Sunny Cars Reviews 

25,889
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more

Company replied

Rated 5 out of 5 stars

My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more

Company replied

Rated 5 out of 5 stars

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more

Company replied

Rated 5 out of 5 stars

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.

SUNNY CARS GMBH

Written by the company

ALLES INKLUSIVE. ALLES DRIN. KEINE VERSTECKTEN KOSTEN. KEINE ABZOCKE.
Bei Sunny Cars sind alle wichtigen Leistungen im Mietpreis inklusive: Unbegrenzte Kilometer, Vollkaskoschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden auch an Glas, Dach, Reifen, Unterboden inklusive Ölwanne und Kupplung, Erstattung der Abschleppkosten im Falle eines Unfalls oder technischen Defekts Erstattung der Kosten für den Verlust bzw. die Beschädigung von Fahrzeugschlüsseln und -papieren, Kfz-Diebstahlschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden und Diebstahl von Autoradio und Navigationssystem (mobil oder eingebaut) in Verbindung mit einem Einbruchschaden, Erstattung der Schadenbearbeitungsgebühr Landesübliche Haftpflichtdeckungssumme, Zusatzhaftpflichtversicherung in Höhe von 10 Mio. Euro, alle lokale Steuern auf den Mietpreis, sowie auf alle aufgeführten Inklusivleistungen, Flughafengebühren und Flughafensteuern auf alle Leistungen, die im Mietpreis enthalten sind, Die Tankregelung Rückgabe wie Übernahme (vielerorts bedeutet das: voll/voll), Kostenfreie Stornierung bis eine Stunde vor Anmietung, Erreichbarkeit in Notfällen
ÜBER 35 JAHRE ERFAHRUNG
Das rein inhabergeführte Unternehmen wurde 1991 in München gegründet. Sunny Cars ist eines der größten und erfolgreichsten Mietwagenunternehmen in Europa und beschäftigt rund 200 Mitarbeiter in Deutschland, Österreich, der Schweiz sowie in Belgien, den Niederlanden und in Frankreich. Sunny Cars arbeitet mit lokal und international tätigen Mietwagenpartnern an mehr als 8.000 Mietstationen in über 120 touristischen Zielgebieten zusammen, die nach hohen Qualitäts- und Serviceanforderungen ausgewählt werden. Die Angebote von Sunny Cars garantieren Mietwagenkunden einen Premium Rundum-Sorglos-Schutz, und auch weitere Sonderleistungen sind bei Sunny Cars bequem und einfach erhältlich. Buchen Sie unter https://www.sunnycars.de, in Ihrem Reisebüro, oder rufen Sie uns gerne an: +49 (0)89 82 99 33 900.
WIR WOLLEN AUCH IN ZUKUNFT SO ERFOLGREICH SEIN
Deshalb haben wir uns dazu verpflichtet, unsere Kunden so zu behandeln, wie wir selbst behandelt werden wollen - mit Freundlichkeit, Respekt, Qualitäts- und Serviceorientierung. Unser Ziel: Glückliche Kunden die wiederkommen. Ganz nach dem Motto: RENT A SMILE. Dafür stehen wir: Kai Sannwald und Thorsten Lehmann.

Bestnote im Mietwagenvergleich

Keine Versteckten Kosten, keine blöden Überraschungen!

Keine Versteckten Kosten, keine blöden Überraschungen!
Darauf sind wir besonders stolz: Im Rahmen eines Mietwagenvergleichs der Zeitschrift „Reise & Preise“ erzielte Sunny Cars mit der Testnote 1,95 die beste Bewertung!

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(25,889)

3,220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything 10/10

This was my first time renting a car so I wasn't sure what to expect but everything was 10/10. At Faro airport they gave us a beautiful new Dacia which was very clean, easy to drive and made us feel very safe, it also had back and front sensors and a rear camera. The pick-up took less than 10 and drop off less than 3mins. Without a doubt I would book with Sunny Cars again.

30 August 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Nina,
Thank you so much for your review.
We’re delighted to reaD that your first car rental experience was a 10/10. It’s great to know that you enjoyed the new Dacia at Faro airport and felt safe with its features. We’re also pleased that the pick-up and drop-off processes were quick and efficient. We look forward to welcoming you back to Sunny Cars for your future rentals!

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Amazing service, great hassle free rental.

Amazing service, good price and a hassle free experience.

We had rented previously from Goldcar and the experience was so bad that I promised myself that I would never again rent a car while on holiday.

