Student Beans Reviews 1,186

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers had a great experience with this company. Customers frequently highlight the significant savings they achieve through the platform's discounts, which are often substantial and from well-known brands. Many users find the verification process straightforward and quick, appreciating the user-friendly interface and the constant updates of new offers. The staff is often praised for being helpful, responsive, and knowledgeable, with many positive mentions of personalized assistance. However, some people were dissatisfied with the customer service, citing long response times, unhelpful interactions, or a complete lack of response to their inquiries. A few other people also felt that the verification process was overly complicated or took too long, and some mentioned issues with receiving notifications for expired offers or difficulty in applying certain discounts.

What people talk about most

Discount

Reviewers highlight positive aspects of discount. Many customers appreciate the meaningful discounts and... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support, highlighting... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers experienced significant delays,... See more

Staff

Customers had positive experiences with staff. Many reviewers praised specific staff members for their... See more

User experience

Users describe ambiguous interactions with user experience. Many customers praise the platform as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a verification problem with the automated system, but received assistance very quickly when I used the support chat—and on a Saturday too! Very pleased. And surprised.

Company replied

Rated 5 out of 5 stars

So far, I've saved over £500 with discounts from Student Beans. That's from 30% off at Logitech, 40% off at Ted Baker and 25% off at M&S. I'm on benefits, and self-funding my degree (it's my seco... See more

Company replied

Rated 5 out of 5 stars

Student Beans has been a great experience. The verification process was simple and quick, and I was able to access real discounts right away without any hassle. The site is easy to navigate, and t... See more

Company replied

Rated 5 out of 5 stars

They take their responsibility seriously. It took me almost 18 days to get verified, mainly because I didn’t provide the correct documents at first. Once they explained exactly what was required, the... See more

Company replied


Company details

  1. Education & Training

Information provided by various external sources

Student discounts, offers & voucher codes. Sign up and discover the latest student All discount today


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Janneth - excellent service

Janneth was very supportive with my enquiry and request, she dealt with this promptly and professionally. I highly recommend. Thank you.

4 February 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Hi there. Thanks for the 5* Review and kind words about Janneth. Janneth is a credit to the team and we are lucky to have her. Always reach out if you need anything. Thank you for using Student Beans.

Rated 2 out of 5 stars

I did manage to get a discount - just

I did manage to get a discount, but no better than anywhere else. Most of the “discounts” aren’t actually student offers and are just lists of random sales you can already get directly from retailers. They are all generic, and just trying to push us to click affiliate links.

31 January 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Hi there, Thank you for this feedback. Our goal is to help users save money on all of their favourite brands, every time they shop. We have over 3000+ Student Discounts listed, which are exclusive to Student Beans users, e.g. Gymshark, ASOS, KFC, Apple + more. If we don't have a discount listed for a brand, we list generic deals to ensure you can still continue to save at that brand. If you ever have any questions, please email help@studentbeans.com and the team can assist you.

Rated 5 out of 5 stars

Great company

Great company and excellent support available when needed. Highly recommended.

1 February 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for the 5* review and kind words. Enjoy saving every time you shop!

Rated 5 out of 5 stars

Student Beans is awesome!

I reached out to have someone help me get verified. Within minutes, Joshua emailed me back and gave clear instructions that worked almost immediately. The way Student Beans handled this situation says a lot about the level of service they provide. I am glad to work with them and I appreciate their care!

31 January 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Hi Kaila! Thanks for the 5* Review and kind words about Joshua. Josh is a credit to the team and we are lucky to have him. Always reach out if you need anything. Thank you for using Student Beans.

Rated 1 out of 5 stars

Absolutely USELESS customer service and NO DISCOUNT!

Went on the 'Lego' website and saw a link to Student Beans. It promised a discount to the disabled. I sent sensitive documents to get verified, which I was. Clicked on a link to 'get my discount' at Lego, spent £220 and got NO discount!

After contactinng Student Beans, someone called 'Joshua Torio' replied. I now believe it is A.I. replying as no-one is that STUPID! Apart from the replies being days apart... I am kept being asked to state what company I was using and for me to screenshot the error. I have stated SEVERAL times now 'Lego', and that there is NO error... Just no discount? So 'Joshua Torio' replied again stating 'sorry for the confusion', 'Please screenshot the error'! 'Joshua Torio' seems to be STILL CONFUSED! I don't know how many ways/times I can state THERE IS NO ERROR, JUST NO DISCOUNT! As I mentioned, 'Joshua Torio' has to be A.I. because NO-ONE can be that STUPID and INCOMPETENT!

So I have uploaded sensitive documents to what could be a scam to STEAL data? I have wasted so much time replying to what is probably A.I.; That CANNOT understand BASIC English. I am now so stressed out and worried about the documents I uploaded! STAY AWAY FROM THIS SCAM!

