Hassle free storage, the company don't bother you at all, van service was excellent didn't expect that really helped with the finance side of things, smooth move of stuff. Polite and helpful staff an... See more
Company replied
Location
Switch locationStore FIrst Liverpool, Estuary Banks, Liverpool Estuary, L24 8RQ Liverpool, Speke, GB
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See what reviewers are saying
Book early for a choice of the smaller sizes for student storage! Great sizes and easy access whenever you want. Staff were all super helpful. It was good the lock and insurance were included within t... See more
Company replied
The team were professional and friendly with everything being explained clearly. We couldn’t fault the service we received. We had to move the date for the unit a number of times which was never a pro... See more
Company replied
you were extremely helpful polite as well as friendly it has been an awkward for me at my age to downsize but you were there to help my brother steven helped and he found your staff helpful friendly a... See more
Company replied
Company details
About Store First Self Storage - Liverpool
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
Store FIrst Liverpool, Estuary Banks, Liverpool Estuary, L24 8RQ, Liverpool, Speke, United Kingdom
- 0151 341 7777
4.2
Great
17 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Store First Self Storage - Liverpool
Thank you for the 5 stars for our Liverpool store! We're thrilled to hear you've had great service from the team. Thanks again for choosing Store First.
Reply from Store First Self Storage - Liverpool
Thank you for the review for our Liverpool self storage! We're thrilled you've had great service with the team. Thanks again for choosing us!
its only been 1 day,but so far so good…
its only been 1 day,but so far so good and really helpfull staff.
14 April 2026
Reply from Store First Self Storage - Liverpool
Thank you for the great review for our Liverpool self storage - we're thrilled the staff have been able to help with your storage needs and everything has been good so far. Thanks again for choosing us!
Seamless process and very helpful staff
15 March 2026
Reply from Store First Self Storage - Liverpool
Thanks for the 5 stars for our Liverpool storage! We're glad you have found the whole process seamless along with the helpful team. Thank you for being a valued Store First customer.
Reply from Store First Self Storage - Liverpool
Thank you for the 5 stars and great review for our Liverpool storage. It's great to hear you've found the team friendly and professional. Thanks again for choosing Store First!
Best storage company
Hassle free storage, the company don't bother you at all, van service was excellent didn't expect that really helped with the finance side of things, smooth move of stuff. Polite and helpful staff and always friendly with emails to.
Highly recommend!
6 January 2026
Reply from Store First Self Storage - Liverpool
Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed hassle-free storage in Liverpool and that our van service exceeded your expectations. It’s great to know our team was polite, helpful, and friendly throughout. Thanks again for choosing Store First!
Reply from Store First Self Storage - Liverpool
Thanks so much for the review for our Liverpool self storage. We pride ourselves on excellence when it comes to customer service and it's great to see our team has delivered a 5 star-worthy experience at all times! Thanks again for choosing Store First.
Reply from Store First Self Storage - Liverpool
Thank you for your feedback. We’re very sorry to hear about your experience and take concerns like this very seriously. Could you please contact us directly with more details so we can investigate and address the issue. Thank you
Good transparent pricing
Good transparent pricing, clean rooms, great staff , 24 hour access. No issues at all.
1 September 2025
Reply from Store First Self Storage - Liverpool
Thanks so much for the 5 stars for our Liverpool storage - we're thrilled to hear you love our simple, honest pricing, free 24 hour access and great team! Glad you've had no issues during your storage experience. Thanks again for choosing Store First.
Perfect for Student Storage
Book early for a choice of the smaller sizes for student storage! Great sizes and easy access whenever you want. Staff were all super helpful. It was good the lock and insurance were included within the price - no hidden extras here.
14 July 2025
Reply from Store First Self Storage - Liverpool
Thank you for the great review for our Liverpool store. We're thrilled to hear you've taken advantage of our student storage package and the team have been super helpful! We pride ourselves on simple, honest pricing and no hidden costs so we'd love to welcome you back any time you need student storage!
Experience was great
Experience was great. The additional services makes it top notch!
21 November 2025
Reply from Store First Self Storage - Liverpool
Thanks for your feedback! We’re delighted you had a great experience and that our additional services made it even better.
I have been a customer for a long time…
I have been a customer for a long time now and always pay by invoice up front 3-6 months in advance each time. I understand companies have policies and procedures but I was very upset at the way I was treated when on the day the invoice was due I did not pay as I informed the staff via email that I was at a funeral and would pay the next day. Even though I paid the next day as promised and I am not a late payer my unit was overlocked which was embarassing and also uncalled for in my opinion for them to do this. I will move out as soon as I find alternative accomodation.
27 October 2025
Reply from Store First Self Storage - Liverpool
Thank you for your message and for sharing your experience. We completely understand how upsetting this situation has been.
As mentioned, we are currently looking into your case and reviewing what happened so we can address it appropriately.
The staff are friendly and happy to…
The staff are friendly and happy to help, they explained everything clearly and the location is convenient.
6 August 2025
Reply from Store First Self Storage - Liverpool
Thanks for your feedback! Great to hear the team made everything clear and easy, and that the location is working well for you. We really appreciate you choosing Store First!
The team were professional and friendly…
The team were professional and friendly with everything being explained clearly. We couldn’t fault the service we received. We had to move the date for the unit a number of times which was never a problem for the team.
15 October 2025
Reply from Store First Self Storage - Liverpool
Thanks so much for your feedback for our Liverpool storage! We’re delighted to hear the team were professional, friendly, and flexible with your booking. It’s great to know everything was explained clearly and that your experience was smooth throughout. We really appreciate you choosing Store First!
Make house move easier!
So easy to use 24 hours. Ideal for storage during house move.Friendly staff. Trollies always available. 👍
24 January 2025
Reply from Store First Self Storage - Liverpool
Thank you for your great review! We're happy to hear our Liverpool team has been able to assist with your storage needs during your house move. Thanks again for choosing Store First.
you were extremely helpful polite as…
you were extremely helpful polite as well as friendly it has been an awkward for me at my age to downsize but you were there to help my brother steven helped and he found your staff helpful friendly and gone that extra mile picking up my things with a truck you provided, thank you so much.
5 February 2025
Reply from Store First Self Storage - Liverpool
Thank you for your kind words! We’re so glad we could make the downsizing process a little easier for you. It’s great to hear that our team could support both you and your brother, and we’re always happy to go the extra mile to help. Wishing you all the best, and if you ever need anything, we’re here for you!
The staff!
The staff!! Will, Jordan and the lovely lady!! All made the process extremely easy and stress free!
18 March 2025
Reply from Store First Self Storage - Liverpool
Thank you for your review! We're so pleased to hear that Will, Jordan, and the team at Liverpool made your experience smooth and stress-free. Providing excellent customer service is our priority, and we’re glad they could assist you every step of the way!
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