Stratco Reviews 

A great product that lives up to expectations.
The written instructions are not very helpful other than helping confirm you have all the bits! However, the assembly video is excellent and makes assembly a breeze.

Stratford had the metal privacy screens we were looking for at a very good price. We were notified of the delivery quickly, kept up to date. The screens were delivered to our door within three days of placing the order.

It was great to see the assembled product at the shop.Ordered online on special,had to be delivered.
All good,the only disappointment was receiving promotional material a week later with the price dropped a further $200.

Ordered fencing it was delayed because of a powder coating issue so our contractor started another job . No phone call the fencing was dumped on my synthetic grass when there was obviously a driveway.when .we said we wanted it moved off the lawn we were met with you can remove it easily yourself it only weighs 69 k, bit hard when my husband is on a walking frame, poor customer service

Steve from Stratco gave a courtesy call 5mins prior delivery my shed, he was down to earth and very professional. The shed has arrived in perfect condition, and he went above and beyond to place it exactly where I wanted, thanks Steve, now just got to put it together.

Have ordered & picked up several items (garden screens & metal wall decor) from Stratco Sunshine Coast. Easy online ordering, order updates, phone availability when required, & helpful in-store pickup service

Steve is great.

Thank you to Steve for an efficient and friendly delivery today!

How good is Steve (Stratco driver)? Setting up garage multiple Stratco workbenches, shelving, cabinets.
Steve calls me to let me know he had of delivery items and would make the delivery with the next 30 minutes, on arrival the pallet of purchases placed just where I needed.

Steve from Straco delivered my shed professionally. His attention to detail ensured the shed arrived in perfect condition, and he went above and beyond to place it exactly where I wanted.

Product exactly as described - looks good.
Delivered on time and easy to assemble.
Covers our aircon unit perfectly.

Steve was very helpful rang to let us know he was on his way. ensured he was delivering to the right unit rather then just dumping it and running. Complete opposite to our last experience.

A promotion was advertised for an in store sale of up to 75% off on 13th April 2024. 20% off was offered on colourbond fencing products however when trying to make a purchase it was evident that only 7.75% discount was actually being honoured rather than the 20% advertised. If you shopped here on 13th April check your dockets and make sure you actually received the advertised discount correctly. If anybody else has had a similar issue regarding this sale on 13th April 2024 with this item or any other item please consider raising your concerns with Stratco in writing to a given email address, and then elevating to the ACCC if necessary. You will need to call Stratco to get the email address for a customer service manager. I can't share it here.

The online ordering was so simple and delivery within 3 days was amazing. Will have no problem ordering from stratco again absolutely brilliant

Rob from Stratco at Huntingwood was fantastic.
Excellent customer service, fast, friendly and helpful.
Cheers mate.

Wanted to do a phone order with someone else picking it up for me. Staff on the phone were very helpful and made the purchase easy and hassle free. Would highly recommend using phone order if you need to.

Less than one star. Absolutely poor service. We’ve been waiting more than 18 months now for repair to poor product and installation and continue to be fobbed off. We would never recommend this company or product.

Stratco provide a great range of building and home improvement products. I’ve also been impressed by their customer service. Nice!

Received my order on time & the product is easy to assemble & looks great in my yard.

Paid a deposit for a deck and patio roof at the end of October and was told 2 weeks for engineering. Waited and waited for it to come through. Followed up to be told the engineer was on leave and we could expect engineering by mid to end of December. When that did not happen we followed up again to be told end of January. we got an email at the end of January of the sketch that was drawn on the day we paid the deposit. By that time some of the funds we had for the project had gone. We asked for a refund only to be told we had to pay $500 for what seems to be the privilege of being messed around for 3 months. With in my opinion nothing from engineering.
Poor form

Purchased your handi heritage shed a few weeks ago. Only part of the shed arrived, and some wrong parts delivered. Online videos don't show the finer details needed to erect the shed. Tek screws supplied are not sufficient in length to do the job. Gutter mounts not designed fir corrugated colourbond sheets. The list goes on.
Poorly designed and engineered sheds. Not worth the money you pay for them. Extremely disappointed in the product and service. Never again will I purchase your products.