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www.stitcher.co.uk Reviews 

7,642
•
TrustScore 5 out of 5

4.9

Scrapbooking Store
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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, often noting that orders arrive quickly and efficiently. Many consumers are impressed with the product quality and the wide selection available, finding everything they need for their projects. People also appreciate the reasonable prices, which are often more affordable than local alternatives, and the helpfulness of the staff. However, some customers also noted occasional issues with delivery, such as damaged parcels or delays with specific carriers, even though the company promptly resolved these situations.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently praising the quick response and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, good value, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and quick... See more

Order

Customers had positive experiences with order, finding the process very easy to use and consistently... See more

Price

Clients share positive opinions on price, consistently finding products at excellent and very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more

Rated 5 out of 5 stars

Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more

Rated 5 out of 5 stars

My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more

Rated 5 out of 5 stars

I have just made my first purchase for some DMC threads to finish a project I have been doing. The threads arrived really quickly, & were a great price. I received a welcoming email as it was my fir... See more

Company details

  1. Scrapbooking Store
  2. Hobby Store
  3. Needlework Shop

Written by the company

Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,642)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Been trying to order dmc threads for 2…

Been trying to order dmc threads for 2 days have emailed them and they have not replied the order was for £115 which they have lost because they would not help me

23 July 2024
Unprompted review
www.stitcher.co.uk logo

Reply from www.stitcher.co.uk

Hello Jacqueline,
We did reply to your original ticket on the day you contacted us. We have forwarded on a copy of our message directly to your email address.

Rated 5 out of 5 stars

Value & variety

I was able to order every colour I needed at a great price. My order was delivered on time and I’m looking forward to starting my next project. I would not hesitate to use this company again.

1 June 2024
Rated 5 out of 5 stars

Top marks all round!

Top marks all round!!
Clear and uncomplicated ordering. Excellent quality. Amazing price. Arrived days before expected. I couldn’t be happier and so pleased I found this site. Will definitely be ordering from them again. Thank you.

1 June 2024

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