surveypop.com Reviews 133

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers report significant issues with payment, frequently stating that payouts are delayed, pending for extended periods, or that there are difficulties in receiving them, even after reaching the minimum threshold. People also express frustration with the app and website, noting that surveys often close without payment after completion, or that they are disqualified after answering many questions. Additionally, the response time from support is consistently criticized as being non-existent or very slow when issues arise. However, some customers also noted that they have successfully cashed out multiple times, sometimes instantly, and found the app easy to use with plenty of available surveys and mini-tasks. A few other people also felt that the app was legitimate and offered quick payouts, with some even earning regularly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant delays,... See more

Application

Users describe ambiguous interactions with the app. Some reviewers praise it as a legitimate app, noting they... See more

Website

Customers had ambiguous experiences with the website. While some reviewers found Survey Pop to be a... See more

User experience

Clients share ambiguous opinions on user experience. Some reviewers initially found the app good and easy to... See more

Response time

Reviewers highlight significant dissatisfaction with response times. Customers consistently report receiving... See more

Based on these reviews

Rated 1 out of 5 stars

They refuse to pay out and they never respond to emails. I cashed out $13 and they said they had to approve it. I waited 2 weeks and they never approved it. I contacted them via email and they never r... See more

Rated 1 out of 5 stars

I used this site regularly last summer and had a few good payouts. Fast forward to the last few days and I’m trying to take the surveys again… I’ve attempted 5-10 surveys, all of which said I was unqu... See more

Rated 1 out of 5 stars

I submitted two tickets to Survey Pop on May 15th — Ticket #514134 (login issue) and Ticket #514754 (missing £4 payout). It’s now May 31st, and I’ve had zero response from their support team. T... See more

Rated 1 out of 5 stars

Information/paid survey scam, unpaid surveys, this company should be ashamed of themselves. They steal information, ones time and dedication and don't take any feedback but pretend it doesn't happen.... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

133 reviews

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Rated 1 out of 5 stars

Title: Payment pending since April 6th - Support is ignoring me

I cashed out £4.32 on Monday, April 6th, and was told it would take 1-2 business days. It has now been over 10 days and the status is still "Processing." I have checked my PayPal and nothing from SocialLoop has arrived. I have emailed support multiple times and received zero response. This app was good at first, but now feels like a fraud.

​User ID: Samuel Joseph

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Garbage and keeps getting worse the…

Garbage and keeps getting worse the more they update it. Now you'll do dang near every survey and won't get credited for either. You'll do task they say install and open. You'll do that and get nothing. Scam likely

25 March 2026
Unprompted review
Rated 4 out of 5 stars

It’s a legit app

It’s a legit app, I’ve been paid multiple times while using it with virtual gift cards. However, lately weird messages have been popping up saying surveys were returned and my account is at risk of losing features. Some surveys break and don’t pay when you get to the end, but this has only happened very rarely to me.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

7 days pending my ticket #680324 no…

7 days pending my ticket #680324 no response. I am waiting on $22:12 across survey pop and survey spin . My ID is verified. I have a processing email from last Monday . Support is ghosting me . Please release my funds.For survey spin and survey pop please . # 678194. Thank you.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time

I just joined today and did three surveys in a row and was not given credits for them.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

12th of never site

I am owed £37 buy this company not one payment made to myself their customer service is none existed they claim contact within one day that day must be the 12th of never without a doubt they are scammers and there should be a way of forcing payment what they are doing is surely illegal stay well away from this site or you too will be taken for a ride and spend hours needlsy

16 January 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY JOKE

ABSOLUTELY JOKE. CUSTOMER SERVICE IS NONE EXISTENT. I'VE COMPLETED TASKS BUT NOT RECEIVED ANYTHING. ABSOLUTELY RUBBISH

5 January 2026
Unprompted review
Rated 3 out of 5 stars

I really don't know how to rate this…

I really don't know how to rate this app, but I played it last year and it was a really good app to play. My only concern is that after reading all of the comments, I'm afraid to cash out because they are asking for sensitive information like my ID and they didn't ask for that last year. So I'm not going to give them my information cause it seems like a waste of time according to these comments about them not paying out after you have done enough surveys to cash out. I'm glad that I read all of it comments before I uploaded my ID and I'm done with them and deleting this app.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Info/survey scam SurveyPop

Information/paid survey scam, unpaid surveys, this company should be ashamed of themselves. They steal information, ones time and dedication and don't take any feedback but pretend it doesn't happen. This is the same company that owns Eureka who believe it or not is even more dishonest. The closer you get to payout minimum is when they really start taking the info and shutting the survey down,"closed,"without payment. This should be illegal. Neither eureka nor surveypop change this problem or try to address these issues. Do not upload your ID, any more you should trust them to pay you.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Survey Pop quickest easiest $5 you'll earn!

Your first survey pays $1 in free cash! Afterwards earning with Survey Pop is super easy with lots of fun activities within the app, daily Poll you receive a few cents per day just for participating,
surveys aren't long, plenty of surveys daily, ea survey usually pays between .40-3.00. **I especially like that there are mini task within app to collect a few cents by watching super short videos 5€ & mini surveys for .10 that help you when your almost at the $5 cash out minimum! As well as *check-ins nearby when shopping & I have location share on, I receive 5€ if any check-ins are available in area I'm shopping in.

Survey Pop is a super quick easy paid survey app that allows you to make a quick $5!
I just cashed out this morning, **my fifth cash out, I cash out at ea $5. **ea time I cash out, to start my next $5 quest Survey Pop offers you a $1 survey! (((SWEET)))
Cash out can be per PayPal or a large list of gift cards.
I usually cash out to PayPal & for me it's instant to PayPal.
I downloaded Survey Pop (5) wks ago & have ea wk since earned $5.

To cash out your do need to take a selfie with a picture ID next to your face, takes all but 2 seconds!
Survey Pop 💯 legitimate paid survey site!

30 November 2025
Unprompted review
Rated 1 out of 5 stars

They don't pay and they don't respond to emails.

They refuse to pay out and they never respond to emails. I cashed out $13 and they said they had to approve it. I waited 2 weeks and they never approved it. I contacted them via email and they never responded. I emailed the CEO and they finally responded, asked for my transaction ID, then canceled the pending payout and never responded again. Apple deletes all my negative reviews of them, so use their TrustPilot score, not their app store score!

25 May 2025
Unprompted review
Rated 1 out of 5 stars

Support does not exist.

Downloaded Survey Pop, completed some offers, months went by, and I got a new number. Completed some more offers in the app, and then when I tried to cash out, it wanted to verify through my old phone number. Have seen no way to update in the app. Sent an email over a week ago to support, and sent another email yesterday. I have received no response at all to help me update my number, so I have been unable to cash out.

25 August 2025
Unprompted review
Rated 2 out of 5 stars

Frustrating and Slow — Not Worth the Time


I’ve had SurveyPop downloaded on my phone for several months now. In all that time, I’ve only been able to cash out $6—maybe twice at most. The app is painfully slow to help you reach the payout threshold.

Once, I did have the opportunity to earn $60, but it required completing an extremely long survey that asked me to categorize songs to the appropriate radio stations. This took several hours spread over a few days to finish.

Unfortunately, most of the other surveys are either broken or misleading. They often string you along until near the end, only to screen you out without compensating anything. Overall, it’s a frustrating experience and not worth the time.

23 August 2025
Unprompted review

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