I have been ordering supplements from SuperSmart for many years now. They are one, among the very few suppliers of Nutraceutical medicines, whom I trust implicitly. They produce supplements which alig... See more
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I’m really satisfied with SuperSmart. I’ve ordered from them many times, and the products are definitely worth every penny. Their customer service is excellent. They respond very quickly, are alway... See more
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Thanks to the fast shipping and very reasonable prices, I've recommended this to people around me who have knee pain. Wishing you great sales!
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Thank you for producing such important and rare supplements!!! You're the only ones who can provide a solution when it's impossible to find elsewhere!!! Thank you for the quality of your products an... See more
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Company details
Written by the company
Supersmart’s commitments - A wide choice of dietary supplements and vitamins - Products at the cutting edge of medical research - Pharmaceutical grade products at optimal doses and in the most effective forms (see "quality comes first") - Raw materials that correspond to a code of ethics, which respects the environment and prioritises local, eco-friendly economies - Reliable information and advice related to dietary supplements and your health - A constant search for the very best value-for-money - Incremental customer benefits that reward loyalty (see "loyalty scheme") The history of Supersmart A pioneer in the European nutritional supplement market, Supersmart.com is today a major player. The Supersmart.com brand was one of the very first in Europe to market dietary supplements. Since 1992, we have offered a printed, mail-order catalogue, and have made our famous "Smart Drinks" available for sale in pharmacies. In 1996, the Supersmart.com website made its first appearance on the world wide web. Initially, the company imported products from the United States. But we very quickly developed our own formulations and packaging in order to offer our customers even greater value-for-money. Supersmart today Our guiding principles have remained the same for 25 years: to prioritise quality, safety, efficacy and scientific validation. Simple principles which have succeeded in securing the loyalty of an increasing number of customers. To whom we once again offer our sincere thanks! Supersmart.com now produces its own formulations, coordinated by a Doctor of Pharmacy and recognised specialist in nutrition. Selection of raw materials and control of the manufacturing process is managed by an agro-food engineer. Products are packaged in regularly-inspected laboratories that conform to current regulations with whom we work in complete confidence and transparency. The dispatch of products is handled by logistics professionals using the most innovative and effective tools available. We work directly with scientific journalists and translators who are specialists in the field of health. Last but not least, the friendly, cheerful ‘Smarteam’ is here every day to help you in whatever way we can. Please do not hesitate to contact us (see "contact") if you have any technical issues or problems with late orders, adding items to your basket … or any questions at all!
Contact info
BP3015, L1030, Luxembourg, Luxembourg
- +35226495557
- info@supersmart.com
- www.supersmart.com
4.5
Excellent
24K reviews
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Replied to 93% of negative reviews
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Reply from SuperSmart
Bonjour,
Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfait(e).
Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.
Bien cordialement,
L’équipe Supersmart
Everything is great. Keep up
Your product and service is great that's why i ordered again.
15 October 2025
Reply from SuperSmart
Bonjour M. KOSMATOS,
Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfait(e).
Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.
Bien cordialement,
L’équipe Supersmart
Reply from SuperSmart
Hello,
We’re pleased to inform you that your parcel is now available for collection at the pickup point.
📦 Pickup point: GENERAL SHOP
🕓 Opening hours: Until 11pm
🔢 Tracking number: 323200722359985646861037
Please remember to bring an ID and your tracking number when collecting your parcel.
Thank you for your order, and we hope you enjoy your purchase!
Kind regards,
Reply from SuperSmart
Hello Ms. HOLT,
Thank you very much for your positive feedback. We're delighted to hear that you were completely satisfied with your experience with Supersmart.
We remain at your disposal for any questions or support you may need, and we look forward to welcoming you back for your next order.
Sincerely,
The Supersmart Team
Reply from SuperSmart
Hello Ruggero Benedetto,
Thank you very much for your positive feedback.
