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Store First Self Storage - Leeds Reviews 31

TrustScore 4.5 out of 5

4.6

Store First Leeds, 2 Stourton Haigh, LS10 1AX Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service from the minute you call . From the pick up service to the allocation of pod simply flawless. Pricing is extremely good value for money. I would highly recommend to anyone who is loo... See more

Company replied

Rated 5 out of 5 stars

Using Store First Storage Units is a breeze, easy access into the units and they provide a good number of trolleys so it easy to get your items into the units. There are also staff on site, so if the... See more

Company replied

Rated 5 out of 5 stars

Very friendly, helpful and efficient service. Very good offers and prices. The fact that you don't need to pay an extra month's deposit or give notice of leaving is a refreshing change from other stor... See more

Company replied

Rated 5 out of 5 stars

Store First Leeds have provided an excellent service, pricing is very clear and transparent, units are easily accessible 24/7 via a key fob and staff are always available to help during office hours,... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

About Store First Self Storage - Leeds

Written by the company

At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.

Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.

Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.

Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.


Contact info

  • Store First Leeds, 2 Stourton Haigh, LS10 1AX, Leeds, England, United Kingdom

  • 0113 819 9819

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great staff

Great staff
Very helpful

15 April 2026
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thank you for the 5 stars for our Leeds storage - we're glad to hear the team have been able to help with your storage needs. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Amazing service from the minute you…

Amazing service from the minute you call .
From the pick up service to the allocation of pod simply flawless. Pricing is extremely good value for money.
I would highly recommend to anyone who is looking for storage .

14 April 2026
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thank you for the great review for our Leeds storage - we're thrilled to hear you've had amazing service from the first phone call. Great to know you've had a 'simply flawless' storage experience! Thank you for the recommendation.

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything in detail
Also truck arrived bang on time
Thank you

31 March 2026
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Reply from Store First Self Storage - Leeds

Thank you for your kind feedback! We’re glad our Leeds team was very helpful and thorough in explaining everything. It’s great to hear the truck arrived right on time too. We appreciate your thanks and support!

Rated 5 out of 5 stars

Fantastic really welcoming clean areas…

Fantastic really welcoming clean areas and super secure

29 March 2026
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Reply from Store First Self Storage - Leeds

Thank you for your wonderful review! We’re thrilled you found our Leeds location welcoming, clean, and super secure. We appreciate your support and are here if you ever need storage again.

Rated 5 out of 5 stars

The whole process was made so easy and…

The whole process was made so easy and the facilities are excellent

26 March 2026
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Reply from Store First Self Storage - Leeds

Thank you for the great review for our Leeds storage - we're pleased to know the team made the process so easy for you and you have found the facilities to be excellent! Thanks again for choosing Store First.

Rated 5 out of 5 stars

Great service

Great service, friendly staff and good value

24 March 2026
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Reply from Store First Self Storage - Leeds

Thank you for your kind words! We’re glad you enjoyed great service, friendly staff, and good value at our Leeds location. We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

First class service

Store First Leeds have provided an excellent service, pricing is very clear and transparent, units are easily accessible 24/7 via a key fob and staff are always available to help during office hours, email enquiries are responded to very promptly.
First class service from the whole team…thankyou

20 February 2026
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Reply from Store First Self Storage - Leeds

Thank you so much for your wonderful feedback! We’re thrilled to hear that our clear pricing, 24/7 access, and responsive team have made your experience with Store First Leeds a positive one. Your kind words mean a lot to us, and we’ll be sure to share them with the whole team. Thank you for choosing Store First!

Rated 5 out of 5 stars

Couldn’t thank them enough

Couldn’t thank them enough

1 March 2026
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Reply from Store First Self Storage - Leeds

Thank you for the great review and 5 stars for our Leeds storage! Thank YOU for being such a valued customer. We'd love to have you back if you ever need storage again!

Rated 5 out of 5 stars

Service was professional and easy to…

Service was professional and easy to follow.

22 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for the 5 stars for our Leeds self storage. We're thrilled to hear you have found the service professional with an easy to follow process. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Easy and friendly setup

Easy and friendly setup, way cheaper than the competition. No negatives so far

20 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for your great feedback! We’re thrilled to hear that your setup was easy and friendly, and that you find our pricing competitive. It’s wonderful to know you’ve had a positive experience with no negatives so far. Thanks again for choosing Store First Leeds!

Rated 5 out of 5 stars

Incredible service.

