to call credit card company to dispute charge to return and get a refund. Do not buy this brand!
Here's a first-person narrative about the experience of using a Sylvox outdoor TV.
I'm loving my Sylvox outdoor TV! The 4K Ultra HD picture is crystal clear, the brightness is incredible, even in bright sunlight, and the sound is amazing thanks to Dolby Atmos. And it also could work well in some crazy weather, waterproof is incredible!
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