Swytch Reviews 

761
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the extremely helpful support team, noting that staff members respond quickly and guide users smoothly through setting up virtual numbers and porting processes. People frequently mention how intuitive and easy the mobile app is to install and use while living or traveling abroad. Some reviewers were happy with the clear call quality and the reliable messaging functionality maintained while staying abroad. Consumers also noted that keeping their existing phone numbers successfully avoided the enormous headache of updating contact details. Users regularly highlight that the straightforward transition process takes only a couple of days to complete efficiently.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient support and seamless porting.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the responsive and helpful... See more

Staff

Customers had positive experiences with staff, highlighting the prompt, efficient, and friendly support they... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the setup process is... See more

Response time

Reviewers highlight positive aspects of response time, expressing great satisfaction with the swift and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really recommend Swytch for my personal use, which was to give me access to my texts (via their app) and hold my number for a 3 year trip away from the UK. If not, I'd have had to set up a new Whats... See more

Rated 5 out of 5 stars

For us 60 something year olds who think we are (but are not) tech savvy, Simon has been brilliant. He has been so quick to respond in a simple jargon free manner. I would absolutely recommend you co... See more

Rated 5 out of 5 stars

Moved to Cyprus recently and really needed to keep my UK number for banking and 2FA. Simon from the support team was brilliant - he actually spotted a potential issue with my login before I even did... See more

Company replied

Rated 5 out of 5 stars

Swytch was a life saver for me when I moved to Switzerland. I needed to keep my UK number working and no-one of the standard network provider could actually work in Switzerland, unless you pay an incr... See more

Company replied


Company details

  1. Mobile Network Operator

Written by the company

Swytch provides the ultimate business communications solution with virtual numbers for your team’s personal mobile devices. Say goodbye to the work phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

761 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(761)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Don't hesitate - make the switch to Swytch!

How refreshing to find a provider that was able to solve my problem without fuss and without needing my grandmother's inside leg measurements to set up an account! My UK mobile number was no longer working abroad and I was told I would have to return to the UK to get it fixed - a bit extreme! I did some research for an E-Sim solution and after failing to get support from the likes of EE and Vodafone, I came across recommendations for Swytch and I'm so glad I did. Simon was so helpful - the whole process was easy, efficient and now costs me half what I was paying with my previous provider. Make the switch to Swytch - you won't regret it!

2 April 2026
Unprompted review
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Reply from Swytch

Thank you for your generous review, so pleased we can help you.

Rated 5 out of 5 stars

A good, reasonably priced service

The Swytch mobile service is a very efficient service and extremely cheap. It has helped us massively in our business. We used both the mobile number and the static number. Both work every time. The support is very quick too.

7 April 2026
Unprompted review
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Reply from Swytch

Many thanks for your review, so pleased we can help your business. Thank you.

Rated 5 out of 5 stars

Extremely response customer service

Extremely response customer service! I ported my UK number to this service with the PAC code and it was a very easy process.

31 March 2026
Unprompted review
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Reply from Swytch

Thank you for your 5 star review.

Rated 5 out of 5 stars

Good for living abroad

This was perfect while I was living abroad — I could keep my UK phone number and receive 2FA messages. I never used it to make phone calls, but the messaging service worked very well.

30 March 2026
Unprompted review
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Reply from Swytch

So pleased we could help you maintain your UK number whilst abroad. Thank you.

Rated 5 out of 5 stars

Highly recommended

Great experience with Swytch—easy setup, reliable service, and very convenient to use. Customer support was helpful too. Highly recommended!

25 March 2026
Unprompted review
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Reply from Swytch

Thank you for your recommendation and review.

Rated 5 out of 5 stars

First class around.

First class around. It is a seamless, simple and cost effective way for any U.K. expat to keep in phone contact with their homeland.
I thoroughly recommend.

17 March 2026
Unprompted review
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Reply from Swytch

"I thoroughly recommend." ... thank you.

Rated 5 out of 5 stars

Transferred my UK mobile number…

Transferred my UK mobile number to Swytch through the friendly exchanges with Simon from their support team. He also answered all my questions along the way. Been using the app for some weeks now and not had any issues with taking calls or receiving messages from a different country since my UK number was fully ported over. Thanks Swytch!

