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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers consistently praise the excellent customer service, noting quick and frequent replies, and a willingness to resolve issues like order delays or product discrepancies. People frequently highlight the good quality of items, often receiving products as described or even better, with some mentioning extra items as a bonus. The efficiency of the ordering process, including fast click-and-collect options and timely deliveries, is also a common positive point. However, some customers have experienced significant issues, particularly with delivery times, reporting months of waiting for orders and a lack of reliable updates. There are also concerns about product accuracy, with some receiving items that did not match descriptions, were of lower perceived quality, or did not meet expectations regarding authenticity or condition. A few people also noted receiving incorrect quantities or types of items, leading to dissatisfaction and difficulties in obtaining refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers express satisfaction with product... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers report receiving orders on time, with... See more

Quality

Clients share ambiguous opinions on quality. Some customers praise the very great quality clothes and good... See more

Delivery service

People report negative experiences with delivery service, citing significant delays and a lack of reliable... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent... See more

Based on these reviews

Rated 3 out of 5 stars

Overall I think this company has good intentions and do a good job to a certain level but there are certain things they need to change in order to make things clearer and give the customer... See more

Company replied

Rated 5 out of 5 stars

Ordered some Diesel and G-Star grade A jeans. Lot's of good Y2K pieces so was happy with that. Some items were not as expected due to being a lower grade than A, mainly due to stains i could not remov... See more

Company replied

Rated 5 out of 5 stars

So overall 100% a 5 stars been ordering from here for around 7 months or so I always click and collect so I am not waiting ages and usually ready quite fast I have had the odd bale where it isn't... See more


Company details

  1. Shopping & Fashion

Written by the company

No.1 Online Vintage clothing Store UK. Original Branded Vintage clothes at reasonable prices.Wholesale Store specializing in Men’s & Women vintage clothing.


Contact info

3.9

Great

TrustScore 4 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I have purchased several bales from…

I have purchased several bales from Syed over the last few years and it's always been an ok experience . I've received very good items and I've also received not so good which is to be expected with the nature of the business. Recently I purchased a large order imported from america, and there was a high percentage not as advertised and when I contacted syed they were professional & understanding and resolved the issues without complaint. I intend to use them again because they are willing to work with their customers and not fob them off with excuses like many I've experienced over the years.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Finding a decent wholesale Company in…

Finding a decent wholesale Company in the UK is harder than I feel some traders think.
I've used Syed Vintage, for a few years now, and am more than satisfied with the service, pricing and communication.
There's no fluffy wording, the site is easy to manage and the images are clear.
Keep up the good standards Syed Vintage, it's a revolving door this trade and you're always 'on point' with styles.
Massive thanks.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm very satisfied with the customer…

I'm very satisfied with the customer services and their products are amazing, I have been a regular customer since 2 years and I would love to continue buying products from them. I always received my order on time without any hassle. We hope to work together in future.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service. 10/10

Very great quality clothes for amazing prices. Customer service is excellent as they reply very frequently and will let you know if any orders will be delayed so you don’t have to chase things up. Best wholesale provider I’ve used within the UK. Great stuff!

11 February 2026
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

Rated 1 out of 5 stars

False Advertising, Huge Loss – Avoid This Company

I ordered what was advertised as a “Super Cream Unsorted Untouched USA 400kg Golden Branded Bale” costing almost £3,000. The description promised “majority branded”, grade A premium USA vintage, including Nike, Carhartt, Patagonia, The North Face, Polo, Adidas, Tommy Hilfiger, etc. It was advertised as unsorted, untouched, “cream” stock implying genuine high-value vintage.

What arrived was nothing like advertised.

The bales delivered were labelled “Premium Mix Vintage 40kg” a completely different product and grade. The contents were overwhelmingly low-value, bulk-store rejects: Columbia, Jack Wolfskin (a German brand, not American), generic fleece, unbranded items, fake pieces, cheap modern garments, and even Christmas jumpers from Asda. Only a handful of branded pieces, far from the “majority branded” claim. This was not “cream,” not “majority branded,” not USA-focused, and not grade A.

We estimated the resale value at ~£1,400, less than half of what we paid.