Having found Sunnycars with their all inclusive pricing and no credit card requirement was a game changer. Hassle free pick-up and drop off with a shuttle to and from the airport and a lovely clean modern car for the ten days, has restored my faith in rental companies. I will definitely be using Sunny cars again and will recommend them to anyone and everyone.
@Goldcar; for anyone from your company who reads this this is what a satisfied customer sounds like, take note!!

18 August 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Barry,
Thank you for your amazing review!
We’re delighted to read that you had a hassle-free experience with Sunny Cars and that our all-inclusive pricing and no credit card requirement made a difference for you. It’s wonderful to know that our service has restored your faith in car rentals. We appreciate your recommendation and look forward to serving you again in the future!

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

The rental was very uncomplicated

The rental was very uncomplicated! We had a great time with the car.

4 September 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Erik,
we are happpy that you enjoyed an amazing car-rental-experience with us!
Thanks for your review and see you soon!

Kind regards
Your Sunny Cars-Team

Rated 4 out of 5 stars

My only frustration is that I didn’t…

My only frustration is that I didn’t realize you were connected to Hertz. It should have been more clear on receipts and paperwork. We wandered around for an hour before figuring it out. No customer service person knew either. Very stressful. Once we figured it out the rest was very easy.

1 September 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Naja,
Thank you for your feedback.
We apologize for the confusion and inconvenience you experienced regarding our connection with Hertz. We understand how stressful it can be to navigate such situations, and we are working on making our receipts and paperwork clearer. We’re glad to hear that once you figured it out, the rest of your experience was smooth. Your feedback is valuable to us, and we will use it to improve our services.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, without wasting time, both, when picking up the vehicle, and when returning the vehicle back. We have received a vehicle with the ordered gearbox, and selected car type. I got a deposit back, which we paid when taking over the vehicle, afther a few days, so you have all the praise from me.
Excellent service! 🙂

3 September 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Cedomir,
Thank you for your review.
We are glad that everything went so smoothly.
Your Sunny Cars Team

Rated 5 out of 5 stars

Easy and clear communication

Super easy and clear communication. Finally a worry-free car rental in Malaga.

27 August 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Chiel,
Thank you very much for your great review! We are very pleased that you had a good time with your rental car.
Best regards
Your Sunny Cars team

Rated 1 out of 5 stars

Booking fees from my credit card after months, not responding

I had a disappointing experience with this car rental company. I initially booked an Audi Q3 but was given an Audi A3 instead, which offered significantly less space than what I needed. Despite several attempts to contact the company via email, I received no response. To make matters worse, they continued to charge double fees from my bank account without any explanation. The lack of communication and improper charges have left me very frustrated. I expected much better service, especially considering the brand reputation.

7 July 2024
Unprompted review
Sunny Cars logo

Reply from Sunny Cars

Dear Chrisso,
Thank you for your feedback.
We are sorry to hear you did not have a good experience with your recent car hire. Our Customer Care team is already working on your request and will get back to you as soon as possible. Thank you for your patience while we are resolving your query.
Best regards
Your Sunny Cars Team

Rated 4 out of 5 stars

We have used Sunnycars multiple times…

We have used Sunnycars multiple times to rent a car in south africa. All inclusive makes it very save to rent a car in a foreign country.
However the rental company differ in what they offer never received the car i booked, always a so called "upgrade". For one it is a upgrade for the other it is not.
fast lane check out is just a name, with the last company i had to write all again.

but this is NOT to blame Sunnycars, which i recommend to all.

7 July 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Mark,
Thanks a lot for your review and your trust in Sunny Cars.
We are pleased that we were able to convince you with our extensive inclusive services.
We regret your negative experience with our fleet provider and will take note of it.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Sunny Cars was super transparent

Sunny Cars was super transparent all along the way - they also advised not to book any extra insurances as these are also included, plus to pay detailed attention and document the vehicle condition. This turned out important for my rental. I have a very good feeling with this company and will rent from them again.

16 July 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Tobias,
Thanks a lot for your trust and your review.
We are glad to read, that you could enjoy a great rental car-experience with us. We are looking forward welcoming you soon.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Very positive experience

Rented a car in Malaga with Sunny Cars partner Helle Hollis. Pickup and transport from the airport to the office was smooth, same as bureaucracy in the office. Car was in a very good condition and according to the rental contract. Will for sure use Sunny Cars again!

