Absolutley fantastic service from Stratstone Mercedes Leeds. The servicing staff go above and beyond to help. Going forward Stratstone Mercedes Leeds will be the only company looking after my Mercede... See more
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Terrible Business Service, Paid the deposit agreed the financials, had a pick up date agreed, they didn't complete their work in time and delayed my pick up by 4 days. Then when I got the car within 2... See more
Company replied
More communication and updates through the long wait for the vehicle to be supplied would have been nice. The on line manual could be more intuitive as well.
An absolute pleasure buying my new car from Luke at Stratstone. The process was slick and the customer service was brilliant. From quote to collect it was all sorted within 8days and completely pain f... See more
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
155 Gelderd Road, LS12 6BZ, Leeds, United Kingdom
- 0113 201 5200
4.3
Excellent
780 reviews
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Good service I live a mile from JCT600…
Good service I live a mile from JCT600 and prefer to drive 40 miles because of the service the staff and the quality
3 November 2026
Exceeding expectations.
Exceeding expectations at the Leeds dealership, excellent professional customer service by all the professional people they have working there, went above and beyond than the extra mile, and a big Thankyou to Scott vehicle technician.
30 October 2026
Supreme Service
Absolutley fantastic service from Stratstone Mercedes Leeds. The servicing staff go above and beyond to help. Going forward Stratstone Mercedes Leeds will be the only company looking after my Mercedes, even though i bought from a different Mercedes dealship. ☆☆☆☆☆☆☆☆☆☆ from me
29 October 2026
Took two appointments and two days…
Took two appointments and two days leave after wrong parts ordered. No beverages offered. I was waiting 5 hrs over two days. Not really impressed
26 October 2026
Constant communication and my problem…
Constant communication and my problem was solved quickly
27 October 2026
Was made to feel very relaxed
Was made to feel very relaxed, and David was amazing, such a lovely person
30 September 2026
Everything about the experience
Everything about the experience. The sales person wasn’t pushy, very knowledgeable and great to get on with. Thank you again Luke Thornton.
24 October 2026
Is Anybody There....
More communication and updates through the long wait for the vehicle to be supplied would have been nice. The on line manual could be more intuitive as well.
20 October 2026
Excellent service maintenance from Mercedes leeds
The service aftercare is brilliant,efficient staff. No waiting about and the bonus of the vehicle been valeted after the service makes a big difference it almost felt like I was recieving a new car after the service.
19 October 2026
Martin was very helpful
Martin was very helpful, and made travelled from N Ireland and doing the deal easy. Everything was in place and no hassle. Would buy again.
16 October 2026
Leeds Mercedes customer service
I found Leeds Mercedes staff professional & courteous which made my visit a pleasant experience.
14 October 2026
An absolute pleasure…..
An absolute pleasure buying my new car from Luke at Stratstone. The process was slick and the customer service was brilliant. From quote to collect it was all sorted within 8days and completely pain free. Highly recommend 😀
8 October 2026
Would like to leave a 5 star review for…
Would like to leave a 5 star review for a gentleman called Tyler Merritt. Both times I’ve had problems with my car, he dealt with it efficiently and has at times gone out of his way to help. Very pleased with his customer service. Would recommend Tyler to anyone that needs help at Mercedes Leeds.
9 October 2026
Unprompted review
INVOICE MISSING
My overall experience was good but no invoice sent after CV boots replacement and wipeglass replacement.
6 October 2026
Amazing experience
It was an absolute pleasure to purchase another Mercedes from the Leeds branch, and we couldn’t have been happier with the service we received from Luke Thornton.
Luke was amazing from start to finish. He was extremely helpful, knowledgeable and professional throughout the whole process, making everything so easy and straightforward.
We were so impressed with Luke that I have already recommended him to someone else who is looking to purchase a new GLCElectric car. I wouldn’t hesitate to recommend Luke and the Mercedes-Benz Leeds team to anyone looking for a new car.
Thank you again, Luke, for making the whole experience such a pleasure!
30 September 2026
Shocking service
29 September 2026
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