When I contacted the seller, the contradictions were astonishing. They insisted the bales were “unsorted and untouched,” yet in writing they confirmed:

“We asked our supplier about the brands, he told our team that he sent mixed branded items with Polo and Tommy.”
“The supplier has a list of the items he added to this bale.”

You cannot have a “list of items he added” and call the bale unsorted and untouched. That is misrepresentation.

Instead of acknowledging the issue, they initially hid behind a “non-returnable, non-refundable” policy. For anyone reading: under UK law (Consumer Rights Act 2015), sellers cannot refuse a refund when goods are not as described. A “no refunds” disclaimer does not override legislation.

Only after significant pressure and quoting consumer law did they finally agree to accept the return. Even then, the burden was placed entirely on me, repacking 400kg, sourcing pallets, wrapping the load, and filming proof. At every stage, their communication was defensive and dismissive instead of professional and solution-focused.

This purchase cost me:
• £3,000 tied up for weeks
• ~£1,400+ lost projected value
• Days of lost work
• Transport, materials, time and labour
• Significant stress and disruption

This wasn’t a case of a few bad pieces. The entire shipment fundamentally did not match the description: wrong grade, wrong mix, wrong quality, wrong branding focus. Bales from genuine reputable suppliers do not look like this.

If you run a resale business especially reselling vintage you rely on trust, transparency, and consistency from suppliers. This experience severely disrupted my operations and nearly derailed my inventory plan.

Misleading advertising, products not as described, contradictory communication, refusal to honour consumer rights until pushed, and extremely poor customer service. This experience has cost me time, money, motivation, and confidence in wholesale vintage suppliers.

I strongly advise others to avoid this company and source from reputable suppliers. My hope in leaving this review is to prevent another reseller, especially a small business, from going through the same expensive, exhausting and demoralising ordeal.

If you value your money and business, stay away.

24 October 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Hello CUstomer

We did try to resolve all the problems you had, we even paid for return cost for you, and fully refunded you even though this bale is non-refundable but we understand that you were not satisfied and we proposed you the solutions and offers from the first day of your email but you refused and then we discussed with team about return and refund and we agreed on that and you should know that bale is unsorted so there can be mixed items with branded and unbranded and no guarantee about the ratio of specific brands in it as we already mentioned in the description.
I always find it strange when people go straight to reviews even if its sorted, good business works both ways, yes sometimes we make mistakes but we always fix them when contacted,
SVG is a huge company & we have been wholesaling for over 10 years and in those 10 years we have grown to the biggest in the UK and Europe and a very highly respected & heavily used in the industry company

Rated 1 out of 5 stars

Order cancelled still sent…

Order hadn't sent for a month contacted them to cancel order they emailed saying they would refund no sign of money 14 days later still no money asked again for refund t-shirts than sent, but had told them we wanted refund sent back order still no refunt went to chargeback and they proved that they were sent. Having.been emails syed as below and currently will gladly remove once refund is recieved.

24 August 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Hello CUstomer

We did try to resolve all the problems you had, we refunded you already but on the same time you claimed it with your bank and bank hold your payment and its taking time to receive your refund. We already emailed you about this but not getting response from you. hence you just went ahead and left the review.

anyway we still are happy to resolve any issues you , kindly respond to us on help@syedvintage.co.uk and we are happy to proceed further

best regards

Rated 5 out of 5 stars

Best Wholesaler

So overall 100% a 5 stars been ordering from here for around 7 months or so I always click and collect so I am not waiting ages and usually ready quite fast

I have had the odd bale where it isn't the best but that's expected when your ordering from wholesale but recently over the past 2 month I've had top quality items. I've tried probably every wholesale there is and by far Syed Vintage is the best wholesaler in my opinion should definitely be rated 5 stars on here

Communication is always great and always reply same day to my messages

10 October 2025
Unprompted review
Rated 2 out of 5 stars

Not what you expect

Honest review: Don't expect to make much profit with these clothes. I thought about setting up a second-hand clothing business, but with the clothes I got from Syed, I'm not going to make any profit. Many unknown brands and unusual sizes. In addition, the reworked clothes are made from (partly) new fabrics and the logos are FAKE, as is the case with the Carhartt reworked/stock lot jackets, trousers and hats. This is a disgrace for a company that seems to promote sustainability.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

I had one of the worst experiences I…

I had one of the worst experiences I have ever had with a company. I waited four long months for my order, yet they never delivered 20 of the T-shirts I paid for. After this unacceptable delay, I decided to return part of the order in the hope of at least recovering some of my money. Unfortunately, once they received the return, all communication suddenly stopped.

