Stevensons Reviews 

2,905
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 960 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff, noting that store assistants are exceptionally patient, welcoming, and knowledgeable during school uniform fittings. People also deeply appreciate the remarkably fast delivery services, secure packaging, and the overall smooth online ordering process. However, some reviewers were not happy with the sizing consistency, noting that clothing items frequently do not fit to measure and require multiple exchanges. Consumers also mentioned that returning products can be inconvenient, and dealing with incorrect sizing often involves unexpected delivery costs when replacements are urgently needed.

What people talk about most

Delivery service

Consumers find the delivery service to be efficient and prompt, with orders arriving quickly or the next day.... See more

Product

Customers consistently note ambiguous experiences with product quality and sizing. While many reviewers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that websites are easy to use and... See more

Service

Clients share positive opinions on service, highlighting the quick and efficient experience they consistently... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more

Company replied

Rated 5 out of 5 stars

I had the absolute pleasure of having Holly assist my daughter’s with their school uniform fitting today, one of whom were staring new to the school so needed EVERYTHING. Holly was wonderfully helpful... See more

Company replied

Rated 5 out of 5 stars

The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... See more

Company replied

Rated 5 out of 5 stars

Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more

Company replied


Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Shoe Store
  5. Sportswear Store

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,905)

851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

smooth from Start to Finish!

Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were completed with absolute ease.

29 June 2026
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Rated 5 out of 5 stars

Excellent company

Excellent company. Delivery is as stated and items are always of high quality. Would recommend.

25 June 2026
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Rated 5 out of 5 stars

Great service

Great service, helpful and fast delivery.
Good quality uniform

3 July 2026
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Rated 5 out of 5 stars

Great service and experience

Stevensons came into my daughter’s school to measure her for blazer, they sent sizing home and I ordered tracked delivery and it arrived In 2 days. Great service, 5 stars from me.

30 June 2026
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Rated 5 out of 5 stars

Best Place for School Uniforms

I ordered my child’s secondary school uniform from Stevensons, but I accidentally selected the wrong size. I emailed them straight away, and they responded very quickly to confirm they had changed the size for me. They also kept me updated about when my order would be dispatched, which I really appreciated.

The whole process was easy, and the customer service was excellent. I’ll definitely be ordering uniforms for my other children from Stevensons, and this will always be my first choice. Highly recommended! ⭐⭐⭐⭐⭐

1 July 2026
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Rated 5 out of 5 stars

Friendly, helpful :)

Whenever I order anything for my children, your team of staff are always helpful and friendly. Can’t get better as I don’t order often but every single time. Friendly, helpful and always happy to help thank you

30 June 2026
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Rated 5 out of 5 stars

Christine at the Stevensons

Christine at the Stevensons provides outstanding customer service. We’ve visited several times, and every single visit has been met with the same first-class service. She is always friendly, patient, and incredibly helpful, taking the time to answer our questions and ensure everything fits perfectly. Her professionalism and welcoming attitude make the whole experience easy and stress-free. It’s clear she genuinely cares about her customers. Thank you, Christine, for consistently delivering such excellent service. Highly recommended!

7 July 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful Kiri!!

We had a wonderful experience with Kiri Dalkin. She was extremely helpful and had everything organised for us arriving and took all the stress away! She provided us with lots of advice with sizing etc.
She has the most friendliest and outgoing personality. My son said she was sooooo nice and was very helpful. He really enjoyed the experience too! Any customers will be so lucky if they have Kiri when they arrive!! It was great to meet her as she is such a lovely person. Thank you.

6 July 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality

Great quality, all sent very quickly!

30 June 2026
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Many thanks for leaving a review.

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