Stratstone - Porsche Centre Wilmslow Reviews 

222
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TrustScore 4.5 out of 5

4.7

Stratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... See more

Company replied

Rated 5 out of 5 stars

Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more

Company replied

Rated 5 out of 5 stars

Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... See more

Company replied

Rated 5 out of 5 stars

I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Manufacturer
  5. Car Repair and Maintenance
  6. Oil Change Service
  7. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, United Kingdom

  • 01625 445545

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.7

All reviews

(222)

4,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No concern

I had to argue and explain my situation( to several agents) to get a courtesy car. There was no concern whatsoever. Really poor communication between departments.

25 November 2023
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hi Reuben,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Michelle at Porsche Wilmslow. Her professionalism, knowledge, and friendly demeanor made the entire process seamless. Michelle went above and beyond to address my concerns, providing prompt and effective solutions. Her commitment to exceptional service truly sets a standard worth commending.

4 December 2023
Unprompted review
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hi Frankie,

Thank you so much for your lovely review.

We love to hear when our team members go above and beyond.

I will ensure your feedback is passed onto Michelle and the management team so they know what a great job they are doing!

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

From the moment I walked into the…

From the moment I walked into the showroom I was met with a friendly face.
The reception staff were very professional and courteous. Carly then guided me to the right department along with a nice mug of hot chocolate.
Michelle (Servicing) then took me through the whole process of what had been done and I felt reassured that I can drive with a peace of mind

5 December 2023
Unprompted review
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hi Stuart,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Carly and Michelle.

We hope to be of service to you again!
Customer Services

Rated 5 out of 5 stars

Michelle is a star

Michelle is a star, she couldn't have been more helpful and efficient in sorting out my issue

13 November 2023
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello Frazer,

Thank you very much for leaving a 5* review.

Michelle will really appreciate it!

Have a great day!
Customer Services

Rated 5 out of 5 stars

Service Stratstone good. Porsche Assistance useless.

Service from Chloe at Stratstone service was brilliant. Porsche Assistance hopeless, Car not collected for repair, lies from Europcar about contact same as last time, AA acting for Porsche Assistance rude and incompetent. Fortunately Chloe managed everything instead.

16 October 2023
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

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