While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Had to open a dispute with PayPal for them to send my item, unfortunately ordered from them twice before seeing the reviews. Still awaiting the second order despite placing that on the 19th July. No... See more

Rated 1 out of 5 stars

Should be a no star option. They have taken my money but not sent any sort of order confirmation have tried contacting them twice using the online form with no reply. Basically just been robbed by the... See more

Rated 2 out of 5 stars

So difficult to apply, a lot of the decals needed teasing from the clear sheet with a fine pointed knife which was only achieved by by separating each line of text. The finished job looked ok but the... See more

Rated 1 out of 5 stars

I've rated this 1 only because 0 isn't available, and I wish I'd checked on Trust Pilot before ordering. My experience echoes so many reviews on here - my order didn't arrive, emailed SWCreations t... See more

Company details

  1. Decoration and Interior Design Store
  2. Wallpaper Store

Information provided by various external sources

SWCreations design and make a huge range of wall stickers and decals for every room of the house. With a custom design service for any wall quote you need.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(139)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

After waiting over 2 months for my…

After waiting over 2 months for my delivery, when I paid for fast track, should have only taken days, and zero response to emails!
My order finally arrived it looked like how I wanted, but they were very tricky to peel off, took longer to peel off the back than to stick down!!
Happy with my end result, but im glad I got the smallest ones and not a large one or I would have gone mad trying to do it. Spent more time peeling off than anything else!
If you have patience, then it's worth it.

18 August 2020
Unprompted review
Rated 2 out of 5 stars

So difficult to apply

So difficult to apply, a lot of the decals needed teasing from the clear sheet with a fine pointed knife which was only achieved by by separating each line of text. The finished job looked ok but the frustration of doing the job did'nt justify the effort. I carried out then instructions to the letter.

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Poor product

Poor product, don’t waste your time, total rubbish!! Don’t buy from this site.

11 August 2020
Unprompted review
Rated 1 out of 5 stars

No item, no response and no refund!

Ordered product at the end of May, still no sign of my order.
I have contacted them numerous times and have requested a refund twice now but have had no response. Appalling customer service. Do not buy from this website!

10 July 2020
Unprompted review
Rated 4 out of 5 stars

4 week delivery and no response to email but great product!

Ordered on 27th May and waited 3 weeks for it (the estimate was 10 days). I e mailed them after 3 weeks and got an automated reply that orders were taking longer than usual due to Covid and they were taking longer than usual to reply to e mails as they are focusing on getting orders out. I read the reviews here and started to get worried! Anyway, no response to my e mail from anyone but on 26th May I got a 'your order had shipped' notification and I recieved my order today - next day!
The product is lovely, easy to apply and looks great, I'm very happy with it! Giving them 4 stars due to the lack of communication and no response to my e mail, but I love the product :-)
There is still hope for those who have been waiting a while i guess.....

27 June 2020
Unprompted review
Rated 1 out of 5 stars

Unhappy customer

My husband ordered wall stickers from this company on the 16th May and we have still not recieved them. We have tried to contact them on email a few times and just had an automated response no one has actually tried to contact us to let us know where our items are that we have paid for. Not good enough if you ask me, they take the money but nearly a month later we have still not received anything. First time we have ordered through this company and not a good start!! There may be a worldwide pandemic but you should atleast let you’re customers when the item is going to be delivered and the only way I am able to contact you is through review as there is no contact number and emails are just being ignored by yourselves.

12 June 2020
Unprompted review
Rated 1 out of 5 stars

Mistakes were made...

Should have looked this company in advance - paying for it now.

Paid for an item two weeks ago, replied to email which advised long delivery times (first time it was shown to me in my user journey) and said if you wanted for a specific time to respond.

Twice i've responded and another time filled out Contact Us on the website - no response at all.

I paid £5 delivery, first class and I've heard and seen nothing. Granted corona virus is making times more difficult but the lack of communication leaves me feeling this has been a scam.

26 May 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from this site.

Do not buy from this site.. they are the same company as smartywalls. Bought a sticker from swcreations. Shows on bank statement as smartywalls. Sticker never showed up.. no phone number on the site. No response to emails. They ignored me on facebook and even posted new stuff on facebook.. complete scam.. contacted bank to get refund.. pure scam

After writing this review and blasting there facebook page they removed me from there facebook page and blocked me from sending messages through messenger. Sent me a email saying they refunded me and cancelled the order at my request (which I didn't ask to be canceled) no response to the facebook messages. Just someone at the other end trying to scam people. Don't buy anything from this company.. it's fake and a scam. Look at the reviews from smartywalls, same company.

15 February 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look