17 June 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,

Thank you for your positive review. We are delighted to hear that you were satisfied with your car rental experience in Malaga with our partner. We're proud that the pickup, transport, and office procedures went smoothly and that the rental car was in excellent condition.

Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

WOW!

WOW! I was really nervous, since this was my first time renting a car, plus I’m only 20, so it was difficult to find a company that would let me rent. But Sunny Cars made it so easy! Their website is easy to figure out, it’s hard to miss something as they make the whole process manageable - and the all inclusive is great!

Everything went smoothly in the airport, I paid a little extra because of my age, but I was totally fine with that. The staff was incredibly nice as well, they were smiling and took their time with my friend and I, to make sure that we had gotten all the information. Picking up the car took a total of 15 minutes, which I think is amazing. The car was also perfectly fine - no issues at all. And returning it went just as smoothly, I just popped the key in the box and went ahead with my day - got my deposit back a couple days later.

I can definitely recommend using Sunny Cars, they made everything so easy and made sure that the car rental could go as smoothly as possible, and thanks to them, my vacation was completely stress-free :)

18 June 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Cecillie,

Thank you so much for sharing your experience with us. We’re thrilled to hear that your first car rental experience was a positive one and that we could make it easy for you, especially at the age of 20.

We appreciate your recommendation and are delighted that we could contribute to making your vacation completely stress-free. We look forward to serving you again in the future!

Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

We have never had any problema when…

We have never had any problem when hired bY sunnYcar. if we booked a few hours before the trip, there was no problem either.

12 June 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Linda,

Thank you for your feedback.
We are delighted to hear that you have consistently had positive experiences with Sunny Cars. It's great to know that even when booking just a few hours before your trip, everything went smoothly.

We look forward to continuing to provide you with reliable and hassle-free service in the future!

Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Easy and no surprises

Easy. No surprises. Hassle free.
Great service. To and from airport. Competitive too.

Hoping to use again in Italy if I can get the app /website to work. That’s the only glitch at the moment 🥴

25 May 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Matt,

Thank you a lot for your nice review.
We hopwe we can welcome you soon for your next trip in Italy.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Excellent rental experience in Curaçao

Sunnycars made renting a vehicle in Curaçao very easy. The whole process was easy, efficient, and since Sunnycars includes full coverage, we felt secure in the knowledge that if anything happened during the rental, we would be covered.

24 May 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Gilbert,

Thank you for your positive review! We're glad to hear that renting a vehicle in Curaçao was easy and efficient, and that our full coverage provided you with peace of mind.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

We had a peace of mind because of the…

We had a peace of mind because of the fully-covered car insurance and no need for deposit. Sunnycars user help was great, they even changed pickup and dropoff time because our flight times changed.

22 May 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Jure,

Thank you for your feedback! We're pleased that our fully-covered car insurance and no deposit policy gave you peace of mind. It's wonderful to hear that our Sunnycars team was helpful in adjusting your pickup and dropoff times to accommodate your flight changes.

Kind regards
Your Sunny Cars-Team

Rated 4 out of 5 stars

Sunny cars is a very reliable company

It was the second time that we rent a car from "sunny cars". The first one was in Krakow airport in Poland (we got the car from "Unicars" )and this time in Frankfurt airport ( we got the car from Enterprise). Everything was great. Both times we got a better car than the one we had booked.The only complain I have is from the company Enterprise. When returnig the car, before our flight, unfortunately we didnt have time to put benzin in the car before returning it at the airport due to the heavy traffic jam and the great delay we had in the autobahn because of a car accident that had happened. They charged us 4,5 euro/litre (!!!!) for the benzin, although I explained them that this was not our fault. I asked for a better price pro liter, but they refused to reduce it.

8 May 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Zoi,

Thank you for your feedback!
We're glad to hear that you've had positive experiences renting with Sunny Cars twice. We're sorry to hear about the inconvenience you experienced with Enterprise during the car return. We'll pass your feedback along and ensure such situations are avoided in the future. We appreciate your trust and hope to welcome you back as a satisfied customer soon.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Easy booking experience, great service, all went well.

This was the first time we booked with Sunny Cars and it was a great experience. Easy to use website with all the information you need. Everything went well from booking the car to returning it. Very friendly service at the Hertz counter at Frankfurt airport.

7 May 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Carmen,

Thank you for your review! We're glad your first booking with Sunny Cars was a great experience. We look forward to serving you again.

Kind reagrds
Your Sunny Cars-Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look