My original order was not delivered. Turned out the courier was at fault. Subtel contacted me and offered to send me another one. They did. So top marks to subtel. Impressive customer service.
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Item was delivered on time and in good condition. The glass is a little loose in the frame so it can rattle a bit, I am not sure if this will be a problem?
The item was delivered promptly and I was kept informed of its progress throughout. The package was well-sealed, the item exactly as described in the advertisement. I was impressed!
Quick service and delivery. Notified throughout from the initial order, to dispatch to delivery. The product is everything I wanted. Thank you!
Company details
Written by the company
subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.co.uk
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4.0
Great
411 reviews
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Got 2 battery’s to replace my battery’s…
Got 2 battery’s to replace my battery’s for velux integra windows . the battery’s are just a bit smaller ( will give you more room to put the cover back ) . very happy so far
1 August 2024
Unprompted review
Delivered on time and excellent quality…
Delivered on time and excellent quality rechargeable batteries for my handsets
26 July 2024
Unprompted review
Very good quick reliable service from…
Very good quick reliable service from the company and DPD was the courier service who are 100% reliable fantastic will definitely use again and will recommend to friends and family thank you j page.
17 July 2024
Unprompted review
Arrived when they said it would and…
Arrived when they said it would and kept informed from dispatch to receipt
18 July 2024
Unprompted review
I ordered an Alcatel mobile phone…
I ordered an Alcatel mobile phone battery from these people. I got an e-mail from the courier saying it had been delivered, but it had not. The courier took a picture of the front door that he had delivered it to, and it was not my front door. I contacted the courier company, and they said this was the postcode they had been given, and it was down to the sender. So I telephoned Subtel in Germany and explained that they had put the wrong postcode on my item. They said their was nothing they can do about it, and I would have to order it again. I am a disabled pensioner trying to get a battery for another pensioner, and this is how this firm treats you. I have ordered it from someone else now. Be careful dealing with these people.
12 July 2024
Unprompted review
Reply from subtel.co.uk
Hello,
We're sorry to read this. As we do not know where you (or any of our customers) live, we did not give DPD any other address than the one you gave us.
When placing the order you put 2GS although it should be 9QH.
Be careful when giving your address.
Subtel Team
Quick and efficient
Quick and efficient. Product was just what I needed.
18 July 2024
Unprompted review
Customer Service at it's Best
I felt that the individual I spoke to fully understood the concept of Customer Service. Nothing was to much trouble, he was courteous, knowledgeable and left me feeling valued as a customer
5 July 2024
Unprompted review
Replacement battery
Ordered replacement battery for my ilife robot vacuum, the battery arrived quickly and was a reasonable price I would definitely recommend Subtel
1 July 2024
Unprompted review
All very good.
9 July 2024
Unprompted review
Perfect service
24 June 2024
Great company to deal with
Great company to deal with. Immediate response to provide the alternative item which arrived quickly.
24 June 2024
Pleased with service and goods
Pleased with service and goods.
Ordered two batteries . Wasn’t sure if it was a UK company but - it didn’t matter . Communications was excellent - postage was prompt , items look of good quality and work well. Can only speak as I find - and I have been very pleased with this.
18 June 2024
Unprompted review
Very efficient service
Very efficient service. Great product, well packed and good quality.
Recommend.
28 June 2024
Unprompted review
Replacement battery for Nokia G11…
Ordered a new battery for my Nokia G11 First time purchased from this company Very competitive price and a warranty too Very very quick delivery Thanks for the good service Will use your company again no doubt .Great.
24 June 2024
Unprompted review
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