Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. Sample tiles arrived very quickly enabling us to select exactly the ones we wanted. Tiles arrived on time with good service from driver. They are excellent quality and look stunning... See more
Company replied
After receiving many samples from various tile shops, The Stone & Tile Company came up trumps with the tile that I'll be ordering for our bathroom refit. Very quick delivery and well packaged. Also he... See more
Company replied
Tile samples came very quickly and were well packaged to avoid any damages. Have made our final choice ( Vedra sea brick tile) and will put our order in very soon. Quality of the tile very good co... See more
Company replied
Company details
Written by the company
At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.
Contact info
Unit 4 Tungsten Park, Bardon Road, LE67 4BL, Coalville, United Kingdom
- 01530 811118
- help@stonetilecompany.co.uk
- www.stonetilecompany.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered some samples
Ordered some samples, couldn’t believe they were free and free postage! Arrived quickly and tiles are great quality. Will definitely order
22 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind words! We're thrilled to hear your samples arrived quickly and that you're happy with the quality - that's exactly what we aim for! We hope you love the tiles just as much when you place your full order, and we can't wait to see what you create. We're here if you need any help choosing - happy to help anytime! 😊
Sarah Lee
Senior Customer Service Advisor.
Ordered a set of samples from The Stone…
Ordered a set of samples from The Stone & Tile Company and they arrived quickly and beautifully packaged. Such great quality tiles - looking forward to placing my order now that the samples have helped us make a decision.
29 January 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your lovely review! We're delighted to hear that your samples arrived quickly and that you were pleased with both the packaging and the quality of the tiles. Choosing the right tile is an important decision, so we're really glad the samples helped you feel confident about your choice. We look forward to helping you with your order and seeing your project come together!
Sarah Lee
Senior Customer Service Advisor.
Really fast delivery of my samples and…
Really fast delivery of my samples and high quality. Will definitely be going ahead with my order.
20 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much! We’re really glad the samples arrived quickly and that you’re happy with the quality. Looking forward to helping with your order!
Sarah Lee
Senior Customer Service Advisor.
Reply from The Stone & Tile Company
Thanks so much! We’re really glad it arrived quickly. We appreciate you taking the time to leave a review.
Sarah Lee
Senior Customer Service Advisor.
Samples delivered quickly and look…
Samples delivered quickly and look great.
7 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thanks for the great feedback! We’re glad the samples arrived fast and looked great. Looking forward to helping with the rest of your project.
Sarah Lee
Senior Customer Service Advisor.
Samples received with no issues
Samples received with no issues. Will order them ready for the kitchen
22 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thanks so much for the update! Really glad the samples arrived safely. We’ll be here whenever you’re ready to order for the kitchen 😊
Sarah Lee
Senior Customer Service Advisor.
Tile Samples
The samples were easy to order and they arrived very quickly. There was good follow up and an easy to use live chat for any queries. I would definitely recommend this company.
13 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your great review! We're delighted to hear the samples were easy to order and arrived quickly. It's also wonderful to know you found our follow-up and live chat helpful. We really appreciate your recommendation!
Sarah Lee
Senior Customer Service Advisor.
Reply from The Stone & Tile Company
Thank you for your review! We're glad your samples arrived quickly and that you're happy with the quality.
Sarah Lee
Senior Customer Service Advisor.
Quick, helpful service.
Ordered some sample tiles that were delivered quickly. Also included was a small information leaflet giving advice on choosing tiles and how the team could offer further help. Love the tiles I’ve been sent and will be putting an order in. I also sent an online query which was answered within 24 hours.
17 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your fantastic review! We're so pleased to hear your samples arrived quickly and that you found the information leaflet helpful. It's great to know you love the tiles and that our team was able to assist with your query promptly. We really appreciate your feedback and look forward to helping you with your order!
Sarah Lee
Senior Customer Service Advisor.
Great sample which was sent super…
Great sample which was sent super quickly! Can’t wait to order them!
22 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your feedback! We're delighted the sample reached you so quickly and that you’re pleased with it. We can’t wait to help you with your order!
Sarah Lee
Senior Customer Service Advisor.
I ordered a free tile sample
I ordered a free tile sample, fast delivery and good quality will be placing a full order
2 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your review! We're glad your sample arrived quickly and that you're happy with the quality. We look forward to helping you with your full order!