16 March 2026
Unprompted review
Swytch logo

Reply from Swytch

So pleased we can help you keep your UK number. Many thanks.

Rated 5 out of 5 stars

Very good service

Moving to Swytch was very straightforward with all the information I needed available. Simon also responded to my emails promptly and helped me to transfer my number as quickly as possible.

6 March 2026
Unprompted review
Swytch logo

Reply from Swytch

Thank you for your 5 star review.

Rated 5 out of 5 stars

Quick and friendly communication

Quick and friendly communication. Really made sure we had everything sorted. Couldn’t praise the company enough, especially their representative Simon who we worked with. Would definitely recommend!

12 March 2026
Unprompted review
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Reply from Swytch

Thank you for your kind words.

Rated 5 out of 5 stars

A well run and economic service

A well run and economic service. Support from the team was good when needed.

Saved me a lot of money on calls back to the UK.

11 March 2026
Unprompted review
Swytch logo

Reply from Swytch

So pleased we can help you save money whilst abroad. Thank you.

Rated 5 out of 5 stars

Excellent service

It has provided us with a very convenient and affordable means of communication whilst abroad. Simon is extremely proactive and responds quickly and thoroughly whenever I’ve had any queries. The level of customer service far exceeded that of a larger company as Swytch clearly care about getting it right.

6 March 2026
Unprompted review
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Reply from Swytch

We really appreciate your time to review, thank you.

Rated 5 out of 5 stars

everything as promised

Very quick response during setup. Everything went smoothly and I’m satisfied with the functionality. Would recommend.

26 February 2026
Unprompted review
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Reply from Swytch

Thank you for your recommendation.

Rated 5 out of 5 stars

Super slick process from the start.

Super slick process from the start.
After setting up a new account online which took just a few minutes, downloaded the app from the playstore and made a test call. All was working immediately 👍
Obtained a PAC code from my provider and fired an email to Swytch support with the details. In a little over 24 hours I was receiving calls on my existing number.
Great service and excellent communications from Simon at support throughout.
Thank you.

26 February 2026
Unprompted review
Swytch logo

Reply from Swytch

So pleased we can help you keep your UK number. Many thanks.

Rated 5 out of 5 stars

I needed to keep my English number…

I needed to keep my English number after moving to Spain, and it seemed impossible without getting charges of unfair usage from English operators. This has been a great find, and Simon was super attentive throughout the whole process.

26 February 2026
Unprompted review
Swytch logo

Reply from Swytch

Thank you for your 5 star review.

Rated 5 out of 5 stars

Exceptional customer service

I have just signed up with Swytch and the customer service was exceptional. Not being technically minded, I had made a mistake when downloading the app, but the guys from Swytch realised this and rectified my error. Very helpful and kept me informed throughout the whole changeover as I wanted to keep my UK number, only took a couple of days. Would highly recommended this company,

14 February 2026
Unprompted review
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Reply from Swytch

Thank you for your kind words.

Rated 5 out of 5 stars

Swytch was a life saver for me

Swytch was a life saver for me when I moved to Switzerland. I needed to keep my UK number working and no-one of the standard network provider could actually work in Switzerland, unless you pay an incredible amount of money. Yes, connectivity over VPN isn't the best, but still good enough to receive SMS and manage a few calls. Plus any time I need help, their customer service and mainly Simon, was fantastic, quick to reply and always able to help. Definitely recommend

4 February 2026
Unprompted review
Swytch logo

Reply from Swytch

Thank you kindly for your recommendation.

Rated 5 out of 5 stars

Great customer service

Great customer service, from the account opening to porting my number, it was fast and effortless. The product itself is a great as I needed to keep my phone number while working abroad. Receiving calls is good but most importantly I am amble to receive text messages from various apps the same way I used to before.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Super smooth

Super smooth, very helpful customer service. Would recommend!

28 January 2026
Unprompted review
Swytch logo

Reply from Swytch

Thank you for your recommendation.

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