Cozy and perfect! I ordered online a Small size (38), it matched me perfectly! :D Kind of expensive but they were on Sale, so I could use the promo. Also, and considering I ordered it during Holidays,... See more
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Cozy and perfect! I ordered online a Small size (38), it matched me perfectly! :D Kind of expensive but they were on Sale, so I could use the promo. Also, and considering I ordered it during Holidays,... See more
Company replied
The product quality is good; however, the sizing could be improved in terms of fit. It has a very tight fit against the body, which is not ideal for jackets. Since jackets or coats are usually worn ov... See more
Excellent service!!! I was shopping for some things for an upcoming vacation and the staff took good care of everything even suggested to order an item in my size that wasn't available. Received in ju... See more
Honestly, every time I shop at Superdry, I walk out happier than the last time. I've been a customer for a while now, and their stuff just keeps getting better. it’s always sharp, holds up forever,... See more
Inspiriert von Abenteuergeist und der nachhaltigen Herstellung von Premiumprodukten, ist Superdry eine aufregende zeitgenössische Marke, die Vintage-Americana und japanisch inspirierte Grafiken mit britischem Stil verbindet, welche sich durch hochwertige Stoffe, authentische Vintage-Waschungen, einzigartige Details, weltweit führende handgezeichnete Grafiken und maßgeschneiderte Passformen auszeichnen. Superdry basiert auf Stil und feiert dies durch fünf einzigartige Styles & Marken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X und die Leistungssportabteilung. Superdrys Ziel ist es, bis 2030 die nachhaltigste börsennotierte Modemarke der Welt zu werden. Superdry hat bereits 2021 zahlreiche Branchenauszeichnungen gewonnen, darunter den „Positive Change Award“ bei den Draper’s Sustainable Fashion Awards.
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
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I love my jacket. I bought it at the mall in Frankfurt location. Excellent service and beautiful store
Shipping is fas, clothes are in good quality, return is not complicated at the store. All really good.
The tracking of the shipping was super helpful
My first online order from Croatia went smoothly but the second order I've tried to place online have been
disabled because online ordering is no longer given the option of delivery to Croatia anymore!?
The all-weather jacket was really practical for the weather in Germany, the color is like shown on the website, plus quick delivery.
Lovely shop, great products. The staff is very friendly and nice.
There was no return label in the shipment !Very difficult contact with custommer service!!!
I am very satisfied with my purchase! The Superdry backpack was delivered quickly and without any delays. I would especially like to highlight the excellent communication from the online store staff — they responded promptly and reacted immediately to my request for faster delivery. Great service, professional approach, and real care for the customer. Highly recommended!
The product quality is too poor. . customer service is not responding
very quick delivery.
i bought the coat for my wife as a Christmas gift and she couldn‘t be happier with it. she was really surprised on the quality and how warm the coat is.
her second gift from me from Superdry and def won‘t be the last.
SUPERDRYDE40627274 , I generated return on shop QR to later funding the store in Munich close.
Now no one helping me in generating new QR code for DHL.
I messaged, emailed but same response, of generating QR code without realizing what I am actually asking, this is frustrating 😕 I do t even know I able to exchange this , the size is small
Really fast shipping and it’s holiday season so that’s very impressive, the coat is absolutely gorgeous and high quality 💗
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