SurnameCrest.com Reviews 

952
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how pleased they are with the stunning quality of the custom family crests, noting that the finished pieces look truly beautiful and make wonderful, personalized gifts for special celebrations. Buyers appreciate the personal touches included with purchases, such as handwritten notes and digital previews sent quickly. People also love the seamless ordering process, explaining that navigating the website and placing requests is remarkably easy and straightforward. Consumers point out the exceptionally fast delivery service and careful packaging, ensuring items arrive safely, while staff members are described as very accommodating.

What people talk about most

Product

Customers report great satisfaction with the product, consistently describing items as beautiful and of... See more

Quality

Users describe positive interactions with quality, noting superb craftsmanship and finished prints that look... See more

Order

Consumers find order experiences to be exceptionally positive, praising the clear, simple, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting swift shipping and... See more

Staff

Clients share positive opinions on staff, highlighting a very prompt and professional service. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Brennan is one of the most patient people I know! We have ordered the wooden plaques previously and weren't sure about the brass crests - we can't be more delighted and they are beautifully fra... See more

Rated 5 out of 5 stars

Beautiful parchment with Family Crests. Unique & personal gift for wedding, christenings or birthdays. Would highly recommend SurnameCrest.com to deal with. Efficient, with fast postage. Thank yo... See more

Rated 5 out of 5 stars

I can honestly say I am so pleased with my coat of arms this is my second time ordering from this company and plan to order more after the holidays they come packaged so nothing is damaged the work... See more

Rated 5 out of 5 stars

My experience has always been good with prompt service. They discontinued the wedding plaque type I’ve purchased before many times though. Went with another style they had. I won’t make a judgement t... See more


Company details

  1. Wedding Service
  2. Decoration and Interior Design Store
  3. Gift Shop

Information provided by various external sources

SurnameCrest.com specialise in personalised gifts where customers can add a name to a product. Main products are Wedding and Wedding Anniversary plaques and prints designed and made in Ireland, and shipped Worldwide,


Contact info

5.0

Excellent

TrustScore 5 out of 5

952 reviews

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Asks customers to review

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5.0

All reviews

(952)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend purchasing a gift from…

Highly recommend purchasing a gift from here you won’t be disappointed. The family crests are beautiful and each come with a handwritten postcard - Eoin certainly goes the extra mile! Bought one as a gift and then had to buy one for my own house, but I’ll be back to purchase more for family in Australia very soon!

3 December 2024
Rated 5 out of 5 stars

Beautiful!

I was genuinely impressed with the quality of the art they sent me. They even included a handwritten thank you note, which is found incredibly classy.

18 November 2024
Rated 5 out of 5 stars

I was looking a specific item but also …

I was looking a specific item but also an Irish company and SurnameCrest had the best options and value for money for what I wanted. Received my item yesterday and it is perfect.
Well handled, packaged beautifully and a lovely thank you note attached.
Will defo use again. It is a beautiful gift for Christmas

29 November 2024
Rated 5 out of 5 stars

A very happy customer

I have just received a ceramic Christmas decoration. I bought it for my Son and soon (next week) to be Daughter in law. Mr & Mrs first Christmas. I am over the moon with it. The site was so easy to use. The package arrived so quick, I ordered it on Friday and it arrived on Tuesday. Beautifully packed and with a hand written Thank you card. Attention to detail second to none. Item was marvelous value for money. I will definitely buy again from the this company .

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Family crests.

Family crests.
I ordered a plaque with 2 crests on it. I sent Eoin a sketch with details & colours. He did an amazing job. The finished plaque is absolutely beautiful & my granddaughter will be thrilled to give it to her parents for Christmas. Noel was so efficient & super helpful. Thank you
Claire

13 November 2024
Rated 5 out of 5 stars

Highly recommend

Prompt and efficient service. Beautifully and well packed. Excellent quality. Highly recommend.

20 October 2024
Rated 5 out of 5 stars

Quick and professional service!

While visiting Ireland, my brother back in Canada let me know he was getting married in two weeks time. I thought I might find a family crest shop nearby, but no luck. I found SurnameCrest on the Internet and immediately ordered a double crest for the bride and groom. I was delighted to receive the finished crest at my home in Canada on September 27, two days before the wedding! The crest is beautiful and the happy couple will love it! Thank you so much for your prompt and professional service! Also appreciate the postcard with a personal message!

12 September 2024

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