I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more
here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more
The t-shirts are thinner than the ones I already wear. I ordered these Ts based on the tag number assuming they were the same weight. My old super dry 183g vs 152g is a big difference.
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- customerserviceus@superdry.com
- www.superdry.com/us
3.4
Average
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some how my address change n I never…
Some how my address change n I never received my order I contacted so many times before it says delivered all I got was I can’t do nun .
24 July 2026
Still great.
Have enjoyed thier clothing for the last 10+ years, some of the forst t-shirts are still in rotation. Hard to beat the fit.
20 July 2026
Us site
Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product
15 July 2026
The t-shirts are thinner than the ones…
The t-shirts are thinner than the ones I already wear. I ordered these Ts based on the tag number assuming they were the same weight. My old super dry 183g vs 152g is a big difference.
15 July 2026
I absolutely love Superdry
I absolutely love Superdry, especially the quality. Some of your pieces stay with me for years. Thank you for staying true to your standards!
14 July 2026
The material feels rough
The material feels rough, and I don't like how it drapes. Didn't seem that way in the photos. Very casual versus the structured shirt I was looking for as work attire.
13 July 2026
I like the hanger shorts but I’d prefer…
I like the hanger shorts but I’d prefer “white” which never ever seen to be offered. I doubt I’ll buy again until the. “white” hanger shorts are offered.
17 June 2026
The quality manufactured in india is…
The quality manufactured in india is too bad. I ordered one 3 years back and i still have it. It is manufactured in turkey. You guys are ruining the brand by distributing the manufacturing to different vendors.
5 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.