Stellantis &You UK - DS Store Manchester Reviews 

65
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TrustScore 4 out of 5

4.1

99 Windsor Street, M5 4DG Manchester, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been having a difficult time trying to decide on my new car, the help and advice I was given by Layna was amazing and exactly what I needed. She took time to listen and be patient with me and jus... See more

Rated 5 out of 5 stars

I have been a customer of Peugeot Manchester for 20 years and have always received amazing service and been very happy with each car and received great aftercare. George Baxter provided exceptional s... See more

Company replied

Rated 1 out of 5 stars

Brought car in for recall work, no acknowledgement from service rep that this was a nuisance Not ready for collection when expected, no text update given, didn't seem at all bothered No further upd... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our car from Stellantis. Ryan was very helpful and couldn’t do enough for us! The buying process was smooth and enjoyable.


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 99 Windsor Street, M5 4DG, Manchester, United Kingdom

  • 0161 743 3977

4.1

Great

TrustScore 4 out of 5

65 reviews

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Replied to 96% of negative reviews

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4.1

All reviews

(65)

3,130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

very friendly staff and helpful also…

very friendly staff and helpful also kept us informed all the way through our order

31 October 2022
Stellantis &You UK - DS Store Manchester logo

Reply from Stellantis &You UK - DS Store Manchester

Lynn, thank you for your kind words and this wonderful review! Have a fantastic day!

Rated 5 out of 5 stars

Hi really professional service from…

Hi really professional service from Robert and Chris nothing to much trouble or questions unanswered was given great advice to help with my decision

27 September 2022
Stellantis &You UK - DS Store Manchester logo

Reply from Stellantis &You UK - DS Store Manchester

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Excellent service, delivered with care & professionalism

I went to Robins & Day DS Manchester only as a result of a poor experience elsewhere, and cannot tell you how impressed I was with the level of service, responsiveness and care that I received.

After meeting with Joshua & test driving the beautiful DS7 Crossback, I placed an order for the car. The process was simple . After ordering the vehicle, I had a number of questions and Joshua was patient and reassuring when dealing with me.

When the car was delivered, Connor took care of the handover. He too went quickly through the handover process & paperwork ensuring he pointed out key pieces of information and making sure I understood the implications. He then took as long as I needed to show me the different controls and functions of my new car,

I have bought from 3 or 4 different dealers over the last 10 years or so, but this was by some margin the best, least stressful and most professional car buying experience I have ever had.

17 June 2021
Unprompted review
Stellantis &You UK - DS Store Manchester logo

Reply from Stellantis &You UK - DS Store Manchester

We are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!

Robins & Day

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