Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too a... See more
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Review summary
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Based on these reviews
Experience with Stelrad was very good, good quality radiators, managed to get a bit of a sale. TRV's are maybe a little expensive but tbh, the quality is far superior to average on market. Easy enough... See more
Company replied
My review may be a little premature. The radiator is still in the original packing in my garage. Will be fitting it when the weather is a little warmer. Most of the radiators in my house are Stelra... See more
Company replied
Absolute brilliant product knowledge from the lady that answered the phone Sorted out the correct radiator for my requirements Ordered and paid for, delivered when they said by very courteous d... See more
Company replied
Company details
- Heating Equipment Supplier
- Bathroom Supply Store
- Building Materials Supplier
- Boiler and Heating Service
- Home Improvement Store
- Radiator Shop
About Stelrad Ltd
Written by the company
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Written by the company
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Contact info
Marriott Road, S64 8BN, Mexborough, United Kingdom
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4.6
Excellent
4K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
VERY PLEASED WITH NEW COLUMN RADIATORS.
VERY PLEASED WITH NEW COLUMN RADIATORS.
SPEEDY ON TIME DELIVERY AND GOOD VALUE FOR MONEY.
13 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
First rate customer services
I ordered an XP radiator for bathroom, to match other Stelrad radiators around the house, which I've had for last 20 years. Biocides are now added to painting process that my son, who has a rare immune condition, is allergic to. Communications re information with customer services were first rate, going the extra mile to help. They arranged collection of radiator free of charge. Great company, as before, with whom to work.
20 January 2026
Reply from Stelrad Ltd
Thank you for your 5* review
Thanks Amy
Bought replacement radiators to replace…
Bought replacement radiators to replace very old radiators. Bought K2 flat front panel ones which look modern, are well made, straightforward to fit and are easier to clean. Delivery was very fast and I was kept informed. Thanks
9 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Great service and quick delivery
22 January 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
High quality radiators at a competitive price
Stelrad manufacture high quality radiators and on this occasion I took advantage of a good discount for a replacement radiator. I was pleased with their communication and the radiator was delivered on the day promised coupled with a very competitive delivery charge
10 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Excellent website with all radiator…
Excellent website with all radiator types and sizes and even better pricing. Delivery spot on with full updates on progress. Not buying radiators anywhere else now. Stelrad is a brand I used years ago but they seemed to dissappear. Glad I found them again.
11 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Towel radiator: don’t trust the measurements in the instructions
Towel radiator was in good condition and meets my expectations, however the instructions for fitting are misleading. They show the position of the wall fittings as 80mm in from the outside measurement, this is correct for the top fittings but the bottom fitting need to be 105 in from the outside measurement. This led to two incorrect holes being put in the wall and needing to be filled.
11 February 2026
Reply from Stelrad Ltd
Thank you for your review, I have passed your feedback on to the relevant department. Thanks Amy
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Exactly what I wanted and arrived on…
Exactly what I wanted and arrived on time . Thank you.
9 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Very pleased with the price & service…
Very pleased with the price & service that I received from Stelrad.
Thoroughly Recommend.
10 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
the people who there
19 January 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Great service and fast delivery
Great service and fast delivery. Specail thanks to Stacey who sorted second order.
6 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Very serious approach
Very serious approach. The rads came on time and delivery guys were quite helpful. I have already installed 2/3 and the difference is quite noticeable.
Thank you
8 February 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Good service and fast delivery
Good service and fast delivery. Buying direct was ideal and the price was as good if not better than from retailers. Only one thing one of the radiators was slightly damaged on one corner. I can live with it so its fine but just a little more caution from the delivery side of things.
5 February 2026
Reply from Stelrad Ltd
Thank you for your 4* review, if you require a touch up pen for the corner please get in touch or email stelraddirect@stelrad.com Thanks Amy
Item i required it was a relief to find…
Item i required it was a relief to find the part. It came quickly.
16 January 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
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