Since my review last week, the speedy response to which I am convinced was generated by AI, I have received no reply to my emails. I telephoned, eventually received an answer. Someone asked for my... See more
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Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦
Unit 3, Dalton Works, Deal Street, BD21 4LA, Keighley, West Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Good choice of products, good prices, well packaged, good communication - what’s not to like? Plus a lovely email for being a repeat customer. I will be buying again when I’ve scoffed all the delicious goodies I bought this time!
Products are perfect, ordering easy and delivery speedy. I also prefer that I am supporting a smaller family business
Really wonderful to find an online store with such an amazing range of products - well done !
Great products, fantastic customer service and communication. Competitive prices.
So far I'm very satisfied. They very really quick to answer my question, got a 10 % off code, the website works well, the prices are competitive. I'm still to receive my order but so far all has has gone smoothly.
Placed an order om 8th Feb 2024 for various items totalling over £50. Six days later...I get a notification stating half my order has been refunded, and annoyingly the main item I wanted was refunded... with no explanation, no courtesy phone call, no alternatives nothing? Plus my order is only meant to take 3-5 days to deliver so why am I receiving this email notification on day 6?
Then on the 19th Feb, a full 11 days later my partial order finally arrives.
I won't be using this company again when they cancel the majority of your order without contacting you and it takes nearly 2 weeks to arrive.

Reply from Superfood Market
Great first experience imonline and this is a gift for a lady I work with. Great site and easy to use. Will recommend.
Just what I wanted, at a great price and also discounted for bulk order.
Excellent communication skills, fabulous products fast delivery. Pure salt from Sicily no messin with this stuff --- love it
Fantastic service from start to finish. I live remotely and so finding unusual products can be challenging.
All the products I wanted in one place.
Easy to navigate shopping experience.
The communication was excellent and the package and delivery was amazing. Will definitely use again.
Great service. The cereal I ordered was really good so I've ordered some more plus a few other things. I like the fact that they care deeply about their products, where they come from and the effect on the environment. Recommend taking a look and subscribing.
Fabulous price and communication
I love that they are a small family firm - we should be supporting these firms more than ever now!
Super easy to buy what you need! Thank you, I really appreciate being able to buy produce I can't buy elsewhere. You must have built your offerings from only the best suppliers. Thank you!
This product really good, but difficult to find in any supermarkets, nice friendly welcome and explanation of the goals of the company, happy
Fast reliable service. Cheaper than elsewhere. Would use again.
Good communication regarding order. Very fast delivery and well packed. Goods supplied exactly what I ordered at a very competitive price. Overall a very good experience.
How wonderful to get such a lovely email because I made a second order, lovely couple!!! I'd happily order every month.....I'm a bit of a crazy nightmare, I have 17 😜rabbitts..... they need good quality cloudy unpasteurised apple cider vinegar, and you have the best!!! Thankyou so much😊😊😊
Easy to order via the website, excellent communication and speedy delivery. Thank you very much Superfood Market.
Good selection of foods stocked. Easy website and after sales. Fun welcome message
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