Sarah Lee
Senior Customer Service Advisor.
Great choice of tiles.
Tile samples came very quickly and were well packaged to avoid any damages.
Have made our final choice ( Vedra sea brick tile) and will put our order in very soon.
Quality of the tile very good compared to similar looking tiles from other companies online.
Would recommend this company.
21 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your wonderful review! We're really pleased to hear your samples arrived quickly and safely packaged. The Vedra Sea Brick tile is a fantastic choice, and we're delighted that the quality stood out compared to other options you’ve seen online. We truly appreciate your recommendation and look forward to helping you with your order very soon!
Sarah Lee
Senior Customer Service Advisor.
Excellent service
Excellent service. Chose the tiles I wanted they arrived within a couple of days and are great quality
9 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you for your great review! We're so pleased to hear you found the ordering process easy and that your tiles arrived quickly. It's wonderful to know you're happy with the quality too. We really appreciate your feedback and hope you enjoy your tiles!
Sarah Lee
Senior Customer Service Advisor
Samples delivered very quickly and free.
13 February 2026
Unprompted review
Reply from The Stone & Tile Company
We’re so glad the samples reached you quickly! 😊 Providing fast and free samples is something we’re proud of. Thanks for taking the time to share your feedback!
Sarah Lee
Senior Customer Service Advisor.
samples arrived quickly and well…
samples arrived quickly and well packaged. I will order.
4 February 2026
Unprompted review
Reply from The Stone & Tile Company
We’re glad to hear your samples arrived quickly and were well packaged - that’s exactly what we aim for. We truly appreciate your order and look forward to helping with your project.
Sarah Lee
Senior Customer Service Advisor.
Happy with service
I ordered a slate sample which arrived very quickly- and was just what I needed to be able to view product properly.
14 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your kind feedback!
We’re delighted to hear that your slate sample arrived quickly and gave you exactly what you needed to properly view the product. We know how important it is to see and feel the material in person before making a decision, so it’s great to know the sample helped.
Sarah Lee
Senior Customer Service Advisor.
Great tile samples
Great tile samples, although decided they weren’t for us. However we have ordered different tiles instead.
17 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your feedback! 😊
We’re really pleased to hear you were happy with the tile samples, even if they weren’t quite the right fit in the end. Choosing the perfect tile is such an important part of the process, so we’re glad the samples helped you make the right decision for your space.
Sarah Lee
Senior Customer Service Advisor.
Gorgeous paris pearl tile
Gorgeous pearl tile, looks far more expensive than expected!
Having received a sample, have now purchased a full order for my Kitchen. Cant wait to get it all complete and see the finish project!
11 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your lovely review! ✨
We’re thrilled to hear you love the pearl tile — it’s always a bonus when something looks even more luxurious in person than expected!
How exciting that you’ve now placed your full order for the kitchen! We can’t wait for you to see it all come together - it’s going to look stunning. If you need any help along the way, whether it’s fitting tips or finishing touches, we’re always here to help.
Be sure to share a photo of the finished project - we’d love to see it!
Sarah Lee
Senior Customer Service Advisor.
Samples were delivered quickly and the…
Samples were delivered quickly and the quality looks amazing! I spoke to customer service on the phone to ask a few questions around delivery and grouting and the team were super helpful
17 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your wonderful review! 😊
We’re absolutely delighted to hear that your samples arrived quickly and that you’re impressed with the quality -that’s exactly what we aim for. It’s also fantastic to know that our customer service team were able to answer your questions about delivery and grouting and that you found them helpful.
Your kind words really mean a lot to us, and we’ll be sure to pass your feedback on to the team. If there’s anything else we can help with as you move forward with your project, we’re always here to help.
Sarah Lee
Senior Customer Service Advisor.
Great tile sample arrived well packaged…
Great tile sample arrived well packaged and in good time ... perfect for what we need so now ordering for our bathroom
17 February 2026
Unprompted review
Reply from The Stone & Tile Company
Thank you so much for your lovely review! We’re delighted the sample arrived safely and was just what you needed. How exciting that you’re ordering for your bathroom - we can’t wait to be part of your project! 😊
Sarah Lee
Senior Customer Service Advisor.
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