SuperSmart Reviews 

24,377
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been ordering supplements from SuperSmart for many years now. They are one, among the very few suppliers of Nutraceutical medicines, whom I trust implicitly. They produce supplements which alig... See more

Company replied

Rated 4 out of 5 stars

I’m really satisfied with SuperSmart. I’ve ordered from them many times, and the products are definitely worth every penny. Their customer service is excellent. They respond very quickly, are alway... See more

Company replied

Rated 5 out of 5 stars

Thanks to the fast shipping and very reasonable prices, I've recommended this to people around me who have knee pain. Wishing you great sales!

Company replied

Rated 5 out of 5 stars

I have been ordering their products for years! They are excellent quality. And despite the international shipping, my order allways arrived pretty fast. The loyalty program is very fair, I get great p... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Supersmart’s commitments - A wide choice of dietary supplements and vitamins - Products at the cutting edge of medical research - Pharmaceutical grade products at optimal doses and in the most effective forms (see "quality comes first") - Raw materials that correspond to a code of ethics, which respects the environment and prioritises local, eco-friendly economies - Reliable information and advice related to dietary supplements and your health - A constant search for the very best value-for-money - Incremental customer benefits that reward loyalty (see "loyalty scheme") The history of Supersmart A pioneer in the European nutritional supplement market, Supersmart.com is today a major player. The Supersmart.com brand was one of the very first in Europe to market dietary supplements. Since 1992, we have offered a printed, mail-order catalogue, and have made our famous "Smart Drinks" available for sale in pharmacies. In 1996, the Supersmart.com website made its first appearance on the world wide web. Initially, the company imported products from the United States. But we very quickly developed our own formulations and packaging in order to offer our customers even greater value-for-money. Supersmart today Our guiding principles have remained the same for 25 years: to prioritise quality, safety, efficacy and scientific validation. Simple principles which have succeeded in securing the loyalty of an increasing number of customers. To whom we once again offer our sincere thanks! Supersmart.com now produces its own formulations, coordinated by a Doctor of Pharmacy and recognised specialist in nutrition. Selection of raw materials and control of the manufacturing process is managed by an agro-food engineer. Products are packaged in regularly-inspected laboratories that conform to current regulations with whom we work in complete confidence and transparency. The dispatch of products is handled by logistics professionals using the most innovative and effective tools available. We work directly with scientific journalists and translators who are specialists in the field of health. Last but not least, the friendly, cheerful ‘Smarteam’ is here every day to help you in whatever way we can. Please do not hesitate to contact us (see "contact") if you have any technical issues or problems with late orders, adding items to your basket … or any questions at all!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(24,377)

3,499 reviews in the last 12 months

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Rated 5 out of 5 stars

Just OK

Just OK, ordering from company for many years and being safisfied

16 December 2025
SuperSmart logo

Reply from SuperSmart

Hello Ms. Mae,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Recomendo

Produtos encomendados são recebidos atempadamente e de acordo com o anunciado!
Muito satisfeita!

21 December 2025
SuperSmart logo

Reply from SuperSmart

Olá, Sra. Carla Sofia,

Muito obrigada pelo seu feedback positivo. Ficamos muito felizes por saber que ficou completamente satisfeita com a sua experiência com a Supersmart.

Estamos sempre disponíveis para responder a quaisquer perguntas ou prestar a assistência de que necessitar e esperamos recebê-la novamente no seu próximo pedido.

Atenciosamente,

A Equipa Supersmart

Rated 5 out of 5 stars

Everything is great!

24 December 2025
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Reply from SuperSmart

Hello Jonas,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

The delivery was fast and the product…

The delivery was fast and the product is great

17 January 2026
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Reply from SuperSmart

Hello Mr. SOMMARIVA,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Service Satisfaction

I’m satisfied with the service; it fulfilled what it set out to do.

6 January 2026
SuperSmart logo

Reply from SuperSmart

Hello,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,
The Supersmart Team

Rated 3 out of 5 stars
SuperSmart logo

Reply from SuperSmart

Hello Patrick Barbier,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,
The Supersmart Team

Rated 2 out of 5 stars

No communication about the order number…

No communication about the order number or when to expect my order.
Poor communication, I will be slow to order again.
Caroline

10 January 2026
SuperSmart logo

Reply from SuperSmart

Hello Ms. Kennedy,

We sincerely apologize if you haven't yet received your order.

We are opening an investigation with the carrier immediately and will get back to you within 24 to 48 hours.

Thank you for your understanding.

The Supersmart Team

Rated 5 out of 5 stars

Original product and fast delivery

Original product and fast delivery. I haven't started it yet, but will do soon.

10 January 2026
SuperSmart logo

Reply from SuperSmart

Hello Ms. Vincenza,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Good quality

Good quality. Good service.

14 January 2026
SuperSmart logo

Reply from SuperSmart

Hello Mr. Guzman,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available should you have any questions or need any assistance, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Top!!!!!!!!

8 December 2025
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Reply from SuperSmart

Guten Tag,

Vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie mit Ihrer Erfahrung vollkommen zufrieden sind.

Zögern Sie nicht, uns bei Fragen oder Anliegen zu kontaktieren.

Mit freundlichen Grüßen,

Ihr Supersmart-Team

Rated 5 out of 5 stars

Excellent!

Products are great and delivered fast!

16 March 2025
SuperSmart logo

Reply from SuperSmart

Hello Ms. Pardini,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available should you have any questions or need any assistance, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

From order to receive the product

From order to receive the product, the process is smooth & fast. It’s good to customers.

2 January 2026
SuperSmart logo

Reply from SuperSmart

Hello WONG,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Fast delivery

very quick delivery to italy. product is good.

1 January 2026
SuperSmart logo

Reply from SuperSmart

Hello,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to serving you again on your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Prompt delivry !!👍

3 December 2025
SuperSmart logo

Reply from SuperSmart

Hello Ms. Sweet,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Perfect services

Perfect services, perfect support, great articles about products

2 December 2025
SuperSmart logo

Reply from SuperSmart

Hello,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,

— The Supersmart Team

Rated 5 out of 5 stars

Great experience and effective supplements

I’ve purchased many types of supplements from this company over the course of years to treat a few issues, and I’m satisfied with their quality. After using them consistently for a period of time, I can say they met my expectations and I could feel real health benefits that built up over time. Deliveries are always quick. I recommend this company to anyone looking for high-quality supplements.

1 December 2025
SuperSmart logo

Reply from SuperSmart

Hello Giordano,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Es hat alles gestimmt

Es hat alles gestimmt. Top

1 December 2025
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Reply from SuperSmart

Bonjour Madame Thieme,

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfaite.

Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.

Bien cordialement,

L’équipe Supersmart

Rated 5 out of 5 stars

Quality products

Quality products , efficient and effective customer service. You can’t ask more

23 November 2025
SuperSmart logo

Reply from SuperSmart

Hello,

Thank you very much for your opinion about our service. 

Your satisfaction is our priority.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,

— The Supersmart Team

Rated 5 out of 5 stars

Good quality product and customer service.

So far, I'm liking this product, and the customer service was very good.

16 December 2025
SuperSmart logo

Reply from SuperSmart

Bonjour ELZL,

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfait(e).

Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.

Bien cordialement,

L’équipe Supersmart

Rated 5 out of 5 stars

Great products!

Great products!

High quality supplements. Good customer service (could improve timeliness to respond and delivery times).

7 July 2025
SuperSmart logo

Reply from SuperSmart

Hello Miranda,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,

— The Supersmart Team

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