Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
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What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- Shipping and Mailing Service
- Business to Business Service
- e-Commerce Solution Provider
- Mailing Service
- Shipping Service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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I like how easy it is to create labels
I like how easy it is to create labels, the only negative I have is not being able to make duplicate labels in case you mess one up.
2 December 2025
Reply from Stamps.com
Hi Melissa, thank you for your feedback! If your shipping label prints incorrectly due to a printer error, you can reprint it immediately after the print from the Mail tab or later from the History tab in the Stamps.com Online app. Stamps.com will reprint shipping labels for no additional charge. Rest assured that we do have a Shipping Label reprint option. Further details can be found here:
https://help.stamps.com/hc/en-us/articles/20821615507867-Reprint-Shipping-Labels
If we can help or clarify further, please let us know!
-Sincerely,
Paul
Closed the account within 10 min
Closed the account within 10 min of opening. I go through the harangue of creating a username and password and entering my credit card. Yhe immediayt chatge me $10 for postage?what kinda postage? Then i try to log in to order supplies bit ot would not accept my username. I called them to close the account AND THEY FOUND ME WITH THE USERNAME. Even more stupidity asking for my email address and street address blah blah blah saying IT WAS ALL FOR MY PROTECTION.QUEASY now cuz they have my credit card info. It toof 5 seconds for them to bill me $10 and now 4 weeks to get a credit????? I say Stay away. It's overseas somewhere and Im uneasy and queasy
1 December 2025
Unprompted review
Reply from Stamps.com
Hi Ava,
Thank you for sharing your concerns and we're sorry to hear that we left you with such a bad feeling. We apologize for any misunderstanding on this. We do not charge $10.00 automatically when you sign up. Customers may choose to replenish or add to their postage balance manually.
When you click on "Add Funds" and select the amount that you wish to purchase, we provide a Confirm Transaction screen that states: "Please confirm that you wish to add [$ dollar amount] to your account balance. Once you click the Confirm button, the amount will be added to your account and cannot be refunded." Once you click "Confirm," the amount is added to your postage balance.
We believe that the minimum amount of $10.00 covers a wide variety of postage mailing needs so that you can be able to print postage for envelopes and packages. Rest assured that once an account is closed, any remaining postage funds would be released to you, normally to the credit card used to purchase the postage in question. Stamps.com provides the USPS with your credit card information, and the USPS charges your account for the postage you purchase.
We apologize for your experience regarding logging in, and we do appreciate your feedback.
As a third-party affiliate of the USPS, Stamps.com is a licensed vendor of online postage. Therefore, we must adhere to high standards of security in order to lessen the chance of mail fraud and mail-related crime. Security questions ("Mother's Maiden Name, Favorite Pet, Favorite Vacation Spot, Place of Birth") are posed and answered by the customer upon registration, and give the customers a chance to choose an easy-to-remember-but-hard-to-guess method of identification, and also provide an additional means of security for Stamps.com account-holders.
Many companies employ this method of security identification, in addition to providing their customers with a username and password, as we do.
We appreciate your feedback and if we can assist further, please let us know.
Sincerely,
Paul
Signed up for a free trial
Signed up for a free trial. Once I realized it was not the service I needed for my problems, I thought it was canceled. Then I was charged for a few months, and even after I actually closed the account, I kept getting charged.
22 August 2025
Unprompted review
Reply from Stamps.com
Hi Ethan,
Thank you for that feedback and we sincerely apologize for the experience. We'd certainly like to resolve this issue and investigate this further for you. We'd like to locate your account. Please email us at social@stamps.com.
-Sincerely, Paul
Clickbait to get you to sign up so they can steal your money
They lied to get me to sign up telling me I would get a free scale They never sent me the scale nor did they ever send me a way to claim the scale.
I tried to cancel my account but there is absolutely no way to do it on the website.
I contact the chat bot and it tells me I need to pay for the products and service I never used.
Refuses to respond to emails keeps trying to charge me!
I received an email that said to claim the scale but it didn't give me a link to claim it or a code I contacted you guys multiple times and never once got a response!
