Swanson Vitamins Reviews 

46,294
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products and find the prices very reasonable. Many people appreciate the ease of the ordering process and the positive user experience, noting the website's user-friendly nature and features like saving favorites or revisiting past orders. However, some customers also noted issues with order fulfillment, experiencing significant delays or not receiving their purchases. A few people reported problems with unexpected shipping charges despite free shipping criteria, and some found the website difficult to navigate or encountered technical glitches during ordering.

What people talk about most

Product

Clients share positive opinions on product quality, with many trusting the brand for its effectiveness and... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers consistently note positive experiences with price, often highlighting affordable and reasonable... See more

Website

Reviewers highlight ambiguous aspects of the website, with many customers finding it easy to use, navigate,... See more

User experience

Customers generally report positive experiences with the user experience, highlighting an easy-to-use website... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the products. Have used for several years. The Website was a bit "wonky" this time. My order was over $200. At $50, free shipping applies. The system indicated I would get free shipping and whe... See more

Rated 4 out of 5 stars

I like the variety of options, though finding what I want can be time consuming. I like the prices. One thing I would change is to have the option to buy different supplements containing the same nu... See more

Rated 4 out of 5 stars

Great products. I just wish they would bring back free shipping without having to purchase so many items. For example, I only need one product but the shipping is so high for that one product and some... See more

Rated 4 out of 5 stars

Was easy to find what I needed. Order was submitted easily. In the past there's been issues with that. Took quite awhile to arrive (2 weeks from ordering) but Swanson can't be held responsible for... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Food Products Supplier

About Swanson Vitamins

Written by the company

Swanson’s History

Swanson Vitamins first started offering quality supplements in 1969 in Fargo, North Dakota, as a way to help others enjoy their favorite activities longer with simple, science-backed ingredients like vitamin E—one of its first products. Today Swanson is still in Fargo, although the company is privately held by Swander Pace Capital. But that hasn’t changed its commitment to customer service or long tradition of offering innovative and beneficial supplements designed to help everyone reach their health goals.

Swanson’s Mission

After more than five decades of serving its customers, Swanson remains committed to its mission of delivering world-class vitamins and supplements with uncompromising integrity. With in-house experts meticulously sourcing ingredients and developing science-backed formulas held to the highest quality standards, each product earns trust from health seekers from all around the world.

Swanson’s Reputation

Swanson is raising the universal standard for integrity in vitamins and supplements. From concept to capsule Swanson employs the strictest standards of purity and potency, putting its customers first by gathering honest reviews and implementing feedback from Trustpilot and other independent organizations to ensure the highest quality and best value in health and nutrition supplements.

Long before being mandated by the Food and Drug Administration (FDA), Swanson adhered to Good Manufacturing Practices (GMP) guidelines, earning registration as a GMP Facility by NSF International, the world’s leading authority on standards development and public safety.

Swanson’s reputation also includes community involvement, something which has been a large part of the company’s mission since its beginning. Swanson supports local and national charities through its Swanson Cares initiatives and works to better support healthier lives within its community by promoting a variety of enriching causes.

Swanson’s Offerings

Swanson offers a vast assortment of nutritional supplements, self-care products and even healthy items for home and pantry, all with a focus on quality and value. Science-backed ingredients expertly crafted and formulated to deliver the best benefits for body, mind and home are at the core of the Swanson lineup of products. These products are available in an array of specialty formulations, taking into consideration dietary and individual needs so that wellness can become a goal achievable by everybody. After all, vibrant health is a journey—on which Swanson is proud to support its customers every step of the way!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.3

All reviews

(46,294)

5,517 reviews in the last 12 months

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Rated 1 out of 5 stars

For decades you did a great job

For decades you did a great job: great products, easy to use web site.
Lately, I have been unable to order from you because the web site is down every time I go on to order. It just doesn’t work. My last order was a real lucky break when it worked the day I tried.
This morning I tried to place the order 20-30 times. No way. I finally went over to Amazon and placed an order for exactly what I tried to get from you.
I will be using Amazon from now on because your web site is far too frustrating and it’s been going on several months, maybe a year.

24 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I apologize for the experience you had with our website. Your feedback has been shared with our team for review. This will help us make improvements going forward!

Our Customer Care team is happy to assist with placing an order and can be reached at 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, central time.

Please watch for a follow-up email with more information and solutions!

Take care,

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

Still haven’t received most of my order…

Still haven’t received most of my order and I e emailed twice asking where it is no response

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I sincerely apologize for the concern regarding the delivery of your order! Our team is working to respond as soon as possible, and your feedback has been shared for review.

Please watch for a follow-up with more information on your order!

Take care,

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

I ordered on the 04/25/2026 and still I…

I ordered on the 04/25/2026 and still I have not received this order, I don't think I will order in the future.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the delivery experience with your order! I know it can be frustrating when there are delays. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 3 out of 5 stars

Ordering is very easy and there is a…

Ordering is very easy and there is a great selection of things, but I don't know why it takes so so so long to ship and receive the products I order.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and assistance will be provided.

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order and a solution!

Take care!

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

My order was placed on 4/27 and to this…

My order was placed on 4/27 and to this day 5/12/26, I haven't receive my order or an update as to when to expect it. With that said I am done with Swanson.

Do not share or post my comments. Thanks

26 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Your feedback has been shared with our team.

Please watch for an email follow-up with more information and a solution!

Take care,

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

order is quick to be filled

order is quick to be filled. Swanson's is good to address any problems with shipments, such as a tear in a package of grain recently I had received and Swanson's quickly sent a replacement at no charge. But usually shipments are intact.

27 April 2026
Rated 1 out of 5 stars

WHERE IS IT????

WHERE IS IT????? I NEVER RECEIVED IT!!!!!!

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected.

A solution can certainly be provided! Our Customer Care team can be contacted for assistance with any concern at 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, central time.

Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

Wrong address

Wrong address

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I apologize for the concern! We can certainly work to update the address if needed after the order is placed. Regretfully, if the order has shipped out, the address cannot be updated.

I am glad to see you were assisted by our team and a solution was provided!

Take care,

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Fabulous service, as usual

As usual, received a reminder about my autoship items with enough time to make any needed changes. Of course, the order arrived on time and all items were in excellent condition. I appreciate the Swanson product quality, the variety of products, the convenience of auto ship, and the fair prices plus an autoship discount!

27 April 2026
Rated 1 out of 5 stars

Today is May 11

Today is May 11, 2026 and my order for $250+ of your products has been sitting in Phoenix, AZ (about an hours drive from my home) for over a week now. I contacted your customer service several days ago and they said give it until Monday (that is today). It's after 4 PM my time today and nothing. Same old "its on the way" type message. Time for Swanson to shape up. I am very frustrated. You do have competition. I have been buying from Swanson "for years", and over $800 this year alone.
One frustrated customer in Surprise,AZ

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected.

I am glad you were assisted by our team with a solution! Your feedback has been shared with our team to ensure prompt delivery going forward.

Take care,

Graham D.
Swanson Health Products

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