Sydtrafik Reviews 

396
TrustScore 1.5 out of 5

1.5

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Company details

  1. Transportation Service

Information provided by various external sources

Sydtrafik er det fælleskommunale trafikselskab i den jyske del af Region Syddanmark. Vi står for den regionale bustrafik i blå busser og bybuskørsel i gule busser. Sydtrafik driver Vestbanen fra Varde til Nr. Nebel, og kører Flextrafik, som er behovsstyret kollektiv trafik med mindre vogne.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

396 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.5

All reviews

(396)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service and very unfriendly attitude towards customers.

The system is confusing and poorly designed, and instead of helping, support just blames the customer and refuses to take any responsibility. Very disappointing experience, especially considering how expensive everything already is.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Sydtrafik

Vejle, Bus 4, fra Skelvangen 46A til Vejle trafikcenter.

Just impolite and careless driver.

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Nearly ran us over leaving as we tried to board

My children and I tried to take the #43 bus from Legoland to the airport at 5:07pm today. We tried to approach the driver to see if we could pay. He opened the rear door but then sped off as we were still standing right next to the bus and attempting to board. People on the bus looked horrified and we were lucky not to have been injured. The one helpful driver we had in no way makes up for this extremely dangerous and unprofessional behavior.

5 June 2022
Unprompted review
Rated 5 out of 5 stars

Lovely Gentleman Driver

I arrived at Billund airport dying for a pee. I got off the 944X and off I went.
Shortly after I realised in my haste I’d left my luggage in the hold.
I had resigned myself to contacting the bus company and getting my stuff back in 2 weeks when I’d be back.
15 minutes had passed and I glanced outside the airport window. There was the bus - the lovely driver had realised and turned around. What an absolute gentleman! You deserve a pay rise!
27/05/2021 944X driver arriving at the airport at 15:15. 😀😀😀🙌🙌🙌

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Not recommended!

Never on Time, absolutely incompetent crew, cannot pay by card in many buses. Looks like ex-soviet company that stayed mentally in 1950's. Truly not recommended

26 October 2019
Unprompted review
Rated 1 out of 5 stars

Terrible service and operation...

Nearly always late from the start, super bad connections with trains- leaving 2 minutes between the bus departure and the train arrival making it impossible to make it. No buses going to Sønderborg train station and Sønderborg airport. No buses going to Flensburg train station.. The buses change minutes of arrival every time (20:15, 21:20, 22:35). Why so much torture, we just want to use your services???

24 October 2016
Unprompted review
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