As a result, I have now lost over four months of waiting, €350, and the 20 missing T-shirts that were never shipped. The lack of professionalism, transparency, and responsibility is shocking. Instead of solving the issue, they completely ignored my attempts to reach them, leaving me with financial loss and wasted time.

In my opinion, this company operates in a highly dishonest way, and I would strongly warn others against doing business with them. Based on my experience, they are the biggest scammers in this industry

18 August 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Hello CUstomer

We did try to resolve all the problems you had, we do offer full return and refund policy, we even paid for return cost for you, but for further conversation we noted that emails has not been delivered to you due to technical issues from your side, we did try to called you many times and tried to contact on whatsapp but we are not getting response from you and we also sent your remaining order hence you just went ahead and left the review.

anyway we still are happy to resolve any issues you , kindly respond to us on whatsapp and we are happy to proceed further

best regards

Rated 5 out of 5 stars

Probelm resolved - Order #26539

I ordered a “mixed lot” of two types of items. i was not happy with the proportion of each items in the bale, after some exchanges with the customer service we agreed on a partial refund, the issue is fully resolved.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

6 MONTH FOR 1 ORDER AND NO RESPONSE

Its been now 6 month that i have been waiting for my order and i get no answer when i ask about. Its a no must i advise you to Not concidere buying on this website cause their not professional.

23 June 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

First of All , We do not find any order with this name , we are trying to contact you but could not get any information, could you please email us on "help@syedvintage.co.uk" with your order number or tell us the contact details so we can find you and contact you and resolve any problem you have
hope that should resolve this query for you

Best regards

Syed Vintage Group

Rated 5 out of 5 stars

My 5th order and made some more

My 5th order and made some more. Really happy with the price they offer for quality. I usually keep my budget low and expect huge profit and I found the perfect wholesaler. I have tried lots of wholesalers where the price is low but if something goes wrong they will ghost you. And had no issue with syed. Will stick with them for constant supply of my inventory

15 May 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

Rated 3 out of 5 stars

Okay experience but needs some improvement

Overall I think this company has good intentions and do a good job to a certain level but there are certain things they need to change in order to make things clearer and give the customer a better experience.
Good Points
Firstly I think there prices are very competitive compared to other companies that provide a similar service.
Secondly they did a good job with initial communication.
Third the items are of good sellable quality.
Things to improve
First- Communication beyond initial confirmation of order needs to be improved- There was a stock issue with my order but I was not made aware of this until I followed up with them after the companies promised delivery window. I had to follow up with them twice to get this information.
Secondly- When I got replies to my emails it was often followed by "I will get back to you shortly" and I was often not got back too unless I emailed first asking for another update.
Third- Website needs to be clearer so you can have a look at what is currently in stock and what is incoming stock. One section needs to be if you are buying to get stuff as soon as and then have a separate section for stuff that is coming in the future that people can pre-order, this would make everything easier to navigate.

Overall I think this company tries hard to do the right by their customers but there are somethings that need to be improved such as communication and the time it takes to solve issues and making the website clearer and easier to navigate. It took 3 weeks from order date to me receiving the items which had to be changed as there was a 'stock issue'. I do appreciate that to help make up for the issues I did have they sent some extra items as compensation and once the issues were solved I received my order the next day.
I would potentially use this company again in hope that things would be better second time round but not something I would rush into.

22 April 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

Rated 5 out of 5 stars

carhartt pants are good

got some carhartt pant from syed for a good price ; very qualitative, sold them the day i posted them

28 April 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

Rated 5 out of 5 stars

Amazing company!!!

Amazing company, great items and arrived within 2 weeks of ordering. They always add a few extra items, everything is clean and in Grade A/B condition with clear description of what to expect in the bundles! Thanks for your great work!! 🌟 5/5

26 April 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

Rated 4 out of 5 stars

Great

Great, although the numerous delays, the wait was worth it. Thanks team.

21 April 2025
Unprompted review
Syedvintage logo

Reply from Syedvintage

Thank you for your kind words! We really appreciate you and love that we can continue working together.

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