Incredible service..
Units are perfect.. spacious, light, clean.
Staff are so accommodating.. can't do enough for you.
Facilities are the icing on the cake.

27 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for the 5 stars for our Leeds self storage! We're thrilled to hear you've had 5 star-worthy incredible service and the team have been accommodation. We pride ourselves on clean and secure storage units and it's great to know that you've experienced this. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Great Storage Company, Good Customer Services

Using Store First Storage Units is a breeze, easy access into the units and they provide a good number of trolleys so it easy to get your items into the units. There are also staff on site, so if there are any queries re: billing etc they can be answered straightaway.
Highly recommended.

19 February 2026
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thank you for your fantastic feedback! We’re delighted to hear that you find Store First Storage Units easy to access and appreciate the availability of trolleys to help with moving your items. Our Leeds team is always ready to assist with any queries, ensuring a smooth and hassle-free experience. Your recommendation means a lot to us, and we look forward to continuing to support your storage needs!

Rated 5 out of 5 stars

Excellent

👍👍👍excellent service

20 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for the 5 stars for our Leeds self storage! We're thrilled to hear you've received excellent service!

Rated 3 out of 5 stars

The staff on site are very nice but the…

The staff on site are very nice but the central management lack flexibility when it comes to offering meaningful deals to established customers and push back when deals are offered above the generic 10% and 20%.

20 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for your feedback. We’re glad to hear you had a positive experience with our Leeds team. We appreciate your comments regarding central management and our current offer structure, and we’ll take them on board as we continually review how we can provide value to our long-term customers.

Rated 5 out of 5 stars

Brilliant service and lovely people…

Brilliant service and lovely people working there. Very secure and great 24/7 access.

20 February 2026
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Reply from Store First Self Storage - Leeds

Thank you for your kind words! We’re thrilled to hear you found our service brilliant and our Leeds team lovely, and that 24/7 access and security worked well for you. We really appreciate your feedback!

Rated 5 out of 5 stars

Great set-up

Great set-up. Storage open 24 hours a day. Clean. Well organised.

27 November 2025
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Reply from Store First Self Storage - Leeds

Thank you for the great review for our Leeds store. We're thrilled to hear you've found the facility clean and well organised and you've taken advantage of the free 24 hour access!

Rated 5 out of 5 stars

Mike and staff all very helpful and…

Mike and staff all very helpful and showed how the systems work
The facilities are very well kept and using the Break out hot desk space was a true bonus

15 November 2025
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Reply from Store First Self Storage - Leeds

Thank you for your feedback for our Leeds store! We’re glad Mike and the team were helpful and that you found the facilities well maintained. It’s great to hear you enjoyed using the hot desk space too!

Rated 5 out of 5 stars

Quick and effortless.

Quick and effortless.

For my short-term use, this was perfect. The only storage company that does not have a minimum 'rental' period.

Check in was simple, facilities are clean and well maintained, with 24/7 access to your storage unit.

Very good and cost effective.

30 August 2025
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thank you for taking the time to leave feedback for the Leeds store. We're very happy to hear you've had a quick and effortless storage experience and simple check-in with 24 hour access! Thanks again for choosing Store First.

Rated 5 out of 5 stars

Great facilities and deals

I've been storing with Storefirst Leeds since 2016 for a personal unit. The facilities are nice , clean and secure if you ever have any queries staff are always happy to help

Comparing the facility to a number of local competitors it blows them out the waters with the free meeting rooms , break out rooms and refreshment

1 December 2024
Unprompted review
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thank you for your fantastic feedback! We’re thrilled to hear you’ve been happy with our Leeds facility since 2016. It’s great to know our clean, secure units and extra amenities like meeting rooms and refreshments make a difference. We really appreciate your continued support!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly, helpful and efficient service. Very good offers and prices. The fact that you don't need to pay an extra month's deposit or give notice of leaving is a refreshing change from other storage venues. Also, any refunds due are paid within stated timescales. Store First will be my go to choice should I need storage facilities in the future. Many thanks.

28 August 2025
Store First Self Storage - Leeds logo

Reply from Store First Self Storage - Leeds

Thanks so much for taking the time to share this lovely feedback. We’re really glad to hear you found the service friendly, helpful, and straightforward and that our pricing and no-deposit approach made things easier for you.

It’s great to know the refund process and flexibility stood out too. We’d be more than happy to welcome you back if you ever need storage again. Thanks again for choosing Store First!

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