Fit is way too small, for the European market the measurement charts doesn't match the male body measurements. Availability of the biggest sizes is minimal and not all styles are made in... See more
Company replied
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Because I recieved an information on your website product fulfilled but had no information where the product is. Additional I do not like that you dont offer English on all websites. I think it should... See more
Stylish, with nice fitting and warm enough jacket. Good quality of outer material, the zipper and the seams looks strong enough. Haven't tested it in rain yet to know if it has water repellent ability... See more
fast delivery-but yes the size runs small i m normally 36 but got a 38 it fits me-but may not fit someone with bigger upper part. it seems to be warm jacket although i havent tried it below 7 degree... See more
Company replied
Company details
Written by the company
Met een avontuurlijke geest en het duurzaam vervaardigen van producten van hoogwaardige kwaliteit als inspiratie, is Superdry een spannend eigentijds merk dat vintage Americana en Japans-geïnspireerde graphics combineert met Britse stijl. De produkten worden gekenmerkt door stoffen van hoge kwaliteit, authentieke vintage wassingen, unieke details, toonaangevende handgetekende graphics en op maat gemaakte pasvormen. De basis waarop Superdry is gebouwd is stijl en dit wordt uitgedragen met vijf unieke stijlkeuzes/merken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X en Performance Sport. Het is de ambitie van Superdry om in 2030 het meest duurzame beursgenoteerde modemerk ter wereld te zijn. In 2021 heeft Superdry talloze industriële onderscheidingen gewonnen, waaronder de 'Positive Change Award' bij de Draper's Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.nl
- www.superdry.nl
4.1
Great
40K reviews
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Great jacket
Great jacket! Beautiful and well made! I wait for almost a year to shop with a discount! Definitely worth it!
25 April 2024
Reply from Superdry NL
Hi André,
Thank you for your feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the Vintage College Varsity Bomber Jacket!
We hope you have a lot of joy wearing the jacket :)
Thank you for taking the time to write a review. We appreciate all feedback.
Should you need any assistance in the future, please feel free to contact us via livechat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
Reply from Superdry NL
Hi Kaveh,
Thank you for your feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the Military M65 Jacket!
We hope you have fun wearing the jacket :)
Thank you for taking the time to write a review. We appreciate all feedback.
Should you need any assistance in the future, please feel free to contact us via livechat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
Get your sizing right Superdry.
Get your sizing right Superdry… it’s almost as if I’m buying shonk from Ali express except Ali express stuff is a 10th of the price.
14 April 2024
Reply from Superdry NL
Hi Peter,
Thank you for your feedback.
At Superdry, we do our best to give you a positive experience, which is why we are sorry to hear that we did not meet your expectations in this case.
I will contact you via email regarding the matter.
Thank you very much for your review and your comments.
Superdry Customer Care
ordered online, arrived fast and in good order
26 March 2024
Reply from Superdry NL
Hi Rob,
Thank you for your feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the Suikajan Embroidered Bomber Jacket!
Thank you for taking the time to write a review. We appreciate all feedback.
Should you need any assistance in the future, please feel free to contact us via livechat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
Nice …
Recent purchase, a thin slim merino sweater, is very nice. Don’t know if it lasts. In general i like Superdry. However, some jumpers I’ve had lost their good looks pretty quickly and the coats I’ve had weren’t the most breathable. Other than that, very nice.
10 April 2024
Reply from Superdry NL
Hi Richard,
Thank you for your feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the Slim Merino Sweater.
Thank you for taking the time to write a review. We appreciate all feedback.
Should you need any assistance in the future, please feel free to contact us via livechat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
Quick delivery, quite good quality for the price
My clothes arrived to my home relatively quickly (couple of days) after I have ordered them online. I have ordered 1 baseball zip up hoodie and 1 logo zip training vest. The size of the ordered clothes fits me well and the quality is quite good for the price.
31 March 2024
Reply from Superdry NL
Hi Daniel,
Thank you for your lovely feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the hoodie and top!
Thank you for taking the time to write a review. We appreciate all the feedback.
Should you need any assistance in the future, please feel free to contact us via live chat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
Reply from Superdry NL
Good afternoon
Thank you for your positive review.
