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Stilo&Stile Reviews 

10,039
•
TrustScore 5 out of 5

4.9

Pen Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,840 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, including specialty items, and appreciate the attentive, knowledgeable service provided by the staff. Many highlight the fast and secure delivery, with items arriving well-packaged and often ahead of schedule, noting the overall ease and efficiency of the ordering process. People frequently commend the company for its exceptional customer support, offering helpful advice and ensuring product quality before dispatch. The clear and customer-friendly policies, coupled with reliable shipping and competitive pricing, contribute to a highly satisfying purchasing journey for consumers.

What people talk about most

Product

Consumers find products to be of high quality and variety, with many praising the selection of fountain pens,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed of... See more

Quality

People report positive experiences with product quality, often highlighting the craftsmanship, attention to... See more

Service

Customers had positive experiences with service, consistently praising the exceptional and prompt assistance... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Fast shipping, wonderful service, good prices and good prices on intl shipping. They account for you not needing to pay VAT if you're outside of Europe, which saves me from paying it twice when it ar... See more

Rated 5 out of 5 stars

I love Stilo&Stile. They have so many beautiful items for people who love fountain pens, inks and writing. Valentina helped me secure my dream pen when a small restock was expected to arrive. She was... See more

Rated 5 out of 5 stars

Such excellent customer service ! This shop has some really attentive and very knowledgeable owners, who really know their products and are willing to give advice. Thanks! Will definitely shop here a... See more

Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(10,039)

2,819 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect experience at all levels

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the one in my country is kind of limited)

16 June 2026
Rated 5 out of 5 stars

Perfect!

Perfect!
I had a problem. Due to my lack of knowledge of the pen, which has a filing system, which I was using for the first time, I wrote to them and they answered me quickly, accurately and kindly. Excellent store.

23 June 2026

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