It took over a month for you guys to finally cancel my account even though I never used it when there should just be a button to click cancel on it.
because you're complete garbage!
21 November 2025
Unprompted review
Reply from Stamps.com
Hi Kevin,
We sincerely apologize for the negative experience. Rest assured that your account is closed as requested and that your outstanding balance has been zeroed out for you. We're sorry that you had such a negative experience with the scale offer and the service. You should have received an additional email for an offer for a free 5lb scale to help you weigh envelopes and packages. The way the promotion works is that you can order your free scale via the software, enter the promo code, and just pay for shipping and handling. It is not sent out automatically. We do show that your emails received responses, but we are here for you if you require further help or clarification. We apologize for the experience and frustration. -Sincerely, Paul
Easy to post mail
10 November 2025
Reply from Stamps.com
Hi Kristine,
We're glad posting mail was easy. Thank you for your feedback; we appreciate it!
-Sincerely,
Paul
I have to unplug and reboot my scale…
I have to unplug and reboot my scale every time I use it. Additionally, whenever I attempt to add postage, I receive an error code, but the postage is added within a couple of hours. I usually need to print stamps at the time that I add postage.
11 November 2025
Reply from Stamps.com
Hi Lorna,
We sincerely apologize for the experience. We'd like to help further with these issues. Having to unplug and reboot your scale each time you use it isn’t expected behavior. We would recommend making sure the scale’s cable is firmly connected on both ends. If possible, try a different USB port or power outlet. After rebooting the scale, close and reopen the mailing software you’re using. This can help re-establish communication between the scale and the system.
When you see the error code while adding postage, could you provide us with the exact code? This will help us pinpoint the cause. Even though the postage is eventually added, you should be able to use it immediately, so we definitely want to correct this behavior. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you.
-Sincerely,
Paul
Easy to use and efficient
Easy to use and efficient. Love not having to stand in line at the post office.
10 November 2025
Reply from Stamps.com
Hi Diana,
We're happy to hear that our service is easy to use and efficient for you. We appreciate you taking the time to share how much you love avoiding post office lines!
-Sincerely,
Paul
Stamps.com is predatory and a scam
Stamps.com is predatory and a scam. They advertise saving money and saving time by printing stamps at home. You have to pay for subscription then you have to pay for the sticker sheets of stamps. Then you have to pay a larger sum of money to print the stamps! Nowhere on the website does it advertise that after you purchase the stamps, you then have to pay to print at home. It literally just states you can print them at home with your subscription. I called and demanded a refund immediately. Don't waste your time or money.
17 November 2025
Unprompted review
Reply from Stamps.com
We appreciate you sharing your experience and your feedback, Stephanie. We're sorry that you feel that way and to clarify, you would not necessarily need to use our NetStamps Label sheets, the sticker sheets of stamps.
While we do sell supplies at https://store.stamps.com/ we would like to clarify that for many of our mailing options, the Stamps.com service and software are usable without any supplies or equipment purchased from us. Customers can begin using Stamps.com immediately upon opening an account and installing our software. No additional hardware or supplies are needed to start printing postage. The Stamps.com software allows customers to print valid USPS postage directly onto standard non-windowed envelopes (#8,#9,#10, etc.), and plain paper for barcoded Shipping Labels, for example. Customers may also use labels purchased from a 3rd party office supplies store, such as Avery or NCR labels. Stamps.com customers do not have to purchase Stamps.com scales, and can use scales purchased from an office supplies store.
We believe in full disclosure and during registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products. We allow all of our customers to evaluate our features without signing up for an account. We provide extensive FAQs and demos in order to answer any queries that a potential customer may have in regards to the Stamps.com service and software. When you visit our website, you have the option of viewing various pages that offer more information and background on our postage printing product. You do not have to register in order to receive information about Stamps.com. We apologize for any misunderstanding regarding our service.
Customer satisfaction is important to us, and we do show that a courtesy refund of $21.20 was issued on 11/17/25. If we can assist further, please let us know.
-Sincerely, Paul
Always helpful when I have questions…
Always helpful when I have questions and easy to use.
