SuperfoodUK Reviews 252

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4 weeks they said they will look into it, but still nothing, so I requested a refund and again nothing. It really amounts to theft.

This seller has a presence on Amazon. Its listing for Pulsin' Maple & Peanut Protein Bar (on Amazon) has inconsistent information about the number of bars received. On 6 Nov (and still today), 60% of the price-related information was (and still is) incorrect. I was charged a high price for few bars. I reported a problem with both the page listing, and with my order on 10 Nov on the Amazon platform, and got no help. I later contacted the seller's email support address, and a customer support representative responded saying that the fault was mine because the bar count in the title (though not elsewhere) was correct. The page listing on Amazon has not been corrected; potential future customers can still be misled. I see that in 2024, a positive review for this seller was published under the same name as the aforementioned customer support representative. There may be two people of the same name, or a person now working for the seller had previously left a review. (An employee writing a review is not allowed.) Based on my recent experience, I feel that truth and integrity are currently lacking in this company and I encourage potential customers to look elsewhere.

Quick and quality !!!
The products are 100% bio, and as I use them, I am very happy.

My orders arrived quickly, and im impressed with the packaging too. I highly recommend SuperfoodUK for anyone who is looking for top-notch Health Products!

I had a excellent experience with SuperfoodUK. The products are of high quality and their customer service is just excellent.

I recently ordered from this company and I'm pleased with the service. The delivery was fast and everything arrived in good condition. I am happy with my purchase and would recommend ordering from here.

I recently purchased some marigold products from Superfooduk and I am extremely satisfied with my experience. Offering great value for the high-quality products I received.

The delivery was impressively fast, ensuring that my items arrived in perfect condition and well within the expected timeframe.

Overall, I highly recommend Superfooduk for their excellent healthy and organic product range, fair pricing, and efficient delivery service. I will definitely be shopping with them again!

My experience is actually here for you to read and it is absolutely real x RHEAL products made me feel unwell as I described X I notified you with absolutely no resolution apart from keep taking the product... Or stop taking the product...then telling me there could possibly be a refund then no possibility if the item was opened x If I hadn't opened the items I wouldn't be complaining about them making me very very uncomfortable x Also you cannot change the truth by strong arming me or trying to dismiss my disappointment X I am an unhappy customer and I have the right to complain x so my review below stands x and from what I have read today I am not the only one X you should have treated me with courtesy instead of like I didn't matter when someone else could really be poorly after your powders and you don't care x
Your reply was exactly what I expected X I do not order anything with a view to "changing my mind". I stated why I returned it and any decent company with any credibility who cares at all about their reputation regarding the effects these products may have on any of their customers would make a reperation offer X I'm past wishing that you have genuine customers best interests at heart and would try to make it right if they had a bad experience x well you left me no alternative but to comment on the way you behave when someone gives feedback that should be valuable going forward x my advice would be don't buy from this company as their customer care starts and ends with your payment confirmation x

All good. No complaints 👌

Superfoods have a vast range of products that are of good quality and contain good health benefits. I regularly use their products ranging from tea, protein bars and peanut butter. Service is exemplary and they are always looking for innovative ways to improve. Well done

They have such an amazing choice of health products. Great service and very friendly staff.

Very good service and delivery came on time

DO NOT BUY!!! Appalling supplier. Purchased a Bio Care product through Amazon - Chased the delivery for weeks. They blamed Hermes and kept giving me an invalid tracking number. Spoke directly to the company and was given a dubious response. Still waiting for an answer AND the product.

I ordered 5 x 2.5 kg bags of Shipton Mill Organic bread flour (£35) which did not rise in the bread maker. I returned 4 unopened bags and the remains of the 5th, but Superfoods would not provide a full refund for the opened bag. Not sure how I was expected to know the flour was defective without opening the bag.

No complaints. Recommend.

I've ordered from them lots of times over the last 5 or so years and have never had a problem. Products have always arrived as described and on time

DO NOT BUY FROM THEM. DISHONEST RETAILER AND Terrible customer service. They sell on Amazon chocolates (Booja-Booja 104g) for 13 gbp and others sell for 4 to 6 pounds!

Surely it was partially my fault for not checking the price but it was very dishonest service. Then took 4 days to respond of course they well knew i wont return them as it costs more to send back the chocolates! STAY AWAY FROM THEM

TERRIBLE COMPANY
4 WEEKS AND COUNTING...NO REPLY TO MANY EMAILS AND NO SHIPMENT RECEIVED.

No response to many many emails. Goods not arrived within a month of ordering. Called and told customer services would call back and they didn't.

Ordered from this company and after a long wait received wrong item.
Not resounding till my emails and messages to resolve.
Poor service won’t use superfood uk again.