My hair is so short
My hair is so short to what it was and my hair takes ages to grow ☹️☹️
1 September 2024
Unprompted review
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Company details
Information provided by various external sources
Australia’s foremost in-store Rental program for both Musical Instrument Retailers and Camera Retailers throughout Australia.
Contact info
Wilton Avenue 12, 5044, Somerton Park, Australia
- 1300858911
- info@studio19.com.au
- www.studio19.com.au
Don't trust these guys and don't rent…
Don't trust these guys and don't rent anything from them.
They tried to sting me for everything , grip wear , hub wear(utter Bull dust) rim damage, spoke damage... etc
I ended up paying for a portion just to get them off my back... Do not use these guys.
I certainly rebuke the idea that I don't treat my equipment well.
The bike had been fully serviced by the shop that it was rented through so if it was not up to par then the discussion perhaps should have been with them not me .
As for rim damage.....if you guys actually ride bikes you might have a better understanding.
Absolute fraudsters masquerading as a viable company.
19 February 2022
Unprompted review
Reply from Studio 19
Hi D,
We’re sorry that you were unhappy with the service we offer, we encourage our renters to treat their items like they were their own, with the same kind of love and care you would if it were your own bike. We understand that you want to have fun with the gear and make the most of the rental, which is why we cover a huge amount of repairs and maintenance that are required when items are returned to us. Most of these things are considered normal wear and tear, caused just by using your gear as it was intended. In this case, like many others, we try to cover small things that perhaps technically fall outside of what would be considered “normal” wear and tear. However, a damaged rim is definitely not considered normal wear, and it was the only thing we charged you the repair costs for. Due to the fact that the other repairs required to get this bike back to full working order were quite expensive we were unable to cover the cost of the damaged rim as well.
Again, we are very sorry that you were unhappy, we encourage all our customers to communicate openly with us at the time of their rental and/or return if there are things they are unhappy with and we regret that we were not able to find a suitable solution for you when the item was returned and the damaged assessed several years ago. However, if you wish to discuss this further, please feel free to call us any time on 1300 858 911.
Rented a bike
Rented a bike, I was also told it was also rent to buy. I’m now out of pocket $5,000 as I was paying it of and, when speaking to this company I was told that they don’t rent to buy so bad luck. I was told that I would have to pay another $5,000 on top to own it. Bike is not worth that much new. It is a scam and nothing can be done as they don’t care. Don’t do it if you want to own it after.
2 July 2021
Unprompted review
I am on my third rental from Studio19
I am on my third rental from Studio19. This is an easy and effective way to help young muso’s pay off music equipment without having to hand out big money at one time. You rent for a minimum of 6 months (you can return it within that timeframe) and ask to pay out the item within anytime of I think 3 years? I brought a $2300 dollar guitar and by 24 months all I had to pay upfront was $32, after paying roughly $45 a month.
15 June 2020
Unprompted review
Transparency is a hell of a drug.
My rating is based on the transparency of their dealings. I was told it was a rent to buy scheme which I thought was excellent value, but it's simply a rental scheme. Honestly if I had been told it was a rental, the outcome would be the same, I'd still have my drum kit.
When trying to complain I was told there was no recorded line and way to verify that their rep had been unscrupulous therefore boo hoo you should have read the fine print. Fair play but I think for a service offering a financial service this is an interesting tactic.
I wouldn't recommend them and I don't trust them so it's a 1.
6 November 2019
Unprompted review
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