One of the worst experience I've ever…
One of the worst experience I've ever had, I would not recommend CBT groups at Southampton I got totally egnored and shut down all the time, totally unprofessional.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the worst experience I've ever had, I would not recommend CBT groups at Southampton I got totally egnored and shut down all the time, totally unprofessional.
From day one i started Steps to Wellbeing, I was told I am a complex case, then counsellor was on holiday. Nothing for ages, Then next session told I am not going to kill myself so I am OK and it was finished. No 8 sessions I was told I would get. It was complete joke.
This is a brilliant NHS Mental Health service. They have helped me so much. Highly recommended for anyone that needs help for their mental state. Never be afraid to ask them for help. You mayb need to get your GP to refer you.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.