Kenny was excellent, he helped us set up the whole menu. Went above and beyond to ensure the new kiosks were up and running correctly and gave full training to the team. Would highly recommend Kenny a... See more
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Great training and really helpful to all the staff that attended, the system itself is brilliant - we looked around and this really delivers. Thank you Raimonda & Akib for all your help, really go... See more
Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and bey... See more
Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who... See more
Company details
Written by the company
The SWOOPOS mobile point-of-sale system, which cover Epos, Self service Kiosks, Mobile ordering, handheld epos, multiple payment integrations and so much more. Built-in features like reservation, Intuitive inventory and staff management. Insightful customer data and analytics. Powerful mobile marketing. Integrated to just eat, Deliveroo, Uber Eats and Xero.
Contact info
28 Cleveland street, WV1 3HT, Wolverhampton, United Kingdom
- 0121 368 8300
- support@swoopos.com
- www.swoopos.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very useful system
Great experience with this EPOS company. Akib did an excellent job installing our kiosk—he was professional, efficient, and explained everything clearly. Raimonda was also very helpful and made sure to check in with us as a new customer, which was really appreciated.
Really happy with the service and would definitely recommend!
First class service
Kenny was excellent, he helped us set up the whole menu. Went above and beyond to ensure the new kiosks were up and running correctly and gave full training to the team. Would highly recommend Kenny and the swoopos team!
Great training and really helpful to…
Great training and really helpful to all the staff that attended, the system itself is brilliant - we looked around and this really delivers.
Thank you Raimonda & Akib for all your help, really good service.
Akib met all my expectations.
Akib met all my expectations.
He is friendly, kind and very attentive.
He took the time to answer all my questions and most importantly, solved my problems.
I’m very satisfied with the service.
Akib was very friendly and helpful…
Akib was very friendly and helpful showing us everything on the swoopos website. He was very attentive and helped us with any questions we had and double checking we understood everything that was relevant for us.
Setup Kiosk
Akib did an amazing job setting up our self service kiosk at my business. Highly recommended
Not great software
The only great experience I had is with both Hashim and Andreea.
But, the worst software I ever worked with.
Thank you Andrea for again being so…
Thank you Andrea for again being so efficient and professional. I again through a last minute request your way & without complaint or agitation you went above and beyond to help me! I am honestly so grateful! You’re an asset to your team and I am lucky to have you as my point of contact!
Very thorough and detailed
Very thorough and detailed.
Very helpful and full support to get issues fixed. Knowledgeable on all the software and hardware installed .

Reply from Swoopos - Epos. Payments. Orders
Absolutely outstanding performance
Absolutely outstanding performance
Very polite and patience was next to none
We where waiting on stay for over a hour and they stayed to show all staff how to use the till...
Two great guys definitely recommend there service
Thanks guys

Reply from Swoopos - Epos. Payments. Orders
Exellent service from Akib
Exellent service from Akib
Went above and beyond to help us feel at ease , never left without us fully understanding everything
Highly recommended genuinely a lovely guy
A*****

Reply from Swoopos - Epos. Payments. Orders
Akid had been on site all morning…
Akid had been on site all morning setting up our new till system and he has been amazing. Any issues we have had he has rectified very quickly and explained everything.
The software itself is the best ones we have used and is really user friendly even the techno phobes have found it easy. I highly recommend them.

Reply from Swoopos - Epos. Payments. Orders
Customer service
We are new to Swoopos and have been leaning on Akib for support quite a lot. He has been so helpful and patient with us as we get set up. Great customer service!

Reply from Swoopos - Epos. Payments. Orders
Amazing customer service!
Akib Afsar Was amazing, he fixed our problems at whatever time suited us! He was able to get to the route of the problem, and even followed up with us to double check everything was running smoothly!!!
Akib came on site to help with the new…
Akib came on site to help with the new handsets and was brilliant explained everything and patience of a saint :)
Akib has amazing job today he's been at…
Akib has amazing job today he's been at our pub today to totally reset up our till system which wasn't an easy let me tell you.
Akib has gone way out of his way to…
Akib has gone way out of his way to make sure we were back up and running as quickly as possible. Thank you buddy
Akib came on site and did our set up
Akib came on site and did our set up, he took his time with us and made sure we know how the system works even gave us little tests to make sure were independent working with the system and confident which is great and rare to see someone give a lot of their time and be passionate about what they do overall great service and Akib is very helpful and an asset to Swoopos
10/10 service
Had Akib come in and show me the installation of the software and really put his time to train myself and my team. Really enjoyed his willingness to help us to feel comfortable and not many people would really do that. AKIB ACTUALLY HAS THE PERFECT ATTITUDE IN A PROFESSIONAL SETTINGS TO DELIVER A PERFWCT SERVICE. this man needs a raise.
Great product and service
Great till products. Easy to operate and good ongoing support
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