RE: Reply...

If Joshua is a 'real member' of your team... How is it on several occasions 'Joshua' either ignored, or didn't read my messages (which I still have)? And why did they KEEP asking me (multiple times) to screenshot an error that wasn' there... when in all my messages I CLEARLY stated there was no error message? so either 'Joshua' is an A.I (they are all bad), or they are completely incompetent?

28 January 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Hi Robert, We are sorry for the frustration this has caused. Please be rest assured that Joshua is a real member of our team, though it appears in this instance we clearly missed the mark in our communication with you.

We take data security very seriously; your documents are encrypted and safe. It sounds like there was a technical disconnect between the verification and the Lego checkout, and we want to fix this for you immediately. Please reach out to help@studentbeans.com, so we can escalate this specific case and ensure you get the discount you're entitled to.

Rated 3 out of 5 stars

Permanently banned before access ever happened period.


I am a verified, enrolled college student at Grand Canyon University, and Student Beans permanently banned my account before I was ever approved or given access.

I submitted legitimate verification documents multiple times — student ID, class schedule, enrollment confirmation, student portal screenshots — because their email verification system does not work properly with my university’s server. I had to use their AI document upload process instead.

Rather than completing verification, I received a notice stating my account was permanently terminated for “repeated violations of terms.”

No violation was identified.
No incident was described.
No evidence was provided.

I was given a generic list of possible reasons and told it was “likely one of these.” The decision was labeled final in the same message.

Facts:
• I was never approved
• I never accessed the platform
• I never received or used a discount code
• The only action I took was submitting student verification documents

The only possible “issue” appears to be that I tried to verify more than once after their email system failed — which is not abuse, it is an attempt to comply.

I sent support over 30 screenshots and a full timeline of events. Their last reply was January 1. Communication stopped after that.

As a student relying on financial aid and managing a documented disability that my university formally accommodates, student discounts matter. Instead of help, I encountered an automated enforcement system with no transparency, no escalation path, and no accountability.

Being permanently banned without access, evidence, or explanation is not policy enforcement — it is system failure.

If you need manual verification or your school email has strict filters, understand that this platform may lock you out with no recourse.

*Appeal submitted by email. Awaiting substantive response. Ticket #700377

Student Beans reversed the ban I now have an account.

29 December 2025
Unprompted review
Student Beans logo

Reply from Student Beans

Hi Zachary, Thank you for your feedback and we are sorry to read you had an issue attempting to verify for Student Beans. Our goal is to ensure all full time students can enjoy the benefits of saving money on your favourite brands. Please email help@studentbeans.com and the team will investigate further to provide more clarity over the account status.

Rated 4 out of 5 stars

No dramas

no codes no dramas just one click discount applied, perfect

15 January 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks for your feedback. Hope you continue to enjoy using Student Beans.

Rated 4 out of 5 stars

Easy to understand

The process was super straight forward and easy to follow, and the deals pop up instantly.

16 January 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks for your feedback. We are glad you found the process straight forward and have fed this back to our Product Teams, who continue to work hard on making using Student Beans as easy as possible.

Rated 1 out of 5 stars

You're wasting your time

I attempted to use them to verify eligibility for a Veteran's account on Acer. I submitted the requested documents and after not receiving a response, I opened a support ticket. The response was that my account was disabled permanently due to "Violations of terms."

The only suggestion I was given was to create a new account with a different email but doing this would have been another violation of their terms. I reached out Acer and they have confirmed that my experience was not unique and a lot of other people have encountered this problem.

If you are looking for a discount and Student Beans is the service, take your money somewhere else.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Good !

It was easy to use and I was able to use it on top of sale items! Pretty cool

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Student Beans offers relevant discounts…

Student Beans offers relevant discounts to my small family and I. High-Street shoe shops and sportswear, eco-ethical toiletries and student necessities. Entirely different to other discount sites that offer massive discount codes but for high end subscription groceries or designer clothes.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Easy!

I loved how quick and easy it was to sign up and I got my discount immediately! Definitely recommend for any student looking for discounts.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer support.

Horrible customer support.
Verification wouldn't work so directed to studentbeans support.
Student beans support then directly verified documents but still requested us to resubmit through the site, highlighting the relevant info in picture. Submitted documents with customers support's highlighted info for it to be rejected and redirected to customer support again. Extremely frustrating, inefficient and poor customer support.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE - DID NOT RECEIVE GIFT CARD

I placed an order for a Rituals gift card via Student Beans and I have still not received it. I have contacted customer service 3 times and still have not received a refund or the gift card. I have been scammed out of £40. Do not recommend purchasing gift cards via student beans links, you will not receive them.

30 November 2025
Unprompted review

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