yyy.com Reviews 

406
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Products ordered and paid for but never delivered. None of my many emails have been answered. Their phone line is dead. It seems the company is no longer operating, yet they continue to accept orders... See more

Rated 1 out of 5 stars

A very disappointing experience! I have chosen to order from Svetila.com expecting a fast delivery. Instead, having waited 3 weeks for the part I had purchased to finally get shipped to me, upon its... See more

Company replied

Rated 1 out of 5 stars

Courteous, but problem was never solved. The new UV bulbs I received did not fit the bulb base. When I told that to "T" in Svetila, his exact email response to me was: "Dear George, Lamp... See more

Company replied

Rated 1 out of 5 stars

used svetila once before and they were fine, so ordered again. on this occasion they took nearly a month to confirm dispatch of goods which never arrived. there was a tracking number on the invoic... See more

Company replied

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1.0

Bad

TrustScore 1 out of 5

406 reviews

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1.0

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(406)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Think they have gone out of business

Had a response within a minute of this review- I'll update once goods have been received.
I'm pretty sure this business is no longer trading.
I've been waiting for an order for a month. I've not heard a thing, I've called everyday but no one answers. I've emailed many times. I have had ZERO response.
They have £200 of my money and I don't have any light bulbs

2 September 2014
Unprompted review
yyy.com logo

Reply from yyy.com

Dear Tim,

you are waiting just 14 days, not a month. We send you email, that the product you order it, is out of stock. We receive it in the end of this week.

Rated 1 out of 5 stars

no delivery, no communication but they have my money

used svetila once before and they were fine, so ordered again. on this occasion they took nearly a month to confirm dispatch of goods which never arrived. there was a tracking number on the invoice which didn't work.

i've sent them 5 emails and had zero response.

AVOID!

10 March 2014
Unprompted review
yyy.com logo

Reply from yyy.com

We send this order on 07.February. Post service is relatively slow (compared with DHL or UPS), but it is secure. All undelivered packages we receive back in approx 1 month. This one we did not receive it.

Rated 5 out of 5 stars

Totally legit

I was worried about ordering light bulbs from an internet company, but Svetila was totally professional - my order was in the mail the same day, and arrived on time. I would definitely use them again.

16 July 2013
Unprompted review
Rated 1 out of 5 stars

slow delivery, bad product

Nothing more to say....

13 July 2013
Unprompted review
yyy.com logo

Reply from yyy.com

Order was delivered in 5 days on 09.May. Until now (2 months), we do not receive any complain or return request from the customer.
The above review is not justified.

Rated 4 out of 5 stars

so good

very nice exprience to buy lighting.Although i buy the wrong things,but the products are so good.

12 July 2013
Unprompted review
Rated 5 out of 5 stars

a++++++++++++++++++++

perfect A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Great service from start to finish, would use again and would recommend to everyone. ++++++++++++++

9 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent speedy completion of order.

The particular product is not readily available in Australia and I was fortunate that I came across the Svetila web site. The products is very reasonably priced compared to Australian suppliers and with the cost of delivery from overseas the globes are still better priced than what can be purchased in Australia.

26 June 2013
Unprompted review
Rated 5 out of 5 stars

Great service - Quick International Delivery!

SVETILA.com is THE place to order state of the art European lighting systems whether available in your country or not! Stocking levels are accurate, prices are competitive and shipping is quick. Slovenia to the US in 6 days by regular post can't be beat.

22 June 2013
Unprompted review
Rated 5 out of 5 stars

Great deal!

I was afraid, that I will receive a broken items, and that I will have lots of paperwork with postal service.
I receive in order i 3 days period in outstanding condition, packed professional,in accordance with all standards, even that the package has less then 1 kg in total weight,

Peter

29 May 2013
Unprompted review
Rated 3 out of 5 stars

lightbulbs ok, took forever though and it's expensive

Only reason why I used them it's because I couldn't find the lightbulbs anywhere else. Otherwise I would have not used them. They charge a fee for using paypal (4%), they charge for a small order (3 euros) and charge for the shipping (9 eur) and it takes forever to get to Spain. And then they spam you constantly so that you review their product on Facebook... even when you do, they don't stop. the review is pointless, they never check their Fb account anyway.

23 May 2013
Unprompted review

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