Ordering process was easy. You accepted Google Pay, which made it real easy. Didn't have to get my wallet. Order was delivered a day earlier than expected, which was nice. The watch itself appeare... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted a quality watch with sapphire crystal, distinctive design, and non metallic band. I could not afford Nomos or Junghans, and found just the right balance in Sternglas. Only 2 caveats: 1. The... See more
This was a pleasant surprise! The curved sapphire glass and the elegant Bauhaus style of the dial exude a nice sense of calmness. The solar watch runs extremely accurately. The strap softened up quick... See more
Very smooth process from the order to the delivery. Delivered earlier than forecasted by Sternglas. I love my new watch ! Only one weakness : the package was not safely delivered by DHL (no ring, jus... See more
Company details
Written by the company
STERNGLAS offers high-quality watches with Bauhaus-inspired designs, crafted from durable materials like scratch-resistant sapphire crystal and reliable movements – all at a fair price. The Germany-based company provides a 2-year warranty and offers free worldwide, duty-free shipping.
Contact info
Hamburg, Germany
- +49 (0)40 999993 69
- support@sternglas.com
- www.sternglas.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought the beautiful Sternglas Asthet
Bought the beautiful Sternglas Asthet. Overal I'm content with the watch quality and looks, except with the quality of the metal casing because this scratches easily (within 1 week of normal usage)
2 September 2021
Reply from STERNGLAS
Dear Josser, thank you very much for your feedback. We are so sorry that there are already scratches at the watch case. Just send us an E-Mail to support@sternglas.de. We will find a good solution for this. :)
Reply from STERNGLAS
Dear Edgars, thank you very much for your awsome feedback. We are very happy about it. :)
All went good
All went good, communication was excellent, shipping was fast. I did not unpack the clock yet as it is a present.
29 August 2021
Reply from STERNGLAS
Dear György, thank you so much for your great feedback. The whole team is happy about it. :)
Affordable Junghans
I was looking for a bauhaus style Junghans Max Bill watch at an affordable price.
I wear my new Naos White quartz watch for a week now, during working hours. This is a classic beauty timepiece, accurate, elegant, perfect for an office job. I don't regret my choice.
27 August 2021
Reply from STERNGLAS
Dear Gábor, thank you very much for your awsome feedback. We are very happy about it. :)
Perfect
Perfect! The delivery was fastest possible. The watch is just as good as I expected. 5 points!
27 August 2021
Reply from STERNGLAS
Dear Jussi, thank you so much for your great feedback. The whole team is happy about it. :)
Superb dial.
23 August 2021
Reply from STERNGLAS
Dear Rui, thank you very much for your awsome feedback. The whole team is happy about it! :)
Fast delivery, amazing watch
The watch arrived real quick, and it looks amazing. Would recommend Sternglas to anyone for sure!
23 August 2021
Reply from STERNGLAS
Dear Travis, thank you very much for your great feedback. We are very happy about it. :)
Reply from STERNGLAS
Dear Stefan, thank you very much for your feedback! The whole Team is very happy about it. :) Best wishes from Hamburg!
What a fantastic Bauhaus watch—great…
What a fantastic Bauhaus watch—great for the price. Fast shipping, too!
22 August 2021
Reply from STERNGLAS
Dear Ian, thank you for your awsome feedback! We are so glad that you like your watch. Best wishes from Hamburg :)
Great Watch at a Great Price
Excellent looking watch (Naos) that appears to be very well built! Quite happy with my purchase and the help I received from customer service on a minor issue with the shipping provider. Would buy again.
17 August 2021
Unprompted review
Reply from STERNGLAS
Dear Colin, thank you so much for your wonderful feedback! The whole team is happy about it. Best wishes from Hamburg! :)
Excellent well made timepiece
Excellent well made timepiece. I recommend all to give these guys a chance. Beautiful
14 August 2021
Reply from STERNGLAS
Dear Robert, thank you for your awsome feedback! We are very happy about it. :) Greetings from Hamburg!
For orders or returns, exemplary service.
Everything about Sternglas is a pleasant surprise, even (and unexpectedly) their fast and free return service on the occasion that the watch is unsuitable for the recipient, as has just happened to me. Knowing a company which is dedicated to such customer care gives confidence that whatever happens a swift resolution is promised and delivered.
13 August 2021
Reply from STERNGLAS
Dear David, thank you so much for your wonderful feedback! We are all very happy about it. Greetings from Hamburg :)
Fantastic product
Great customer service, fast shipping, and beautifully crafted timepiece.
11 August 2021
Reply from STERNGLAS
Dear Sean, thank you very much for your awsome feedback. We are all very happy about it! Best wishes from Hamburg. :)
Reply from STERNGLAS
Dear Brian, thank you so much for your feedback. We are so happy about it. :)! Best wishes from Hamburg.
Reply from STERNGLAS
Moin Mike!
We're delighted to hear that your order reached you quickly and smoothly in the UK! Enjoy your new timepiece.
Best regards from Hamburg!
Excellent service!
Excellent service!! Received my order in the UK within three days! The watch is better than expected and my third purchase from Sternglas.
10 August 2021
Reply from STERNGLAS
Moin from Hamburg! Thank you very much for your wonderful feedback. We are so glad that you like your Sternglas watches that much. :) Greetings!
Just received the Marus Watch with…
Just received the Marus Watch with black rubber strap. Simply beautiful. I love it.
10 August 2021
Unprompted review
Reply from STERNGLAS
Dear Juan, thank you so much for your aswome feedback! We are glad that you like your new Marus. :) Have a lots of fun with it! Greetings from Hamburg.
High quality products backed by…
High quality products backed by outstanding customer support.
8 August 2021
Reply from STERNGLAS
Dear Dave, thank you for your excellent feedback. :) We are very happy that we could help you. :) Best wishes from Hamburg!
I have been looking for a clock for the…
I have been looking for a clock for the house for a long time. And Sternglas made me very happy. Thanks.
5 August 2021
Reply from STERNGLAS
Dear Andrii, thank you very much for your wonderful feedback. We are glad that we made you happy with your new watch. :) Best wishes from Hamburg!
I purchased a Naos quartz
I purchased a Naos quartz, along with two extra bands, one black, one steel. Everything arrived in tip top condition, very quickly. I have not had the watch long, but it has kept perfect time so far. The Naos is a beautiful watch. The bands change quickly and easily. In short, I'm a very happy customer. I expect I will purchase additional Sternglas watches as time goes on, and I will have measured that time accurately and in style.
4 August 2021
Reply from STERNGLAS
Dear Donald, thank you so much for your awsome feedback! The whole team is very happy about it. :) We are so glad that we could convince you with your Naos. Best wishes from Hamburg!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.