We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
The service is extremely good
The service is extremely good. Earlier we had to wait for more than a week for the delivery.
The speed has improved. Very happy with all the service.
1 October 2025
Reply from SuperSmart
Hello,
Thank you very much for your kind feedback! We're delighted to hear that you’re happy with our improved delivery speed and service. We’ll continue working hard to provide you with the best experience possible.
Good Quality!
I have purchased several products from Super Smart & always find the supplements very good quality.
29 August 2025
Reply from SuperSmart
Hello ,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
Emma
The Supersmart Team
Reply from SuperSmart
Hello Jean-Michel,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
Immediate service
25 September 2025
Reply from SuperSmart
Bonjour,
Un immense merci pour votre retour 5 étoiles. Votre satisfaction est notre plus belle récompense.
N’hésitez pas à nous recontacter si vous avez la moindre question ou besoin d’assistance.
Belle journée,
L’équipe Supersmart
Tres rapid a repondre
23 September 2025
Reply from SuperSmart
Bonjour Augusto,
Un immense merci pour votre retour 5 étoiles. Votre satisfaction est notre plus belle récompense.
N’hésitez pas à nous recontacter si vous avez la moindre question ou besoin d’assistance.
Belle journée,
— L’équipe Supersmart
very easy to order
very easy to order, and the time for receiving it was very short.
16 September 2025
Reply from SuperSmart
Hello,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
The Supersmart Team
Orders come super fast
Orders come super fast, they have products that can’t be found anywhere else. They are essential for me. Thank you for existing
6 September 2025
Reply from SuperSmart
Hello Ada,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
I am ordering on a regular basis here…
I am ordering on a regular basis here since well over a decade and there was only once a glitch worth mentioning and as soon as customer service was contacted it was taken care of professionally and swiftly - so: zero complaints really.
3 September 2025
Reply from SuperSmart
Hello Christof,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
Everyone should be eligible to the first time discount
Happy enough with the delivery but I knocked 2 stars off because I should have been eligible for the first order discount ( can’t remember if it was 10 or 15%) which was not applicable because of the country I live in.
30 August 2025
Reply from SuperSmart
Hello Alison,
Thank you for sharing your feedback. We understand that not everything was perfect, and we want to do better.
We remain at your disposal to correct anything that didn't meet your expectations.
Sincerely,
The Supersmart Team
Very reliable
Very reliable. Very good communication.
Excellent documentation. Only negative is the website. It’s unnecessary complicated and confusing. Too much of trying to get the customer to buy additional products. Please simplify and make the ordering process easier and faster.
1 September 2025
Reply from SuperSmart
Hello,
Thank you for your 4-star rating. We're pleased that you're generally satisfied with our services.
We remain at your disposal if you have any suggestions, and rest assured, we've taken note of your comments regarding the website.
Sincerely,
The Supersmart Team
Excellent products
30 August 2025
Reply from SuperSmart
Hello Akin O,
Thank you for your very positive feedback. Your satisfaction is our priority, and we are happy to know that you appreciate our products and services.
We hope to continue supporting you in your health and wellness choices for the long term.
With many thanks,
The Supersmart Team
Great Product
22 August 2025
Reply from SuperSmart
Guten Tag,
Vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie mit Ihrer Erfahrung vollkommen zufrieden sind.
Zögern Sie nicht, uns bei Fragen oder Anliegen zu kontaktieren.
Mit freundlichen Grüßen,
Ihr Supersmart-Team
Reply from SuperSmart
Hello Andi,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
Reply from SuperSmart
Hello Michael,
Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your product.
Please don’t hesitate to reach out if you have any questions or need assistance.
Best regards,
— The Supersmart Team
Reply from SuperSmart
Hello Joel,
Thank you for your very positive feedback. Your satisfaction is our priority, and we are happy to know that you appreciate our products and services.
We hope to continue supporting you in your health and wellness choices for the long term.
With many thanks,
The Supersmart Team
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