7 November 2025
Reply from Stamps.com
Hi KVon,
We're happy to hear that our team is helpful and that you find our product easy to use. Thank you for your positive feedback; we appreciate it!
Sincerely,
Paul
Reply from Stamps.com
Hi Margaret,
We're happy to hear that our instructions were easy to follow. Thank you for your positive feedback. We appreciate it!
-Sincerely,
Paul
Purchase receipts occasionally does not…
Purchase receipts occasionally does not print.
6 November 2025
Reply from Stamps.com
We're sorry to hear that, Ken. We can certainly help you with this. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
I don't have to go to the post office…
I don't have to go to the post office and stand in line every time I nee to send somthing larger than a standard sized envelope.
10 November 2025
Reply from Stamps.com
Hi Merlene,
We're happy to hear that you find our services convenient for sending larger items, saving you time and effort compared to visiting the post office. Thank you for your feedback!
-Sincerely,
Paul
Fixed my problem easily !!!!
5 November 2025
Reply from Stamps.com
We're happy to hear that we resolved the issue for you! Thank you for your positive feedback! We appreciate it! -Sincerely, Paul
So easy to prepare my club mailings…
So easy to prepare my club mailings each week. Easy to use and reliable.
5 November 2025
Reply from Stamps.com
Hi Lori,
We're happy to hear that our product simplifies your club mailings each week. It's great to know you find it easy to use and reliable. Thank you for your feedback!
-Sincerely,
Paul
Easy, Peasy postage
It is very simple to generate stamps in my office for all types of mail. There is no running to the Post Office and standing in line. Stamps. com lets me print the postage I need right from my computer.
4 November 2025
Reply from Stamps.com
Hi Ann,
We're happy to hear that our service simplifies creating postage for your office. It's great to know you appreciate the convenience of printing postage directly from your computer, saving you trips to the Post Office. Thank you for your feedback!
-Sincerely,
Paul
One thing I like about Stamps.com is…
One thing I like about Stamps.com is that when I call, I always get great help to fix my issues or answer my questions.
4 November 2025
Reply from Stamps.com
Hi Mary,
We're happy to hear that you consistently receive excellent assistance when you contact us. It's great to know our support team is effectively addressing your needs and questions. Thanks for your feedback!
-Sincerely,
Paul
Stamps.com has made having postage…
Stamps.com has made having postage available when needed easy and seamless.
11 November 2025
Reply from Stamps.com
Hi Debbie,
We're happy to hear that our service has made having postage available easy and seamless for you. Thank you for sharing your positive experience with us!
-Sincerely,
Paul
Reply from Stamps.com
Hi Barbara,
We appreciate your feedback. We'll use it to improve our services and ensure things work well for everyone. Thank you!
-Sincerely,
Paul
EXPENSIVE SHIPPING CHARGES FROM STORE!!
Shipping charges from the store is way too expensive especially for the net stamps forms! Whoever heard of $10 for a few sheets of paper? I'm just about ready to call it quits with stamps.com!
10 November 2025
Reply from Stamps.com
Hi Karen,
We appreciate you bringing this to our attention. We're sorry the shipping costs for the NetStamps labels were higher than expected. We'll review this feedback with our Store Operations and make sure your voice is heard. While we do sell supplies at https://store.stamps.com/ we would like to clarify that for many of our mailing options, the Stamps.com service and software are usable without any supplies or equipment purchased from us. Customers can begin using Stamps.com immediately upon opening an account and installing our software. No additional hardware or supplies are needed to start printing postage. The Stamps.com software allows customers to print valid USPS postage directly onto standard non-windowed envelopes (#8,#9,#10, etc.), and plain paper for barcoded Shipping Labels, for example. Customers may also use labels purchased from a 3rd party office supplies store, such as Avery or NCR labels. Stamps.com customers do not have to purchase Stamps.com scales, and can use scales purchased from an office supplies store. -Sincerely, Paul
Reply from Stamps.com
Hi Pat,
We're happy to hear that our shipping process has been easy and carefree for you! Thank you for sharing your positive experience with us!
Sincerely,
-Paul
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