We are glad to hear that you are happy with our products and our service.
We hope you will enjoy your purchase.
Yours sincerely,
Superdry Customer Care
The place is well distributed and the…
The place is well distributed and the staff is ready to help
4 April 2024
Reply from Superdry NL
Hi,
Thank you for your feedback.
At Superdry, we like to give all our customers a very positive experience, which is why we are very happy that you are so satisfied with the service!
Thank you for taking the time to write a review. We appreciate all feedback.
Should you need any assistance in the future, please feel free to contact us via livechat or email klantenservice@superdry.com on weekdays between 9-17.
Superdry Customer Care
The employee was really helpful
The employee was really helpful. Pulled out a lot of out of season items from the stockroom.
The coat is super warm and comfortable too. Super!
29 March 2024
Reply from Superdry NL
Good afternoon
Thank you for taking the time to leave such a positive review.
We're delighted to hear that our colleague in the store in The Hague was able to assist you in finding the perfect coat and that you're pleased with your purchase.
Your feedback is greatly appreciated and will be shared with our team.
We look forward to serving you again in the future.
Kind regards
Superdry Customer Service
Thank you.
Thank you.
Very helpful and friendly staff.
Helped me very well in finding what I was looking for... and more.
Kind regards,
Steini
29 March 2024
Reply from Superdry NL
Good afternoon.
Thank you for taking the time to share your positive experience with us.
We're delighted to hear that our colleagues in our Amsterdam store were able to assist you in finding what you were looking for and beyond.
Your kind words are greatly appreciated and will be shared with our team.
We look forward to serving you again in the future.
Kind regards
Superdry Customer Service
Reply from Superdry NL
Good morning.
Thank you for taking the time to share your positive experience at our Stadshart Amstelveen store. We're delighted to hear that our staff was helpful and made your visit enjoyable. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again soon.
Kind regards
Superdry Customer Care
Reply from Superdry NL
Good afternoon.
Thank you for taking the time to share your positive experience with us.
We're delighted to hear that you found our deals great and appreciated the ease of ordering and delivery.
Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.
We truly value your custom and look forward to serving you again in the future.
Kind regards
Superdry Customer Care
I need more XS size for man
I need more XS size for man
Nice jacket but too big
Please do more for XS/XXS size
10 March 2024
Reply from Superdry NL
Dear Diyan,
Thank you for your feedback.
At Superdry we try to give every customer the best service, so we are sad to hear that we did not meet your expectations.
Sadly enough we do not offer many items in size XS or XXS as there is not much demand for it. We do however sell it but the stock for these items is very low and can therefor sell out quicker.
https://www.superdry.nl/heren/jacks?page=1&scrollYPos=0&sizes=XS On every page you can select the size you want, so in this case these are all the jackets we sell in XS. We do not have this available for everything.
My apologies for the inconvenience caused. Hopefully you can find items you like in XS sizes that we have available on the website.
We appreciate your feedback.
Superdry Customer Care
De qualietet voor de producten is goed.
7 March 2024
Reply from Superdry NL
Goede middag
Wat fijn te horen dat u blij bent met de kwaliteit van onze producten.
We hopen dat u veel plezier zult hebben van uw aankoop.
Met vriendelijke groet,
Superdry Customer Care
The shipping and delivery is faster…
The shipping and delivery is faster than last time. The item itself came in good condition.
5 March 2024
Reply from Superdry NL
Good afternoon
Thank you for taking the time to share your positive experience with our shipping and delivery service. We're delighted to hear that your item arrived in good condition and that you're satisfied with the improvements in our delivery speed.
Your feedback is valuable to us as we continuously strive to enhance our services.
We appreciate your continued support and look forward to serving you again in the future.
Kind regards
Superdry Customer Service
Reply from Superdry NL
Good morning
How nice to hear that you are happy with our products and our service.
We hope you will enjoy your purchase.
Kind regards
Superdry Customer Care
Return policy
Excellent return policy. The in-store return is the best option, quick and totally free of charge. I got the refund in one working day.
The website is very user-friendly but it would be nice to have more accurate size information.
25 February 2024
Product quality is good
Dispatching orders for delivery could be better, it used to be very fast.
Product quality is good though.
25 February 2024
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